Hilton Garden Inn Indiana at Iup

Well kept and wonderful place to stay!

Having spent part of my career in the hospitality sector, I can be very discerning when staying at a hotel because I know what guests should expect but also can quickly recognize things that are amiss. The HGI at IUP is nearly perfect. The property is well maintained inside and out. Didn't see any worn out FF&E plus the public areas were very clean. Staff was engaging and friendly especially housekeeping which spoke to us while still working at 5:30 or so when they asked if we needed anything to make our stay special. What a nice touch. Since we were traveling with our granddaughter for her orientation at IUP we reserved two connecting rooms. They were as requested. Both were well appointed, immaculately clean and nice and cool on such a hot day. All three of us said the beds were extremely comfortable. Bathrooms weren't missing anything and were very clean. Kudos to housekeeping on a job well done. Breakfast the next morning was equally pleasant. Plenty of selections to choose from and served by an attentive, friendly server. This has to be the closest hotel to the IUP campus. In fact the football field is mere steps behind the hotel. While the IUP campus is hilly in spots one can walk to the campus from here. Not sure why anyone would stay anywhere else. Super location. While not significant enough to diminish my 5 star rating, there is opportunity for improvement in a few areas: 1. WIFI - phone kept losing connection with the HH wifi network requiring multiple sign ins. Very annoying. And when you're using the app as your room key this is doubly bothersome. Don't experience this at other Hilton properties. 2. App room key - typically these work pretty flawlessly but when I reserved two rooms using just my one phone the app frequently had trouble offering me access to two different rooms at the same time via the app. It worked intermittently and sometimes kept me waiting at the door for it to work. This needs work. 3. Happily I saw at various spots on the 1st floor wall mounted sanitizer stations but to my dismay all were empty. Either use them and keep them filled or remove them if not. Nevertheless this is a wonderful property, super clean, closely situated to the IUP campus - can't go wrong. I'll be staying here when I come back to visit my granddaughter.

Best stay in a long time at this hotel. We had a wonderful suite and the staff here were so welcoming and friendly and fun. CH Fields is the restaurant in the hotel and the made to order breakfast is phenomenal. The service staff in the restaurant is top notch and super nice. Thanks for a great 3 night stay. We will come back here for sure.

Great 1 night stay friendly staff

Loved the easy check in/out, the cleanliness, and staff were amazing.

Beautiful accomadations & Pet friendly with our little yorkie. Staff awesome!Very nice restaurant! Thank you

Great place to stay. Good gym and restaurant.

The handle in the shower was not tight. It slipped during showers to extreme hot water. There were no usb ports for charging and the wifi wouldn't connect.

Best place in town