Hotels near Tom Chester Park, Winnipeg

I called a week earlier as I booked 2 rooms and requested joining rooms and late check-in. We only stayed a night, a total of 10 hours in this hotel. Did not even use their amenities as we were all tired. The customer service on the phone promised me that I will get the joining rooms when we get there, but when we came, the evening front desk guy told me that we cannot have it. First of all, he did not even tell me that I would not have the joining rooms, he just gave me the keys. It was when I asked if these are the joining rooms that I requested for when he told me no. I asked why, and after looking for explanation in his computer for over 2 minutes (I know because I saw him timing himself on his phone), he said the AC is down. I told him it was disappointing as after 14 hours of being in the road, this is just all my kids were hoping for. He just shrugged his shoulders and said ”when you come back here, look for me and I will give you your request” and said sorry. The morning when I checked out, the nice Asian front desk lady who I talked to over the phone apologized for what happened. She did not know why the guy did not give me what I requested for. She even told me that she made a note in the computer that I should have the joining rooms and their manager approved of it. I gave 3 stars just because of how the lady handled the situation and cleanliness. The front desk guy did not do his best and what we are always trained for in hospitality ”go above and beyond.” I do not want anything from this hotel, but I just wanted to let you know that they need a training for customer care. -- Oh, and no lotions provided in the bathrooms.

The hotel is very close to the airport, just a few minutes drive, the health is very good, the staff are very polite, the breakfast is not much, but the taste is very good, and it is different every day, the room is very big, there is a kitchen dishwasher, do it yourself The meal is very convenient, the hotel also has free parking and a self-service laundry room and a free gym. There is a big supermarket not far from the hotel, really recommended, very cost-effective hotel

We chose this hotel since my toddler wanted to go to the dinosaur water park, which he really enjoyed. My biggest concern is that they no longer provide room cleaning service (unless requested). I was never informed of this and was so confused by the second day that I finally went to the front desk to inquire why my room hadn't been cleaned. By this time the cleaning staff had left and I spent my last night cleaning my hotel room as the garbage bins were full and we had run out of towels (there is very limited space to hang towels in the bathroom). The front desk told me to place the towels and garbage in the hallway and that they would drop off supplies. Fresh towels and coffee refills were quickly dropped off, but my used towels and garbage sat in the hallway for about 12 hours. I was wondering why everyone had piles of towels and garbage outside their door! Not exactly the best ”covid-19” cleanliness protocol. I would have appreciated being informed of their cleaning protocols during the reservation or check-in process.

Our experience in the restarant area for the morning free breakfast was excellent. Not only the delicious breakfast, tThe host of the restaurant I believe i heard her name was Bev, was very friendly. Also make sure that we were provided with a fantastic breakfast. She started our day with a smile, and much firendliness while we enjoyed it there. Please let ”Bev” we appreciate her kindness and friendly hospitality in this Winnipeg restaurant.

Hotel is difficult to get to with construction and the parking is not convenient. The area is a high crime location and it can be very uncomfortable around the area. Hotel was packed with people. We were informed many were staying because they were displaced, or coming from out of country. Which is completely fine, and only an issue for the sheer volume of people and families living long term in the building and in the small reception area. There was only 2 elevators working and one was broken for a while, there were long lines to access the elevator. Staff were obviously exhausted and mostly indifferent. There was security but the area and hotel did not feel secure. It was a very loud, cramped, hectic one night stay for us.

Room facilities are a bit old, but health is OK. The bed is particularly soft, and it will feel very tired after a night of sleep. This pure personal feeling, a small partner who likes a soft bed is a good choice! I have no breakfast in the room, which determines that the price/performance ratio is still a little low. The most important thing is that there is no free parking lot. I didn’t expect this parking time. The parking fee is 15 knives/day. Others are okay, friends who have no car live here is good, after all, it is downtown, it is quite convenient.

Room was clean, modern, and quite. We were at the end of a hall, so that probably helped. We stayed in a bi-level King suite, which I would highly recommend. The view from the room was not pretty, just a roof of an adjacent building. However we are not in Winnipeg to look out the hotel room window. Bed was very comfortable and the excellent water pressure in the shower was wonderful. At night, the living room area was rather dark and could use a lighting upgrade. Hotel staff were very friendly, from the breakfast (they should have a sign saying ”please seat yourself” - as guests sometimes wait a while for host to come over and tell them to seat where ever they want) to the pleasant staff at the front desk. Always lots of staff at reception, so no waiting. Although we didn't use the pool area, we looked at it, and it was one of the most appealing looking hotel pools we've ever seen. We used the attached underground parking for 5 days - no issues. Parking area is quite large with numerous levels, would seem to be ample space. Easy in/out access throughout the day.

Generally, this a very nice hotel and the price is amazing given its central location. The staff are excellent, helpful and friendly. We also enjoyed the modern feel of our room. We were well stocked with clean towels, and bedding was comfy and clean. As cons, you could tell looking at the nooks and crannies along the walls that a more thorough cleaning is needed soon. Housekeeping was also unavailable for two days of our stay due to staff shortages. While this didn't really affect us, and I do appreciate there are industry wide issues, it's something to keep in mind if you require daily cleaning. Truthfully, our biggest issue was the noise and disturbances outside that we heard at night. Again, this isn't the hotel's fault by any means but potential visitors should be aware. Although we only stayed 3 nights, I got woken up frequently by ambulances, police car sirens, racing cars, and once even by a 4am altercation outside on Portage. We were all the way up on the 14th floor. Ear plugs helped but it didn't dull out everything. So, if you're noise sensitive, maybe ask for a room facing Ellice or Hargrave? Parking at the nearby secured Indigo parkade is also $20/day so don't forget to factor that into your budgeting.

The hotel is very clean and tidy, and the decoration is relatively modern. The location is definitely the best, the area is very lively at night and very safe. Opposite the Human Rights Museum, the view is superb. There are plenty of parking spaces, but the price is a bit expensive. The only downside is that there is no swimming pool.

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.