Hotels near Banter by Piercing Pagoda, White Plains

Enjoyed this hotel very much. Stayed here two years ago and was very pleased so used them again. The blackout window shade option was great for our afternoon naps. The hot breakfast was so convenient. We were not disappointed!

The hotel looks old, but it is well maintained and belongs to the HILTON hotel. The room has no way to open the window, it is a bit wet. The hotel front desk Xiaohe is quite willing to chat. It was very convenient to book the airport where Red Dot’s car went.

Room 218. On entering the door I was met a very clean suite. The bedroon area is in/out door carpet, with the bathroom and hallway a tile like material. A comfortable king be with five pillows. On the left side is a shelf with a digital clock with a small yet very bright light. On the right side is a wooden bench, with a phone. Facing the bed is a combo cabinet with a medium side flat screen, micro and fridge. Didn't have time for the micro or tv. A deck with lamp, two outlets & one charing unit. A comfortable swival chair. In one corner is a floor lamp. I counted three usable double outlets. Room has a luggage rack. Bathroom. A tub/shower combo. Hot water for shower in five seconds, good tome for a three story facility. Plenty of towels. Two small bars of soap for sink & shower. I suggest bring your own bars of soap.Good size mirror. Hair dryer. Bottles of shampoo, conitioner, body wash, antibacterial hand sanitizer and for the lady guest makeup remover. The bathroom's only drawback is that the door must be shut to use the toilet, bathroom is short in length. The closet has a double sliding door-each door has a full length mirror. Closet has iron & board, five wooden hangers with a tubular shelf. The desk is the room's coffee maker with Rainforest & Premium select Decaf. Room's A/C is contralled by a wall unit. On arrival at 4:00 PM, a/c was on that needed to be shut off. There is no blakout curtains, instead a grayest white to block any outside lookers. Breakfast. Hours start at 6:30. Two waffle maker. Hard boiled eggs, pasties, cooler for butter, yoget, bowl for apples & oranges. Three dry cereals. Drinks are coffee, apple & orange juices & cold water.Sitting were 4 route tables & 5 square tables and two childred's high chairs. Lounge chairs are available watching the morning news. Guests are greeted with a ste of automatic sliding doors. There is an indoor pool & fitness center. Being on the second I heand NO from the third floor. Plenty of parking mostly in back.. The nearest service/convenient station is an Exxon right across Saw Miill River Road.Two elevator are available, each being quiet & smooth. I would say four guest at one time would be best. Checkin/out was not a problem. The only staff member I learned was La Crista. I recommend a stay. I stayed in another Batmont that had taked over another chain that ended being at most a B. This Baymont had recently taken over another chain, however this facility is an A. The only drawback was the small bathroom.

I'm sure that if you need a bed to sleep in, this place is fine. Do not have a situation or circumstance that requires manager assistance, forget it! I'm a travel nurse working for a nearby hospital. The night before my scheduled reservation, I tested positive for covid. I immediately contacted the hotel to let them know, and was old to forward my results to the managers email address, and they would refund my stay. I sent the results the next day and called to follow up a few days later. I was told the manager was out and to call in 2 days after 3pm. This happened several times for a few weeks before I actually received correspondence from the manager stating that I would need to contact Priceline to get the refund authorized. I immediately called them and they went through the same process with contacting the manager as I did. Eventually, she declined to give he refund. I hen escalated to the Better Business Bureau, and she chose not to respond to that either. I even attempted to reach back out via email thinking she may empathize with my situation and again, she chose not to respond at all. I'm disgusted at this behavior and will not choose them again.

I have stayed about 7 nights at this hotel, during 2 trips. I would like to compliment Jae-mone at the front desk for her help and kindness during my 2nd stay. The hotel is conveniently located near people I needed to visit. It is clean and most of the staff was helpful. However, the breakfasts were not replenished enough during the times there should have been food and what was available in the last half hour was nowhere near what was available early on. During my first trip I had no issues with the room but during the second trip there were, and although I requested help they were not fixed. People should be aware that this hotel is in a commercial area, there is no place to walk to if you need a pharmacy or a meal, except a brewery which looked great and featured food trucks. I felt perfectly safe there and will definitely return there.

