Quality Inn & Suites Downtown

I really like how close it was to the event I was scheduled to attend. I also like how the staff was helpful and courteous to my daughter and I. The breakfast was fantastic, and the parking was exceptional. 5 stars from me. 😁

Please let me start by saying that I do quite a bit of traveling for my job and I do stay at choice Hotel properties frequently. I am absolutely shocked and disgusted by the treatment our girls softball team and parents recieved during our stay at this establishment. Everything started fine with us being pleasantly greeted by Muhammed, the weekday desk clerk. He was fantastic and a delight to deal with. This was followed by a small, but enjoyable complimentary breakfast. The breakfast staff was very friendly and helpful. Everything changed the following day. After our games were cancelled due to rain, our team retreated to the hotel for some team bonding and a chance to unwind after a disappointing day. Upon our arrival back at the hotel, entry to the lobby was achieved by walking through plumes of ********* smoke from guests smoking close to the entrance which wasn't appreciated by players out parents. Earlier that day one of our older players asked the staff where our team could "hang out together"? She was told that the common area downstairs was available. Early that evening our team including parents decided to convene there for some team activities and socialization. Our girls were sitting around having snacks, laughing and having fun but not being excessively loud, rude or vulgar in any way. This is when the weekend evening desk clerk decided to come half way down the staircase, berate our players and disrespect the parents who were present and supervising the team. She referred to our gathering as a frat party, told our girls they were disgusting and making a mess. This really couldn't be further from the truth as some of the parents have pictures. The girls were shocked and embarrassed to be referred this way which really dampened the entire team weekend experience. I'm so disappointed and will never stay or recommend this hotel to anyone in the future.

The hotel has long term tenants or subsidized housing. Children running around the hallway while mother was doing laundry at 10pm.

It was conviently located and had a great full breakfast. Beds were comfortable and the room was clean. There unfortuately were a lot of noisy kids running in the hall quite early, because our room was located near the breakfast area, so next time I might request a room on another floor.

Great location.. walkable to just about anywhere downtown.. parking was easy no fuss.. breakfast was not to bad..

The place was very clean and the staff are very friendly and helpful. We stayed for one night and very satisfied with everything.

close to what we needed and wanted! staff was very nice and helpful

Room was clean. Staff were very friendly and helpful.