Guest User
January 10, 2025
This hotel really screwed me over. I originally booked 12 nights from December 28 to January 9. I checked in on December 28 and didn't feel good. The room was not good. It was in a corner. They didn't provide disposable toiletries such as toothbrushes or hand towels. There were only two bath towels. The room didn't provide drinking water directly, so I had to go to the water dispenser in the corridor to get it.
In addition, it was a bit far from where I work, mainly because of the traffic jam. So I decided to leave the hotel early on the morning of December 30, which was equivalent to staying for only two nights, and submitted a modification application to Ctrip.
Here comes the point!!! This hotel rejected my modification application and did not refund any of the remaining 10 nights of accommodation🤬, and I sent emails to the hotel many times to apply for a refund, but they didn't reply to the emails at all. It's just ***, it's obviously robbing money, black all my life😡
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