Winter Park Mountain Lodge

Can't believe this is a Choice hotel. Carpet squares are probably original and filthy. Beds have torn box springs, no bedspread or bed ruffle to hide the torn springs, holes in blanket & curtains moth eaten. Wallpaper riped, had to ask for soap, really run down inside.

The friendliest staff

Dirty, Carpets are gross. Pool area not clean. Hot tub really gross. Restaurant in building only serves fried food for dinner. I would never stay here again. We had 2 nights booked and left a day early.

Do not write reviews much but I will say I was not pleased with my stay here. The carpet in both the hallways and the room were stained in multiple areas. The restaurant service was poorly staffed making wait times incredibly long for service and the food was eh. This morning they ran out of breakfast so we had to go eat somewhere else. Location and convenience to the resort was great

Disgusting

We only stayed for one night so it wasn’t too bad for us, but for one night we payed almost $200 for a room that wasn’t up to date (bathroom was small and had stains in tub, carpet was very visibly dirty, there were some light stains on the bed sheets, the AC didn’t do much at all, the windows were small which didnt let us fully enjoy the extra money we spent for a mountain view). Again for one night it wasn’t terrible, but if we’re up in Winter park again we probably won’t be staying here.

Well we booked this hotel but didn't actually stay in the room for more than 30 minutes. The minute you get off the elevator you can see the dirt and stains on the hallway carpeting. It's amazing that a hotel directly across the street from Winter Park ski resort is in this condition. The hotel room beds looked as if they had been slept in and someone just threw the sheet back on the bed and tried to make it look made up. Everything is at 30 years old. Bathroom was totally gross. You can hear every noise in adjacent rooms and the hallway. We left after 30 minutes and the woman at the counter downstairs did not seem surprised at all....as if it happens all the time. Just do not bother with this place.

Positive things first. Staff did the best they could with what they had. Run down property, miss managed, low staffing? New towels and sheets. New paint. Negative... Mattress like a hammock, pillows lumpy. A sheet used for a comforter. Asked for a blanket received two with cigarette holes throughout. Exposed box spring with holes, rips and stains. Furniture with gauges taken out of the tops and pealing veneer. Chair upholstery was shredded to pieces with holes and exposed chunks of foam. Absolutely no Maid service for our 4 night stay. Requested light maid service each morning. Left the room at 0800 returned at 1800. No service. Asked for full service the last day. Explained we were out of toilet paper, tissue, soap, shampoo, all our towels were wet and smelling, garbage was over-flowing. They told me that they can get all the items to me now so I could go tidy the room. Told them no I would like your staff to help me with this so I can go enjoy my vacation. I was meeting a snowmobiling tour. They said certainly I will let them know. Left the room for 5 hours, it was never done. Maid carts were always on the floor. Dirty linens pilled in the hallways. Doors open like they were being cleaned. Never once saw a service person working. Went to eat dinner at the restaurant and at 1900 the whole menu was sold out except for salad and chicken.Told the supply truck could not make the run that morning due to the snow. One day of bad roads and no food. I just do not get it.