Holiday Inn Express & Suites Wheat Ridge-Denver West

Good spot will stay again

We were in town for a very difficult funeral. I had reserved 2 rooms and requested them adjoining, or close together as we needed each other. From the beginning all staff were accommodating and kind--our rooms were directly across the hall from one another- without an explanation or argument! Even though the main elevator was not working, the young lady at the desk directed us to another elevator, and met us at the west door with a luggage cart and personally took us to that elevator. That night we had more family show up than expected, and after trying to find a place for 20 to eat, we decided to order pizza. The young people at the front desk made it possible for all of us to gather in the breakfast room! It was an amazing gathering of our family with lots of memories and love. I'm sure they didn't know how much this meant to us. The breakfast the next morning was lovely, and the attendant was continually refilling and cleaning. The rooms were quiet, clean and cozy, and we were less than 10 minutes from the funeral home. Thank you all for your kindness & excellent care when we needed it the most!

First room a/c noisy. Moved to another room. Mold in shower and on the ceiling.There was a bug in our bed. Carpet very dirty and stained. also was torn.no response from management or front desk. I do have the pictures I took of this hotels horrid accommodations.

Checked reviews here before booking and seemed mostly positive so I gave it a shot. We were on a short vacation to the Denver area and wanted a place in a good location with easy highway access. That's where the positives ended. Check in - arrived at a time when there were 2 agents at the front desk. One was on the phone, the other was alone, staring at a computer. The one staring at a computer ignored us, so we waited for the woman to get off the phone. After that, check in was quick and painless. Arrived at room to find it reeked of cigarettes. I recall other reviewers who said the same so I figured switching rooms was pointless and waste of time. The windows opened so we kept the windows open the duration of the trip and that helped a ton. The pool was full of green water and closed. The area does not seem the safest. Upon entering the hotel, there's a sign saying this hotel is part of an local hotel group fighting crime at their properties. That's a new one and says a lot about what goes on in that area. Check out was the best part - had an early flight so we checked out at 4AM. Upon arriving to the lobby, we found the front desk agent sleeping - head down on the desk with a pillow. Was just going to leave the room keys next to his head but he suddenly woke up. He did not say a single word to us, no apology for sleeping on the job, no thank you for staying with us - instead he seemed rude and annoyed that the sound of our luggage rolling through the lobby woke him. Especially alarming is there was a homeless setup directly across the street at that time and, with the front desk agent sleeping, anyone could just walk into the hotel and have free reign. That's quite scary. Stay at your own risk.

This place smells BAD. The lobby was a little funky but it didn't stop us. When we got to the rooms on the third floor, the smell was so bad that we walked right back out and went to a different hotel.

I recently stayed at this location and it was a good experience. Unfortunately the ice machines went down during our stay which was lame but not the end of the world. The breakfast was super yummy! The pool was still closed but they directed us to a recreational center not even five minutes away and it was so fun! The staff were all incredibly sweet and made me feel at home. Overall, it was a great stay and we look forward to returning!

Holiday Inn Express exceeded my expectations. From the warm welcome at check-in to the comfortable and spacious rooms, it's a hotel that offers a truly enjoyable experience everything was perfect!!!!!!