The Swan Inn

Situated in a great location for countryside exploration, the accommodation provides easy parking and walking options. Guests enjoy spacious, clean rooms with comfy beds and excellent, friendly service from warm staff.

Can do much better! Fantastic location in the Mendips. Given the great reviews we were a little disappointed. We arrived at 3pm and on walking into the bar/restaurant we noticed almost every table full of empty glasses and plates and one girl trying her absolute best to serve coffees, check people in, clear tables etc. She said she didnt know were all tbe other staff had gone. We were too late to eat so went elsewhere. In the evening a similar story, one girl mostly trying to serve the whole pub, whilst 3 seemingly untrained staff behind the bar. Food was cold on arrival after waiting about 45 mins for it so sent it back, another couple told us they did the same. In the morning again we waited ages for our breakfast even though we were the only ones there, and at one stage while we were waiting for coffee, and another couple had arrived at their table and ignored for 15 mins we saw waitng staff outside chatting and smoking. On check out they had put our bill on tbe wrong table and couldnt work out how to fix it, so they said they would call us later to pay. Maybe they have staff issues, and maybe we caught them on a very bed day, but someone in charge needs to get a grip. We stay at Butcombe properties a lot, and this really is not their usual standard.

Fabulous! We booked an overnight stay on return from our holiday as we had a late flight arrival. Very impressed with our room and had a great nights sleep with a delicious breakfast before our long drive back home. Thoroughly recommend this accommodation you will not be disappointed. The staff couldn’t be more helpful when our late flight became even later due to a delay.