Hotels near Gem Pier, Williamstown

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

Selina was one of the first hostels I've ever stayed, though the staff were friendly and welcoming which making me feel comfortable right away. I stayed there for 3 nights in a 4 bed dorm and could have stayed longer since the beds are really comfy and the curtain gives added privacy. So great staff and rooms i would definitely stay again.

Nice place to stay, location was great for us. Handy to trams, trains and Greville Street & Chapel Street shopping. Staff pleasant and helpful, easy check in. A Little noisy with some guests, and it is near the railway line but once inside, we didn't notice it. Good to be able to park the car there, shame we had to pay extra for that service though. I'd go back to stay there.

We arrived to find the reception closed and was directed to bottle shop, the guy finally came and told us to go to the hotel bar, we entered and he pointed to see the other guy at the bar who was very pleasant, got our key and entered the room to find no iron but an ironing board. So went to get a bottle of wine to take for dinner at bottleshop and had the same mid 50s/60, guy, we had when we first arrived. After paying for my bottle I asked if they would have an iron as there is a ironing board but no iron in the room , he replied we want have one they get pinched, so I replied 'so you can't provide one for me? He replied i said ' I'll have a look 🙄' asked my room number and I went back to my room in absolute disgusted to be spoken to so rudely. He then dropped one of with no apology or a word... We had been on holidays for 8 days and going out for dinner and wanted to iron some clothes ... understand they get stolen but didn't need to be spoken to like this🙄🤔😡

We arrived out of hours and were expecting trouble however it was a simple phone call and we got our key. We got a great deal on our accommodation, which had more than enough for our needs. The facilities (pool etc) were great and everything in our room worked perfectly. the air con was cold and quiet, the TV was a decent size and the bed was comfortable. The only thing I noticed was the walls (toilet) and curtains (main entrance) are a little dirty (probably due to being a specific room for lots of children?) however this is just fussy. I will most definitely stay at Discovery Park again without any hesitation. From check in to check out it was easy, quiet and stress free exactly what I needed

Everything from the location to the bed is perfect. The room decor is beautifully modern. An enormous amount of thought has gone into the hotels fit out. The room isn’t huge but it’s great for 2 people. Located In a quiet side street walking distance to everything that Fitzroy and Collingwood have to offer. Lots of trams close by to get you into town or into the burbs in minutes. I’d not hesitate to stay at the standard X again and would recommend it to anyone who loves to stay out of the CBD but still close to bars clubs restaurants transport and everything Melbourne can offer a visitor.

In the suburb of Preston. The rooms are large, apartment-style hotels with open kitchens where you can cook for yourself.