Four Points by Sheraton Windsor Downtown Reviews

The hotel is in downtown close to businesses, residential areas and restaurants. Access to Detroit is very convenient as the hotel is right next to the tunnel. The hotel has good parking and is clean. I was happy during my stay.

Great hotel. Staff was helpful. Location was close to where we had to go

Located close to the tunnel of Detroit Michigan. The area is good

location ok but the noise is crazy

1. In the city center, parking charges. 2. In the city center, the security is not good next to it, and there is always a police car siren. 3. The curtains could not be drawn. 4. small room 5. price can

nice hotel, limited onsite parking. Wouldn't recommend a room next to the elevators if you are a light sleeper, elevators are noisy. Shower water could not get really hot, sink was fine but shower wasn't , still ok to shower but I like it hotter. Toilet paper holder was really low and very close to the toilet, a heavy set person would need to remove the rolls to be able to sit comfortably .

I enjoy my stay here everytime but we didn’t have hot water one day and when we called down the front desk was a little rude about it telling us to just sleep in longer it would be fixed soon.

front desk gal was rude and out of touch which left a bad taste in my mouth overall. queen bed room does not have a fridge or microwave, just a heads up. overall was clean. stayed one night, parking is $15 and hold for incidentals was $200 which i felt was steep.

I've stayed here a few times and it's almost perfect for my needs. It's modern, clean & safe and in a great downtown location. On the other hand, my room (527) was next to the elevator and it was very noisy overnight; not good. Also, on this visit there was no hot water in the room on my final morning (March 16th). This meant I couldn't shower which a real pain as I had a 7 hour journey ahead of me. The receptionist did remove my parking charges in recompense, but still it was a definite negative. Nevertheless, I will probably stay here again on my next visit to Windsor.

Generally, the cleanliness was good, there were some spots on the laminate floor when I checked in, and there was a long hair that appeared in the tub when I took a shower (I have very short hair myself). I spilled some water on the floor and when I wiped it up with a white facecloth, the facecloth stayed looking white and clean, so overall the floor was very clean.

It’s was very loud at night and the general area around the property was dirty and unsafe to walk on the streets

The hotel restaurant was great and convenient. Rooms clean and modern. Overall pleasant stay.

This place is waste of money everyone don’t pay for it limited pool hours no breakfast very expensive the rooms are small and the heat in this cold weather doesn’t work properly. The staff not helpful at all and keep saying this is our policy don’t even waste your money here it’s better to book a motel than four points I would say 1 star hotel.

In and out for a quick overnight stay. Check in was fast and friendly.