Jl. Mangga Besar Raya No. 73, Taman Sari, 11180 West Jakarta, Jakarta, Special Capital Region of Jakarta, IndonesiaView hotel details
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Guest Reviews of Luminor Hotel Kota Jakarta
8.4/10
Very good
146 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.2
Service8.3
Cleanliness8.3
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All reviews(146)
Positive reviews(136)
Reviews with photos/video(35)
Clean and tidy(20)
Delicious breakfast(17)
Great location(16)
Friendly host(15)
Awesome stay(8)
Negative reviews(10)
초전도체
Deluxe Room
Stayed in Jun 2026
Solo traveler
15 reviews
9.0/10
Great
Posted on Aug 6, 2026
This is my go-to hotel, and it's truly the best among the surrounding options. The breakfast and staff service are both excellent. I plan to keep staying here.
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ニャンコ先生だよ
Deluxe Room
Stayed in Apr 2026
Solo traveler
13 reviews
10/10
Outstanding
Posted on May 25, 2026
Compared to other hotels in the area, the price was a bit higher, but there were no complaints whatsoever regarding the room quality, the wide variety of breakfast options, the polite staff, or the cleanliness. Water is provided from a drinking water dispenser in the hallway, which you fill into a pitcher in your room. If I'm ever staying in this area again and the price is reasonable, I would definitely consider staying here.
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Response from Property: Dear ニャンコ先生だよ, Warmest greetings from us, Luminor Hotel Kota. Thank you for taking the time to give a review and rating of Very Good to Luminor Hotel Kota. We hope we can continue to provide good impressions and services to all our guests. We look forward to your next visit to our hotel. Best Regards, Abdun Natsir General Manager
Guest User
Deluxe Room
Stayed in Aug 2026
Couple
3 reviews
2.0/10
Posted on Sep 7, 2026
KEMARIN BARU SANGJIT DISINI, PESAN 121 PAX. JANJIANNYA SELAMA PIRINGNYA MASIH AVAILABLE MAKANANNYA AKAN TERUS DIREFILL. NYATA NYA PIRING MASIH SETUMPUK, MAKANANNYA GAK DI REFILL. BAPET BANGET GA PROFESIONAL. SESIMPEL KERUPUK AJA MASA GAK DI REFILL😭 MASA MESTI DIINGETIN TERUS, GA DIINGETIN DIBIARIN KOSONG AJA GITU?
AIR ABIS AJA PAS KARYAWANNYA DIMINTA REFILL, MUKANYA LANGSUNG BUSUK BANGET.
UDA H-1 JAM ACARA MASA GA ADA INISIATIF NYALAIN AC.
KAMARNYA JUGA KACAU, MASA TIAP HARI MESTI UPDATE KARTU, ATURIN KAMARNYA JG AMBURADUL.
YANG MAU ACARA PLIS JANGAN DISINI, GA RECOMMEND. BANYAK VENUE LAIN YANG LEBIH WORTH IT. JANGAN RUSAK HARI SPESIALMU DENGAN ACARA DISINI.
Guest User
Deluxe Room
Stayed in Jul 2026
Solo traveler
15 reviews
8.5/10
Very good
Posted on Aug 17, 2026
The room had all the necessary amenities. The surrounding area was lively with plenty of food options, enjoyable even late into the night. There was no smart TV. Hot water was plentiful.
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Rapeepat W.
Deluxe Room
Stayed in Dec 2025
Couple
7 reviews
9.5/10
Amazing
Posted on Apr 17, 2026
Clean and good location, with good customer service staff, breakfast at hotel is highly recommended.
Guest User
Deluxe Room
Stayed in Jun 2026
Solo traveler
5 reviews
8.0/10
Very good
Posted on Aug 2, 2026
Preen and proper hotel. Walls on the shower room could have been scrubbed a bit for the algae.
Guest User
Deluxe Room
Stayed in May 2026
Solo traveler
5 reviews
8.5/10
Very good
Posted on Jun 4, 2026
Stayed in a smoking room. The air purifier's scent was too strong; it took half a day for it to dissipate. Good variety at breakfast.
