Hotel Santika Premiere Hayam Wuruk Jakarta Reviews
Hotel Santika Premiere Hayam Wuruk Jakarta
Hayam Wuruk St No.125, RT.5/RW.6, Mangga Besar, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11160, IndonesiaView Hotel Details
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Hotel Santika Premiere Hayam Wuruk Jakarta Guest Reviews
4.4/5
Very Good
350 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(350)
Positive reviews(338)
Reviews with photos/video(80)
Awesome stay(47)
Friendly staff(47)
Delicious breakfast(37)
Awesome rooms(33)
Great location(27)
Convenient location(13)
Great value for money(10)
Perfect for business trips(9)
Negative reviews(12)
Guest User
Deluxe Room King
Stayed in Jan 2025
Travel with friends
1 review
Outstanding
Posted on Jan 24, 2025
Good in location. Great with swimming pool and gym. It's worth the values
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room Twin
Stayed in Oct 2024
Travel with friends
1 review
Posted on Oct 10, 2024
The attitude of the counter service staff in the lobby is very bad, which makes people feel very unhappy😡😡😡The experience is very bad. I will tell my friends and family not to stay here. It’s a terrible hotel.
Guest User
Deluxe Room King
Stayed in Feb 2025
Business travelers
2 review
Posted on Feb 18, 2025
I wont come back to this hotel again!
1. The bath towers are dirty and hard like a sands paper, I requested to replace. The staffs took a few, but they are all the same condition.
2. The soundproof of the room is terrible, there is no privacy. You can hear everything in the neighbour room and corridor, talking, having sex…the worst is you will wake up by the door shut of the entire level in the morning
3. Breakfast is a buffet, however, very little selection, mostly local food, NOT for international stomach (i am from Singapore). There is NO even fresh brew coffee!! The fresh milk is also mixed with water…..
4. One of the male reception staff in the afternoon shift is rude.
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Response from Property: Dear Our Valued GuestThank you for taking time to give us a review about your personal experience with Hotel Santika Premiere Hayam Wuruk Jakarta. It has been a pleasure for us to share your feedback to our team. We apologize that there is few thing was not meet your expectation, please allow me to express my sincerest apologies.We looking forward to welcome you back for another experience at Hotel Santika Premiere Hayam Wuruk Jakarta.SincerelyHendra GunawanGeneral manager
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SIVADAS
Deluxe Room King
Stayed in Jan 2025
Solo travelers
9 review
Very Good
Posted on Feb 23, 2025
Very good hotel. Pleasant staff. Surrounding isn’t great though. F&B and entertainment outlets : need to travel out.
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room King
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Jan 7, 2025
Have been staying at Santika many times and it has never failed to amaze us. Keep up with the excellent job!
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room King
Stayed in Dec 2024
Business travelers
3 review
Very Good
Posted on Dec 8, 2024
I have been staying at this hotel most of the time when I visited Jakarta.Hotel location is strategic and easy access to central part of Jakarta City.The rooms are clean and hotel staff are friendly and helpfull.Good choice of foods & drinks for breakfast
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra gunawanGeneral Manager
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Eng Kian
Deluxe Room King
Stayed in Nov 2024
Business travelers
93 review
Outstanding
Posted on Dec 1, 2024
My usual stay when I am in Jakarta. Location good for me, room and comfortable. good
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room King
Stayed in Aug 2024
Business travelers
18 review
Outstanding
Posted on Aug 10, 2024
A very comfortable hotel, good service and clean room. If the breakfast can be more food, it would be much better. The street out of hotel is not that nice.
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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DIONYSOS EXPLORING
Deluxe Room King
Stayed in Jan 2024
Couples
36 review
Very Good
Posted on Feb 3, 2024
Breakfast is good and worth it. I like the location because it's a straight line to downtown Jakarta. Chinatown nearby. Needs to upgrade their water kettles. One of the best stays in Jakarta.
Response from Property: Dear Our GuestThank you for your review and for choosing our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Kunga Richen
Deluxe Room Twin
Stayed in Oct 2023
Business travelers
19 review
Outstanding
Posted on Oct 12, 2023
Great hotel with good staff. Location is convenient. Lots of F&B around. My favourite choice of hotel in Jakarta.
Response from Property: Dear Kunga RichenThank you for taking time to give us a perfect score in and write a positive review about your personal experience with Hotel Santika Premiere Hayam Wuruk Jakarta. It has been a pleasure for us to have a perfect rating from you and we definitely will share the feedback to our team. Looking forward to welcome you back for another experience at Hotel Santika Premiere Hayam Wuruk Jakarta.SincerelyHendra GunawanGeneral Manager
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Anonymous User
Deluxe Room King
Stayed in Jun 2024
Solo travelers
12 review
Outstanding
Posted on Jun 29, 2024
I did not enjoy JKT as a whole… but this hotel was decently good!
Response from Property: Dear Our GuestThank you for taking time to give us a good score in and write a positive review about your personal experience with Hotel Santika Premiere Hayam Wuruk Jakarta. It has been a pleasure for us to have a good rating from you and we definitely will share the feedback to our team. Looking forward to welcome you back for another experience at Hotel Santika Premiere Hayam Wuruk Jakarta.SincerelyHendra GunawanGeneral manager
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Lee
Deluxe Room Twin
Stayed in Mar 2024
Family
5 review
Amazing
Posted on Mar 19, 2024
Nice hotel. Good location. Breakfast is good. Staff is friendly. My stay was pleasant
Jenangahmad
Deluxe Room King
Stayed in Jul 2023
Business travelers
29 review
Outstanding
Posted on Oct 15, 2023
“Staff was efficient. Every questions asked was answer diligently. Very easy to communicate with. The room was clean and beautiful. Very satisfied with the stay !”
Response from Property: Dear Our GuestThank you for your review and for choosing our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room King
Stayed in Feb 2025
Business travelers
1 review
Outstanding
Posted on Feb 13, 2025
Good hotel to stay in.
Response from Property: Dear Valued GuestThank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta.The entire hotel team is looking forward to welcoming you back.Warm regards,Hendra GunawanGeneral Manager
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Guest User
Deluxe Room King
Stayed in Dec 2023
Business travelers
4 review
Very Good
Posted on Jan 3, 2024
Should have a massage place and the Kingsize bed was disaster and causing restless sleep and back pain. It just 2 single bed merger together as kingsize bed
Response from Property: Dear Guest Thank you for taking time to give us a good score in and write a positive review about your personal experience with Hotel Santika Premiere Hayam Wuruk Jakarta. It has been a pleasure for us to have a good rating from you and we definitely will share the feedback to our team. I am sorry that there is few thing was not meet your expectation, please allow me to express my sincerest apologies.Looking forward to welcome you back for another experience at Hotel Santika Premiere Hayam Wuruk Jakarta.SincerelyHendra GunawanGeneral Manager
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