Go25884350086
June 4, 2024
A couple of us had spa treatments (facials) recently. The pool area is lovely overlooking the greenery outside and the outdoor jacuzzi was great too- hydrotherapy jets are strong and the pool area was clean. Facials were only ok - no explanation of the products being used, no great results and not very relaxing either - therapists probably need a lot more training. Relaxation area and changing rooms are in poor condition, neglected and in need of refurbishment. None of the locks on the lockers work, the soap dispensers have not been cleaned “ever” it would seem - as they are grimy with soap scum from refilling, the shower controls have no visible marking for hot or cold water and none marking which control is for water flow and which is for temperature and there is no frosting on the shower doors - leaving you wholly exposed to all and sundry. And there are no hairdryers - there was one available in a separate room altogether but no one tells you about it and it’s useless anyway - it’s cover is burnt, it barely works and it’s a h&s risk. There is just a bowl of whole fruits in the relaxation area - the blankets are not clean and smell of damp and mould. For the prices being charged - the place does not offer value for money. When we were settling up, we waited to be asked about our experience but were not. The girl at reception on arrival was friendly and smiley.