Guest User
August 16, 2023
This hotel was a mixed bag for me. I'm a long time Hilton Honors member and yet I couldn't pick my room ahead of time like every other stay. So when I arrived, I waited at the desk and there was obviously a problem with some guests and I waited a good 10 minutes to be helped since there was only 1 person working. I got a room that met my needs and the room itself was fine, no complaints. However, we noticed the breakfast area was very small and the hotel was packed. In the morning, I was very disappointed to see the breakfast lacked more than 1 cereal choice (corn flakes), no yogurt, and no fresh fruit of any kind. As someone who stays at Hamptons regularly this was not a good situation. Yes I did find something to eat but I feel like given the number of guests there was ample time to supply accordingly. I was glad I only stayed one night and I'm not likely to return on my next trip to the city. I had previously stayed at a hotel next door but tried this Hampton to save a bit of money.