Hotels near Firemans＇s Memorial Exhibit, West Seneca

This property is fairly well maintained and the photos are accurate. The front desk staff was friendly. Overall we were satisfied with the visit……. except for the very smelly pair of socks a previous guest left in the drawer near the bathroom sink… that made us gag (room 318). The only other drawback is that the parking lot was very dark and felt unsafe.

We booked this hotel specifically because of their relationship with Roswell,Park Cancer Center. They offer a special rate for families and patients. They are flexible with reservations as anything can change in the world of cancer treatment. Sebastian, the shuttle driver was kind in leading us to parking at Roswell and then driving us to Anchor Bar where we ate our first night. The bed is the most comfortable one we have slept in when staying in a hotel, While the restaurant remains closed and breakfast is limited we were even surprised that breakfast was included. Lots of restaurants in walking distance and shuttle is available.

We live almost 2 hours away, and stayed at Sleep Inn & Suites so our family of 4 could get a little extra sleep before an early morning flight out of BUF. We booked a room and parking package, which allowed us to leave our car in the hotel parking lot for an upcharge that amounted to half of what we'd have paid to park it at the airport. Our room (standard, 2 double beds) was not fancy, and the shower was very small, but it was clean, comfortable, and quiet, and everything was in good working order. Best of all, the breakfast offerings were set out early enough for us to have a delicious meal before we left, and our shuttle driver to the airport could not have been more cheerful or helpful. When we returned over a week later, late at night, the shuttle arrived to pick us up at the airport within minutes of our calling. We had such a good experience, we've already booked a stay for the night before our next family vacation!

I am sure that, at some point, this hotel was first class. Unfortunately, it appears that something has allowed them to lose sight of the small things that make the difference between what they WERE, and what they ARE. First impressions were very good: historic architecture, classy music in the lobby and elevator, very helpful front desk. But then, then the shine started to fade. It took over an hour to get ice delivered to the room. The “smart shower” did not work and we needed to move to a room with a working shower. 75% of the menu items that we ordered at restaurant were different than, as described on the menu. The public hot springs area (just outside our window) was filled with people playing load music until after 11PM. (Even though they have a sign stating no music allowed.) It is too bad that skimping on the small things shines a poor light on the employees who are trying to do the best that they can.

The hotel is very good, I recommend it, the environment, the bar, etc. are OK, the room is also very big, much better than going to Japan, the breakfast is a bit simple, maybe the old beauty doesn't matter.

Very good, this is the one with the highest density of bedding in nearly 10 holidayinn. Clean and comfortable! Other aspects are unified standards.

The photo shows the sunset from our hotel room. The room was well designed and I especially liked the bathroom shower, which reminded me of an expensive hotel. There was a wide variety of breakfast options. However, it was unfortunate that the laundry room was broken and could not be used.

none of survey questions reflect the my problem, it was the noise coming from highway made me difficult to fall asleep or waken up by the noise from highway

The room is OK, the breakfast is very simple, there is no problem with eating, the front desk has always had coffee and tea and hot water. There is nothing around, but there is a Chinese restaurant not far from the car that is delicious.

We stayed at The Sleep Inn Buffalo Amherst on September 14/15th (one night) 2022 in Room 514. First impression of the place pretty clean and inviting though a little dark and slightly outdated. The receptionist, Melanie, was outstanding, super friendly and followed through with all our requests. She made our stay exceptional! As far as the room - adequate. There are a few MINOR maintenance and housekeeping issues that should be addressed to make the room better: 1. The bathroom toilet paper dispenser had used up roll of paper on it with only one use remaining! It had the customary “v” fold so I know housekeeping saw it but let it fly. See photo below. 2. Speaking of “fly” there was a fly buzzing around in the room when we first entered. Very annoying. Had to swat it. 3. The bathroom light (not the shower) works but intermittently. It takes a few tries to get it to come on. Probably the switch needs replaced. 4. The bathroom door does not lock from inside. Needs slight adjustment. 5. The shower head pipe coming from the wall has a cover plate that will not stay in place and slides out from the wall and falls on the shower head. 6. At the bottom of the shower door, inside and outside, there is an ugly buildup of mold/mildew. Needs cleaned better. 7. The room has a slight mildew odor and smells like feet. Maybe it needs a good shampooing. Overall, a pleasant stay. The breakfast, on Sept 15, was much better than we expected. Plenty of everything to make for a great breakfast. The dining area employee (did not catch her name, from Cambodia) was super nice and friendly and talked to us at length and asked us how our stay was; which was overall great!