Quest Whangarei

Reception is unattended after hours and on the weekends. You have to call a number for someone to come done. Slightly inconvenient as I was going to request to leave my bags behind the counter while I went to my meeting but there was no one there and I didn’t have time to wait.

This is basic. For the price we were charged $499 for a 2 bedroom apartment for 1 night and then $15 for parking I thought it would have had a bit more wow but it lacked any sort of appeal. Would not stay here again. No view except of roof tops. The stainless steel bins in the ensuite and bathroom were covered in brown spots. Beds were very hard so had very little sleep. Have stayed in much nicer places for a lot less. Definitely not value for money

I chose Quest expecting a professional stay, but I barely got a wink of sleep. The building is situated right next to a very busy road, and the soundproofing is non-existent. The insulation is so poor that every passing car sounded like it was inside the room with me. We all stay at hotels with the "dream" of getting a peaceful night's rest in a comfortable bed, but here, it felt like sleeping on the street. If you are a light sleeper—or even a heavy sleeper—look elsewhere.

Great Location. Close to Hospital for appointments and close to all the best sights of the city. And walking distance to wonderful day spa AV spa

It was comfortable and functional, but we were disappointed having stayed at Quests elsewhere. Bland, soulless; a convenient place to exist but not to spend any more time than you need to. Spacious but strange layout.

Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight.

Great location in the centre of Whangarei. Spotless room, comfortable bed, good shower, a well equipped kitchen and friendly hosts on reception. Now the bad - this hotel lists a "Safe" in the "More" section of the information for each room type - there was no safe in my room - the hotel should really remove the "Safe" from the ******* room descriptions (I know there is a safe at reception, but that is already listed in the "Property amenities" section of the listing, and it should not be included in the room descriptions if it is not in the room - reception is not open 24 hours anyway). On my final morning I was woken at 8:15am by a cleaner vacuuming in the next room - the soundproofing around the connecting door is poor!