SureStay Hotel by Best Western Williams - Grand Canyon Reviews

Was smell in the room. AC is noisy. Breakfast is simple. Floor is dirty, towels are not white(kind of grey). For one night is ok.

Do not recommend staying in this hotel. I booked a twin bed for two nights. Since the room was small, I temporarily added an extra room, which actually cost more than 1,000 yuan per night. After checking in, I found that the washbasin in the bathroom had fallen off at 10pm. I went downstairs and planned to change rooms, but the front desk was closed. There was no answer, and I communicated with Ctrip in time until about twelve o'clock, but to no avail. I went down early the next morning and saw that I knocked on the door and didn't open it until 7 o'clock. They explained the problem and wanted to compensate me for half of the room charge. The front desk said they had to wait for the manager's reply (I stayed for two nights and the hotel didn't solve the problem). It's so expensive. There was no wash basin when I checked in, and they refused to compensate me for the inconvenience. In the end, Ctrip customer service applied to compensate me for more than 100 RMB. I think Ctrip was sincere, but of course I was not satisfied with the hotel.

This is the most satisfying hotel for our budget trip in the United States. It is very cost-effective and safe. The hotel is located on the edge of a tourist town. It is away from the crowds but not far from shopping. The hotel is surrounded by beautiful forests and there are no other buildings. It is quiet and comfortable. , the room was clean and tidy. I liked it so much that we renewed it for one day. If we were not in a hurry, I would stay here for a month. It is much more cost-effective than accommodation in scenic spots.

Great place for grand canon access. Excellent breakfast.

性價比很高，服務人員很熱情，早餐簡單但好吃，去大峽谷方便。房間温馨且很温暖，入住體驗很好，工作人員熱情