Hotels near Jacob Penner Park, Winnipeg

I called a week earlier as I booked 2 rooms and requested joining rooms and late check-in. We only stayed a night, a total of 10 hours in this hotel. Did not even use their amenities as we were all tired. The customer service on the phone promised me that I will get the joining rooms when we get there, but when we came, the evening front desk guy told me that we cannot have it. First of all, he did not even tell me that I would not have the joining rooms, he just gave me the keys. It was when I asked if these are the joining rooms that I requested for when he told me no. I asked why, and after looking for explanation in his computer for over 2 minutes (I know because I saw him timing himself on his phone), he said the AC is down. I told him it was disappointing as after 14 hours of being in the road, this is just all my kids were hoping for. He just shrugged his shoulders and said ”when you come back here, look for me and I will give you your request” and said sorry. The morning when I checked out, the nice Asian front desk lady who I talked to over the phone apologized for what happened. She did not know why the guy did not give me what I requested for. She even told me that she made a note in the computer that I should have the joining rooms and their manager approved of it. I gave 3 stars just because of how the lady handled the situation and cleanliness. The front desk guy did not do his best and what we are always trained for in hospitality ”go above and beyond.” I do not want anything from this hotel, but I just wanted to let you know that they need a training for customer care. -- Oh, and no lotions provided in the bathrooms.

We stayed here twice recently on the way to and from Churchill, Manitoba. Free shuttle to and from the airport was one of the reasons we picked this hotel. It arrived quickly once we called upon both arrivals. Both times room was spacious and comfortable. Included hot/cold breakfast was also good. On the second night we had great difficulty logging into their wifi, but eventually it worked.

This hotel is conveniently located opposite the airport. The internal facilities are clean and tidy. Very good stay experience. Will come again next time

Hotel is difficult to get to with construction and the parking is not convenient. The area is a high crime location and it can be very uncomfortable around the area. Hotel was packed with people. We were informed many were staying because they were displaced, or coming from out of country. Which is completely fine, and only an issue for the sheer volume of people and families living long term in the building and in the small reception area. There was only 2 elevators working and one was broken for a while, there were long lines to access the elevator. Staff were obviously exhausted and mostly indifferent. There was security but the area and hotel did not feel secure. It was a very loud, cramped, hectic one night stay for us.

Enjoy a peaceful and relaxing stay-cation at the Holiday Inn - Airport West! Welcoming and friendly service, spacious and spotless room, silky sheets on the king bed, and excellent amenities in the room. Despite the pandemic, we were able to use the pool - an efficient and fair sign-up process gave us 1 hour/day (could have been more). The continental breakfast was not included, but the location is excellent and we could easily walk across the street for sushi & bubble tea, pizza, steak, and more! Also a Shoppers Drug Mart and Liquor Mart right across the street. And, if you want some exercise, this hotel is a close jaunt to the beautiful Assiniboine Park & Zoo!

On the whole my experience was very good. I was told I would have a certain room but upon arrival another identical room was provided. When I made the reservation I asked for an early check in, as I have a physical disability, and was told they would do their best to accomodate me. It did take longer than expected even after I arrived an hour later than planned but it was still ”early”. Noah is a Star at the front desk and was super helpful and professional while delivering a genuine and personable demeanor. Later I received a call from another representative at the front desk asking how the room was, which is a nice touch and I arranged for a ”Wake-Up Call” for the next morning. The ”Wake-Up Call” was not delivered though. The noise of the operating elevators was noticeable. The room was clean and the bed comfortable. The toilet was very low to the ground;one of the lowest I've ever seen but the shower and the finishes in the Bathroom were very good. I would definitely stay there again. Details are so important and when they are not performed well it lets the entire Team down. Quality service at any price- point is worth the effort just as is a Quality pay-scale. Reputation is Everything.

The staff and and servers for the breakfast were amazingly helpful. The quality and variety of the food was excellent. We were surprised by the fresh omelets served for breakfast. The rooms were spacious and very clean. The server at the desk offered to help me with getting wifi on my phone which I did not have.

Very clean, personable staff from Housekeeping to Maintenance to Booking/Courtesy Desk. I’m so impressed with this hotel that I recommend the staff get a raise or at least a nice perk of some kind. I have never stayed in a better hotel. I cannot rave about it enough. Everyone is so kind, helpful and smiling. We stayed in a room with a kitchenette but had food that needed the oven. Teresa even heated up our chicken! It’s too bad we live so far away as this would be the perfect place to stay on a regular basis. Kudos to all!

Stayed her while passing through on our way home and booked with points through our Bonvoy app. The good: Room was clean, staff friendly, easy check in, multiple keyed outdoor access points to the lot, fairly spacious with a decent size bathroom. The bad: Our beds were plain spring mattresses (not even a pillow top), hard as a rock with extremely heavy duvets. Got very little sleep with both of our backs toast and an 8 hour drive ahead of us today. Small table and desk lamp in the room are very worn and in need of some repair. For the price, you would think a complimentary breakfast (even just a continental) would be included, as is done with so many, much cheaper hotels, but no. Not without a $15 upgrade or direct purchase a la carte. In all, served our purpose and happy we chose to use our points for this trip but next time would choose one of the cheaper options down the road with breakfast included.

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.