2-Star Hotels in Westminster

I have stayed in some less than luxury hotels in my life as someone who has traveled all over the world significantly for both business and pleasure. But, I can confidently say this was in the top three worst experiences of my life. I can forgive the general appearance of the hotel, which had a very rundown and dilapidated look. I know I booked the cheapest hotel I could find in the area. However, my minimum expectation is that the room is clean and secure. It was neither of these. There were multiple spots where boogers (or some type of human mucus) was smeared on the walls. There were stains on the sheets. Fingerprint smudges like someone went and worked on their car and then fingerpainted the walls. residue from drinks on the nightstand. But to top it all off, the window was missing. Now I can provide some understanding to the room not being clean. But the window which was accessible from an external walkway missing was the straw that broke the camels back. That is completely unacceptable. And I makes me question the staff of the hotel considering removing that window would make it extremely easy to break into the room. That clearly tells me that at a minimum the staff has such apathy for the standard of their rooms that this is not a clean and safe place to stay. We checked out a few hours after checking in only because we went to an event and dinner before actually going in the room. I was promised a refund when I brought all this to the attention of the staff and stated we don't feel comfortable staying here. But I did not get a refund. The customer service line for La Quinta directed me to the hotel lobby line which no one ever answered. I had to contact my bank to dispute the charge. I will honestly never stay in a La Quinta again because of this.

I booked a three night getaway for myself. The staff greeted me the minute i walked through the door. They explained everything and were super friendly and very helpful. I asked for a quiet room, and the staff gave me what i asked for. The room was very comfortable. They even had the air conditioner on so the room was cool when i arrived. The room smelled very clean. The bed was very comfortable. The staff informed me later that the beds were recently replaced. Everything i wanted on my getaway this hotel provided. The next time I need to get away , i will be staying here for sure.

I stayed 3 night in room 318. It had a great view of the mountains. The heater squealed when it shut down, the bathroom door squeaked, and the sink drained so slowly that there was standing water in it for most the day. All of those things are fixable and we told the front desk about them when we checked out. The water pressure is very low...as in budget a good 30 mins if you need to wash hair that is longer than your chin. The walls aren't super thin but we were definitely aware of the couple in 316 having sex, and when their alarm went off. It is in a safe, convenient location.

If it wasn't for one receptionist with an attitude, the stay would have been great! A little on the expensive side and I wish I they had a little more in the recreational area. Great location where you can catch the bus.

I also have had pretty good luck with La Quinta. Until now. Checked in, dinner break from a meeting. Room ended up being at the back of the furthest build west, right next to I-25. Parking lot practically deserted, wondered why I was so far to the back of the building. Obviously a older building, pretty dirty, appeared tired. BTW, a non-fire-sprinklered building. Got into my room, I grabbed a kleenex to blow my nose.......I can find no trash can in the whole room, kinda funny, until your are piling trash on the bathroom counter. Thought maybe it was in the clothes closet, find handle is half ripped out of the door, and interesting light colored stain running down the face of the door. Looked back at the beds, and notice the foot of each, is about 2 inches higher than the head. Went back to my meeting, got back about 9:00 PM,, parking lot still deserted on my end. Exterior light on the corner by my room is doing this psycho flickering, as is on of the lot lights.Just the lack of people around, the weird lights,kinda unsettled me, was glad to get into my room. Later, in the shower/toilet room, noticed some more staining, streaking, on the inside of the door, this time darker colored. Now I wonder if they ever wipe down interior surfaces in this place. I go to turn on the double bedside light, and one side is not working. I think maybe the bulb is loose. Nope, just MISSING altogether. Bonus was right before turning in, I found the added bonus of the curtain in disrepair. High note, surprisingly, the bed was comfortable, and I slept like a rock. That is the only reason why this is not a one rating. Although the highway did create some noise, and when the wind started in the early morning, I sure knew it. I believe this is by far, the worse review I have ever posted.

Reception staff friendly. Really liked the offer of free cookies in the lobby and have not seen this at other Marriott properties. I had seen there was a Cracker Barrel restaurant nearby and asked if there was one but receptionist said she didn’t know. Turns out it was across the road! We used the pool and jacuzzi. Tiles were very dirty especially in the jacuzzi and ceiling and walls had large areas of peeling paint which detracted considerably. Breakfast was standard. Annoyingly the attendant kept standing in the open kitchen doorway hovering and pacing - unsure why. The worst thing was at 8.30 the reception staff came over and helped themselves to a big plate of breakfast and cooked some toast. This was at a time when other guests were eating and it meant the front desk was unmanned at a peak time when people were checking out. Another staff member then came and filled her drink bottle with free juice. Very bad look. My biggest issue was the thin walls and the noises from other rooms. The room next door had the TV on loud and I ignored until midnight thinking it would go off but no, it was on all night. I ended up knocking on the room door and received no response. I then ‘chatted’ online at 1.37 a.m and asked if someone could call the room or do a check. No response. I called front desk several times but no answer. An hour later at 2.27 a.m I got a chat response saying was it resolved. No it was not but still nothing happened. The next morning at 8.30 a.m I sent a chat about it as the receptionist was having her free breakfast. No response. As a customer services manager in a large National company and a Marriott Gold Elite level member I find these actions fell well below the mark for a Marriott property.

With a stay at Comfort Suites Denver North - Westminster, you'll be centrally located in Westminster, within a 15-minute drive of Coors Field and Boondocks Food and Fun. This hotel is 12.1 mi (19.5 km) from Union Station and 12.8 mi (20.7 km) from Empower Field at Mile High.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Moving here from Florida has come with its share of difficulty and challenges. As we were navigating around the metro Denver area deciding where to stay temporarily, Extended Stay was our best option. However, we did NOT have the best experience everywhere/at each location (we’ve tried 3). I was very reluctant on continuing our stay with this company until we came the Westminster and experienced Kaila. She was thee absolute SWEETEST, kindest, funniest person we could’ve experienced and provided stellar service. Kaila goes over and beyond to ensure we have everything we need, and greets us with so much grace. She is an absolute JOY to encounter. THANK YOU KAILA for turning our experience(s) around. We are so content with staying here until we find a permanent place. While the entire staff and establishment is great, I can’t speak more highly of her.

Very clean hotel and wi-fi was great compared to other places. Pool was under renovation, but fitness room was nice. Had room next door with loud tv, but front staff handled it right away. Breakfast still limited, but was still good.

I loved this hotel! I was passing through and everything was super clean, all the staff I interacted with were super friendly and helpful and it was quiet. Would definitely stay here again!