We came down from a far distance for a horse show. Unfortunately, we had to leave early due to a big dangerous snow storm. We asked for a refund to see if they could work with us. The person at the front desk gave me hope but ultimately I was not able to get a refund. The reason was because I booked it through a discount website, I was not able to receive a refund. However, they did work with my parents and they got a refund for their room.
So be aware where you are booking your rooms at. I am out 170 bucks for an entire night because I booked it through a work website.
Otherwise, it was very nice in the room for what we were able to spend in it.