To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(131)
Positive reviews(31)
Reviews with photos/video(7)
Awesome stay(16)
Great location(12)
Great service(8)
Negative reviews(2)
Guest User
Standard Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 19, 2024
We had a fantastic stay thanks to the team at McDonalds. The hotel is really comfortable and tastefully decorated. Location is fantastic. The staff are fantastic and beyond accommodating. We will be back!
Andrew
Standard Twin Room
Stayed in May 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 12, 2024
Nice hotel heat location. Room clean and tidy. Stage friendly and helpful.
Guest User
Standard Double Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Great helpful friendly cheery staff room was great comfortable bed spacious room big bathroom nice decor
Guest User
Standard Double Room
Stayed in Nov 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 15, 2023
Our short stay in Windsor was made all the better with our stay at th Mcdonald Hotel. Ideally located, friendly staff and excellent room.
玉子(明瑽)
Standard Double Room
Stayed in Apr 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 3, 2023
The room is small, the layout is decent, and it is very careful, close to Windsor Castle, is still very convenient, the scenery is good
Guest User
Standard Double Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Lovely hotel, right opposite the castle. Our room was lovely, it was a really good size. The bar and lobby though was vey cold and uninviting, could have done with the air conditioning being turned down, otherwise a very pleasant stay.
Guest User
Standard Double Room
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Excellent hotel, good value. I would highly recommend. New, modern but quality and breakfast was exceptional!
Abdulla
Standard Double Room
Stayed in Dec 2023
Couples
72 review
3.2/5
Posted on Feb 11, 2024
Not bad and can be improved
MandyLiam
Standard Double Room
Stayed in Jun 2022
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2022
Nice hotel, close with Windsor Castle.
Happy to stay on platinum jubilee celebration. It was amazing. Highly recommend this hotel if you want to stay in Windsor. 
Guest User
Standard Double Room
Stayed in Jul 2024
Solo travelers
34 review
4.5/5
Great
Posted on Jul 25, 2024
The location is very good, with good food, drinks, fun and shopping nearby. I stay here every time I come here. My children are very satisfied. The service is average, but it is okay for one or two days. Compared with the surrounding areas, it is still good. The price-performance ratio is incomparable. This is the UK.
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Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
67 review
4.7/5
Amazing
Posted on Mar 20, 2024
The third time I stayed here, the room was very clean. The service staff are mature, professional, and the management is standardized. Breakfast is a traditional English buffet, or you can order off the menu for an extra fee. Windsor Castle is 200 meters away.
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Anonymous User
Standard Double Room
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 12, 2024
I arrived at Windsor Castle Hotel in the middle of the night with my luggage and children, and was told that the order successfully booked through the official website of Windsor Castle Hotel was cancelled! I despise Windsor Castle Hotel for not abiding by the agreement, not confirming with the customer, and unilaterally canceling the customer's order!
I had to stay at the MacDonald Hotel next door at the temporary price of the day. In general, the advantages outweigh the disadvantages
1. Excellent location, right at the door of Windsor Castle, within walking distance
2. The bathroom should be renovated later, spacious and bright, with dry and wet separation
3. The carpet should be replaced, which seriously affects the comfort experience
4. The breakfast service is in place, and the restaurant service responds very promptly
5. It is recommended to add buffer facilities to the fire door, and the occasional opening and closing sound in the middle of the night affects rest
6. The door does not have an anti-theft chain/buckle, which lacks a sense of security.
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PatrickJ
Standard Double Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is in an excellent location, just across from Windsor Castle. There is a Chinese restaurant opposite, which mainly serves simple noodle and rice dishes. The hotel's internal facilities are very new, and the rooms are also very clean and comfortable. The hotel's buffet breakfast is very good, and it is recommended to include breakfast when booking a room.
I would like to remind friends who drive themselves, because the location of the hotel is so good, there is a traffic light at the door, and theoretically you cannot park. In reality, you can only pull over and unload your luggage immediately and leave. You can do this by taxi; if you drive yourself, if you have a companion, you can quickly unload and look after the luggage, and the driver will drive away immediately to park. If you are alone, you can only park first and then drag your luggage to the hotel. I turned on the emergency lights at the hotel entrance to wait for the hotel valet parking, but it was late. Because it was parked in front of the traffic light, it caused serious dissatisfaction among the cars behind, and called the traffic police. Under the severe urging of the traffic police, I could only drive away with my luggage. The nearest parking garage to the hotel is Q-Park Windsor Yards (Charles St., Windsor SL4 1EF, UK), which is open 24 hours a day and charges 24 pounds for 6-24 hours.
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Guest User
Standard Twin Room
Stayed in Feb 2024
Family
26 review
5.0/5
Outstanding
Posted on Mar 7, 2024
It is very close to Windsor and the station. There is a restaurant just outside the door, which is very convenient. The hotel is very warm and comfortable. It is highly recommended.
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Guest User
Standard Double Room
Stayed in Jun 2023
Travel with friends
2 review
2.5/5
Posted on Jul 1, 2023
One thing to say, the location is very good, and the sanitation is okay, but the sound insulation of the room is too poor. Stayed for three nights, it was the first time on the fourth floor, people always came in and out when the door was being cleaned, the door didn't seem to have any buffer, and the sound of the door slamming was loud! In the next two nights, I moved to the first floor. I lived in room 108 with a sloping roof. I could always hear the sound of people walking up and down the stairs in the early morning. Absolutely! Didn't sleep well for three nights.