An awesome place. I had to call for extra pillows and they were delivered right away! The breakfast was great and the room quiet and clean. We had to travel for a funeral and the staff, especially a tall guy who worked at late afternoon on Aug 21 made sure we had everything we needed and listened to our concerns, which weren't many but truly listened and took action. I didn't know his name, but he was wonderful, a real asset to your company!

I've checked into this hotel for a 2 week stay and I was nervous checking in because of the reviews. I was pleasantly surprised. My one bedroom suite was very clean and smelled very clean. So far it has been a pleasant stay. However, the sofa seemed broken. It sunk in the middle as if the springs gave out. Also, there was damage on the fabric probably from cat scratching. But, we expected damage like that being it is a pet friendly hotel. It wasn't too bad. But the sofa slumping pretty severely in the middle has been very annoying. The bathroom was good but they have 2 towel bars that are very poor quality and broke right away. I know it is a Residence Inn but they can have towel bars that don't fall apart. This was very annoying because there was only 1 hook in the bathroom....nowhere else to hang our towels. The pool......I don't know why it isn't opened yet. It had water in it but no one is allowed in the area. Actually, the swimming pool room looks more like a storage area for chairs, large equipment, and other stuff the hotel needs to store. It doesn't look like they are actively trying to get the pool up and running for their guests' enjoyment. The weather was lovely while we were here. So I was looking for ”a” seat or ”a” bench, but there were none outside....NONE. I asked management about if there is a place to sit outside with my dog so I could enjoy the weather. Management said they threw out their outdoor furniture during COVID and are awaiting new outdoor furniture. Really? Since 2020? How about going to Costco or B.J.'s for a bench. Just a suggestion. Fortunately, the Courtyard Marriott, across the parking lot, has an outdoor seating area which we were allowed to use. It was very nice, had a Western exposure and a lovely breeze. The hotel is in a business complex which had many, many lovely areas to walk my dog and relax. Also had some great restaurants in the area. Breakfast......has really gone down hill! The days they had fruit, they only had oranges and bananas. Other days there was nothing! I asked the hostess if they had a banana. She said we have no fruit today, flat out none. No fruit salad, no fruit cups, no apples.....nothing! Muffins/bagels were each individually wrapped which was nice, but the muffins had a funny ”chemical” taste to them. Waffle machine....non-existent. There was a lot of empty counter space in the breakfast area..... I suggest you bring your own food. Coffee was nice and plentiful throughout the day. It has a great laundry room with very new washers and dryers. They accept your credit card and do a good job cleaning/drying without damaging the clothes. $2.50/load. Maid service is every day if you like. If not, you can place your garbage cans and dirty towels outside your door. Daily, there was someone picking it up. They did a really good job keeping the hallways clean. The hotel always smelled and looked super clean. So, all in all, it is a good place to stay for long-term and if you have a pet

I love it soooo much ....my favorite hotel I wouldn’t go anywhere unless they don’t have a room ..

Glenia and Genesis helped us coordinate the room block for my wedding group reservations. They were very attentive and knew what they were doing! They provided updated room block PDFs regularly and even took notes on the shuttle service we hired to the bring guests back and forth to the venue. They also helped us coordinate events at the NoMa Social on the 1st floor such as rehearsal dinner and send off breakfast. They also have the option to store your gifts for your guests to give out when they check in. This really is a great hotel for your wedding guests needs! The outdoor seating area is perfect in the summertime! And our guests seemed to enjoy the pool (I personally did not go there). BUT MY BIGGEST RECOMMENDATION is when you book your room, REQUEST A HIGH LEVEL FLOOR! My husband (the groom) ended up on the 2nd floor right above the NoMa and it was beyond loud most of the night!!! Honestly, they shouldn’t even have rooms directly above the NoMa and use those rooms for a different purpose such as storage or a bridal suite. He got this room because he showed up a few days early before we had the suite booked. The suite itself is 2 conjoining rooms and nothing special but does the trick with plenty of space. The hotel itself is very nice, and beautifully updated. Although the exterior is very old and outdated (as most Radissons are), they did a nice job remodeling the inside. Don’t expect something super over the top fancy though, it’s literally enough to suit the purpose. If you’re looking for something high class, go to a hotel in White Plains.