Guest User
April 5, 2024
Excellent hotel which attracts many return guests. Very friendly family atmosphere and attentive staff. The owners always on hand to help & ensure guests are happy. Very well appointed rooms, and they continue to update furnishings & rooms and its no doubt the best hotel in Westendorf. Food quality is excellent, but meals can occasionally be rather disappointing. They do cater well for children, but this can sometimes slightly lower the standard of the hotel unfortunately. Having a 'children's buffet, is all very well, but too many children are allowed to run back & forward unaccompanied by an adult, which is only an accident waiting to happen. Also, the children's playroom is downstairs, and can be accessed from the main lounge bar, via the buffet, which means they are constantly running back & forth especially in the evenings. Something that needs to be resolved, although parents are partly responsible for this. Apart from these minor issues it is a lovely hotel, and highly recommended. Some staff have worked there for many years, which is always a sign of a well run establishment. Some of the newer ones, especially the young waiters could really dress a bit more suitably. Serving in a dining room wearing no socks is just wrong ! They do make an effort to wear Austrian National dress, occasionally with is really nice, and always appreciated by guests.