Best Hotels near Infinity Natural Wellbeing, Williamstown

The quest hotel is OK, this room is very spacious, three bedrooms, three bathrooms, the lake behind is nice, the black swan is especially

We are past residents of Williamstown and booked at Aligned as we had stayed previously and it was close to friends, restaurants etc. The checkin process was smooth and car parked in a secure park under the building. The room was clean and not noisy. At short notice we needed to extend our stay and Manager Michael was able to find us another excellent room. From an accommodation point of view, the room rate was reasonable, the beds comfortable, the shower was hot and the room was clean. The staff were really friendly and helpful. It was really convenient to go to Pelicans Landing restaurant and bar without needed to go outside. Well done, we will definitely return

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

The room is a suite, everything is available, very close to the museum, and there is a tram nearby.

3rd time staying at Quest New Quay and it was fantastic. It's such a perfect location right on Docklands. Super clean room, bed was very cosy and comfy. Everything you need is convenient and in good order. I really have nothing to complain about! The staff were very friendly and check in and out was fast. This is my go-to accommodation when staying in Melbourne because it's simply perfect every time.

Traveling as a group of 2 mothers and 2 daughters (late teens), the 2 BR Executive suite was perfect. The apartment was clean, bright, spacious and just so comfortable. We will definitely use again. The staff were attentive and friendly, and even called me a few days before our stay to ask about bedding configurations, whether we needed a car park, and a few other details.

Good location, clean room, friendly and efficient front desk staff. Was given an early check in and late checkout. Affordable parking at $35 Aud/day at the wharf carpark.