Econo Lodge White Pine Morristown I-81 & I-40 Split

I tried to write off the bad comments and give the benefit of the doubt, but man the experience was bad. Got in at 4:30AM. The front desk woman was actually very pleasant(the one one that was for that matter). Got to the room and there was no bathroom/hall light, broken sink, broken towel rack, broken bolt lock on the door. All we needed was to shower and sleep and it was just terrible not having lighting to take a shower. We were exhausted so just went to talk to somebody the next day, which so happened to be somebody that did not care to help in the situation at all, I booked 2 days, only stayed 1 and she refused to check me out and give a receipt when she was handed the keys, couldn't get the keys back even though we still paid for two days. And made it very clear since we booked through a 3rd party that it did not matter to her. Asked to speak to the manager and was told he/she Alex wouldn't be there until later in the day, so we went back to another rude one to be told that the manager was on vacation. This one having obviously talked to the girl prior and wasn't wearing her badge I'm honestly assuming was the manager and did not care to fix the situation or let us get another room for the rest of the time was had already paid for. Been coming to and from TN a lot in the last year and never went to a single place with such terrible service. When you see the beware comments, listen to them.

I had stayed here back in Jan. and no problem whatsoever. I'm a diamond rewards member with choice. I booked again only to be arrived with an unfriendly front desk worker telling me since I have a Sevier County ID that they will not honor the reservation. I had been on the road from Montana and was exhausted. Thanks for not caring about your most loyal members.

Nice, clean, comfortable. I would stay here again if I was ever in the area again. Recommend!!

Couldn’t sleep due to washing machine clanging. Shower head is fine if you’re under 5’5”; which I am. Dead bolt on door wouldn’t latch. Nice enough that we’d stay again if in this area.

Well maintained. Comfortable bed.

Clean and comfortable! I was greeted when checking in as if they were glad I was there. I will stay here again!

Clean and updated. Easy access to I-81. Good basic accommodation

The property was okay, nothing to write home about. Dining in the immediate area was limited to fast food. Staff was friendly enough, the bed was hard as a rock. Overall it was probably worth the money.