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Anonymous User
Deluxe Room
Stayed in Apr 2026
Business traveler
13 reviews
8.0/10
Very good
Posted on May 16, 2026
The service was good, but please pay more attention to cleanliness. The bed sheets and pillowcases had several stains, making them look like they hadn't been changed. Also, I found a hair in the soup during breakfast. Please look into these issues carefully.
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Anonymous User
Deluxe Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 10, 2026
There was live music during check-in, which created a nice atmosphere. The breakfast buffet had a great variety and was very enjoyable. Although I did not join, the hotel also held a late-night porridge event from 10 PM during my stay.
Response from Property: Dear Our Valuable Guest,Salam hangat dari kami, Luminor Hotel Kota.Terima kasih atas kesediaan waktunya untuk memberikan ulasan dan penilaian Sangat Baik kepada Luminor Hotel Kota. Semoga kami dapat terus memberikan kesan dan pelayanan yang baik kepada seluruh tamu. Kami nantikan kunjungan anda berikutnya di hotel kami.Best Regards,Abdun NatsirGeneral Manager
Andrew Sean Teo
Executive Room
Stayed in Aug 2025
Traveling with friends
4 reviews
8.0/10
Very good
Posted on Sep 24, 2025
This hotel seems to have a large local clientele. The breakfast is so so only. Not much western dishes. The free coffee is very bad. Dont touch. The cleanliness is good. No hand towels. Cakes not nice. Location is ok. Nearby seems not to have any shopping area.
Guest User
Deluxe Room
Stayed in Jul 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Aug 18, 2026
The entire hotel was clean, and I had a comfortable stay.
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Suresh16
Executive Room
Stayed in Dec 2025
Couple
1 reviews
7.0/10
Posted on Jan 12, 2026
The hotel has a very good location, with many food options nearby, which makes it very convenient, especially for families and travelers who enjoy local food.
However, there are a few areas that need improvement. Room service was not consistent, as responses and service quality varied during the stay. The air-conditioning was not cold all the time, possibly due to the AC unit placement in the room, which affected overall comfort.
Additionally, breakfast was not fully ready by 6:00 AM, and there was a noticeable delay, which may be inconvenient for guests with early schedules.
Overall, the location is a strong advantage, but better consistency in service, room comfort, and breakfast preparation would improve the guest experience.
Minnanren1980
Deluxe Room
Stayed in May 2026
Traveling with friends
41 reviews
7.0/10
Posted on Jun 16, 2026
The room was nice, but the staff were slow to respond.
Original textTranslated by Google
Response from Property: Dear Minnanren1980, Thank you for taking the time to share your experience with us. We are aware that we failed to meet your expectations in certain aspects of your recent stay with us. After carefully reviewing your concerns, we extend our deepest apologies for failing to provide the service that all our guests expect. We would like to inform you that we have taken mitigating and anticipatory steps to ensure this will not happen again. We will continue to improve our service to our guests, especially our reception staff. We strive to follow hotel procedures and also without compromising the comfort of our guests. Therefore, we are trying to find the best solution so that something like this will not happen again. If you would like, I would be happy to assist you on your next reservation so that we can have the opportunity to show the best service that every one of our guests, including you, should receive. Once again, we sincerely apologize for the inconvenience caused to you and we sincerely hope that this inappropriate experience will not damage your trust in our Hotel. Sincerely, Abdun Natsir General Manager – Luminor Hotel Kota
Guest User
Deluxe Room
Stayed in Nov 2025
Business traveler
40 reviews
9.0/10
Great
Posted on Mar 31, 2026
This hotel offers good value for money. It's located right next to a snack street, and there's durian available nearby too, which is a great option if you love it. The price is really reasonable.
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AF Bunga
Deluxe Room
Stayed in Jun 2025
Couple
1 reviews
8.0/10
Very good
Posted on Jul 27, 2025
Nice place for staycation, the breakfast are varied and tasted good. Staff could’ve been nicer but over all they’re good.