880 S Westlake Blvd, Westlake Village, California, 91361View Hotel Details
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1 night
Hyatt Regency Westlake Guest Reviews
4.1/5
Very Good
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(105)
Positive reviews(5)
Reviews with photos/video(1)
Haibiandeani
Two Queen Room
Stayed in Jul 2023
Family
21 review
3.0/5
Posted on Aug 4, 2023
I called four or five times and called different people, but they all said that they would call someone to clean the house immediately, but in the end they still didn't do it. Didn't take out the trash. There is no complimentary bottled mineral water in the room.
I only went to the front desk to ask for a bottle of water, but later I found out that the hotel actually deducted an additional US$3.50 from the deposit for water. Speechless😓
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Guest User
Two Queen Room
Stayed in Jul 2022
Family
21 review
3.0/5
Posted on Aug 1, 2022
The room was clean with a recent renovation, but the bathroom floor
Garbage had not been removed.
I checked in late at night, but I was not satisfied with the room assigned to the first floor.