Hotels near Staples, Westlake Village

The lobby environment is good, the room is clean and sanitary, and the stove and tableware are easy to use compared with similar hotels. The room area is small compared to the housing price. The breakfast is monotonous, and the lobby does not provide free self-service coffee and hot drinks.

I was so pleased with the facilities - very unique layout of the hotel, kind of a fun and mysterious experience to explore the property and gain my bearings. I get a little tired of the typical hotel layout - it's always exciting to get a unique setup like this one. The hotel has been in business since 1969 but has obviously been completely redone, probably multiple times since then because it feels so fresh and new. There wasn't anything that felt old or stale - the entire room felt so clean and new, I highly recommend for germaphobes like myself. I felt very comfortable here. More than anything, I was so moved by the customer service. Being a semi-frequent guest of hotels all over, I've come to learn that lowering my expectations before checking in at most places will prepare me for the inevitable disappointment - haha. BUT this was not the case here - the gentleman who checked me in was beyond friendly and helpful, I felt so touched by the personal effort he clearly put into ensuring my check-in experience was special. I will remember that for a long time. The lady who assisted me in the evening with a small purchase in the lobby and adding my rewards number to the reservation was also very friendly and not in a forced or ingrnuine way. I truly felt her kindness, both, through the phone, and over the counter. She went above and beyond to make me feel valued as a guest/customer and associates like her and her coworker who checked me in just don't go easily forgotten in my book. The guest service and unique experience you're sure to have when you stay here are what set this hotel apart from the rest. I absolutely recommend if you're in the area. What a lovely place for anyone to come visit but still feel right at home. :)

Overall it was pretty good, the room was spacious and the check-in process was convenient and quick. The hotel also has a swimming pool, although I didn’t have a chance to swim. The bad thing is that I had to pay the deposit twice... I couldn’t even see the toiletries in the room being cleaned after they were used up.

We originally made our reservation here simply because it was between Point A and Point B on our road trip. But after traveling around southern California, staying in less-than-happy hotels, and dealing with traffic; we turned to each other and said, ”Let's just go back to Palm Garden and relax for a few days.” The staff -- everyone! -- was friendly, the place was immaculate, the pool and garden area lovely and relaxing. Rosewood Trail and a movie theater close by. At this point, I'd go back there as our sole destination!

We came to Simi Valley to visit friends and family. I am so glad we chose this location. The shape of the buildings makes it convenient to all the amenities. The daily breakfast is real food and good coffee and juices, which we appreciated. The rooms have a refrigerator and microwave. The rooms were cleaned early everyday and done when we returned, even with a few special touches. The staff is amazing, pleasant, on top of any needs and always smiling. The rooms could use some updating but the price justifies it. The pool was clean and never got over crowded. The location was close to shopping and the Reagan Library and Museum. We would definitely come again.

We had a great stay. Our room (305) was very large and the large bed was extremely comfortable. The rooms have been refurbished since our last stay in 2019 and are greatly improved. The closet area provided ample storage and the shower room was large. We appreciated the space and amenities including hairdryer, iron and board, fridge and coffee maker. The TV area also has great storage and there was a large selection of channels. The only drawback to the room was the air conditioning noise so I used silicone ear plugs to sleep. We didn’t use many of the facilities except the gymnasium - regrettably the 2 running machines were both out of service. The pool is very small and could be noisy if your room overlooks. There are plenty of parking spaces and the location is excellent, very handy for The Calabasas Commons (a beautiful, landscaped area with a great selection of coffee shops, restaurants and stores), Malibu beaches (30 mins drive) and 405 highway. The housekeeping staff did a great job and always said hello in the corridors which was really nice. The complimentary, individually wrapped cookies at the lobby were delicious and a very welcoming touch. I have had great stays in this hotel and would unreservedly recommend to friends.

Hotel is good, that is, the Holiday Inn has to collect the deposit, it will take a long time to return, forced to feel very uncomfortable, it is best not to choose the Holiday Inn, basically every holiday hotel receives a deposit! Ctrip has not written clearly, resulting in consumers are very passive, everyone should complain!

I'll get the negative stuff out of the way first. When we entered the room we noticed that it was too warm, so we turned down the A/C a bit. It seemed to help, or maybe it was our imagination. When it was time for bed we wanted it cooler because we, like most folks, sleep better when it is cool We turned it down further and there was no improvement. I held my hand to the register and the air coming out was lukewarm, not cool. We called the front desk for maintenance. Nobody came. After a half hour or so, we called again. Somebody came. He brought a box fan that he put onto the floor. He also made an adjustment to the A/C and it seemed to start working again. In the middle of the night it got hot. The A/C had stopped working. The fan provided very little relief because it was on the floor. It should have been higher. We also found the linens and towels to be of lesser quality that that in similar hotels. As to the good part, the staff was friendly and helpful.

We were here for a wedding. My girlfriend called the hotel to get a special group discount on the condition that a certain number of guests book a room in the name of the group (I don't remember the specific number of people, maybe five people), If there is enough people, you can upgrade to a suite in addition to the discount on the price. We stayed in the suite and it felt great! This is a Courtyard hotel, so there is absolutely no mistake about choosing here, and this hotel is better than the ordinary Courtyard hotel. The room was very nice, the pool was the same, but there was no hot tub: (There are a lot of food around, and there are restaurants to choose from in the hotel. It takes about 20 minutes to drive through the mountain (Topanga Canyon) to the beach. There are many shops near the hotel, and I said that the neighborhood refers to a little more than one kilometer to three public. Within the range. We are very satisfied with this stay, but we may not be willing to pay the full price to stay at this hotel, which is completely acceptable if it is lower than the government designated price.