Best Places to Stay Near Silbecke in ${{cityName}

We now have visited this hotel 13 times in the past 6 years. That should tell you everything. From the very first time it has been a true gem, a paradise to stay. Having visited many hotels over the world , nowhere did we find this atmosphere, this service. Family-run for years you feel the love and dedication of all people involved to make your stay optimal to your personal preferences. Surrounded by the woods the hotel itself is located in a beautiful park with meticulously kept flowerbeds , and is a very well thought of combination of new and older architecture. Several terasses, an intimate wellness area, exclusive rooms with a view at the park, and a great breakfast and diner. But most of all it is the great service , the warm welcome that is expressed by the couple that owns the hotel and by the staff. It all may sound as to good to be true and for us it is, but apparently not only for us as we met several guests who also visit Jagdhaus Wiese several times a year with their children, their parents , friends or just alone .

Wir waren nur 1 Nacht und demzufolge können wir nicht alles beurteilen. Die Zimmer sind klein, sauber und Zweckmäßig eingerichtet, allerdings hätte ich mir ein etwas härteres Bett/Matratze gewünscht. Das Frühstück ist ebenfalls sehr gut und es ist alles vorhanden was man benötigt. Ein großer Minuspunkt ist der extrem enge Bereich, wo die Eier/Omletts zubereitet. werden. Während die Eier zubereitet werden entsteht eine große Warteschlange und dadurch ist fast das komplette Buffet blockiert und man muss sich ständig durch drängeln, oder wartende Leute fragen, ob sie einem mal eben irgend etwas rüber reichen können. Das Personal ist sehr nett und man wird zwischendurch gefragt ob alles OK ist. Die Lage des Hotels ist ruhig und leicht außerhalb, aber trotzdem ist ”das Stadtzentrum” in wenigen Gehminuten zu Fuß erreichbar

The hotel is excellently located in front of the castle with the associated park. Entry to the parking place behind the hotel is not marked but easy to find. If evidenced, the parking space can be used in front of the partner hotel. The reception at the reception is cool and you don't feel welcome. Our romantic room was very tastefully furnished. A room compartment creates a separate sleeping and living area, with each TV on both sides. Good breakfast, there is a small ”day newspaper” on every table. The kitchen can be very recommended. The restaurant is worthy of design and cozy. The food card is attached to old school leaflets, which is a very nice idea. The hotel is very recommendable.

The hotel has everything to be a good quality four-star hotel, but unfortunately the service of the staff spoils everything... We had booked a triple room for 2 adults and a child of 9 years old. Upon arrival, there was double bed and a baby bed in our room, a mistake of housekeeping. Of course, that can happen, but after more than 2 hours of waiting, still no solution was offered. In the end we took action OURSELVES and we moved a third bed from another room to our double room so that our daughter had a place to sleep. We also had to ask for a towel package for her. This didn't come automatically either. The next problem we encountered was dinner. When we signed up the first night, we weren't in their reservation system. After fifteen minutes of waiting, they found us in their system and we were assigned a table. Once we arrived at the table, we had to wait 25 minutes for our aperitif. They had forgotten to serve our main courses and the waiter came up with dessert after the starter! Everything went haywire and none of the waiters understood German or English. The hotel really lacks skilled staff. If they would take the effort to invest in their staff, it would make a world of difference. We noticed that there are only 3 capable waiters in the restaurant: a balding man, a German woman and a blonde woman who only works in the morning. On some days, there is also a bigger older man walking around and thinking he is in control. But nothing could be further from the truth! When he is present, everything is chaos! That man is really an expert at 'pretending to work'. The whole time he is walking back and forth in the restaurant and occasionally he takes a plate from a table. If such a man were to be replaced by a competent guy, the service would run a lot smoother. Furthermore, housekeeping also leaves much to be desired. Our room was not cleaned all week. The bedding was also not changed. We had the misfortune that the snow was melting, and that sometimes there was some mud hanging on our boots, which fell off in our room. This mud was not cleaned up throughout the whole week. According to the website and the signposts of the hotel there is also a kids club. This is incorrect hotel information because in reality it doesn't excist. As a result, children are causing havoc in the lobby. There are also children running in and out of the restaurant all the time. This is all tolerated by the staff as well. I must say that the accommodation itself has been nicely renovated. The location is also great, next to the ski slope. It's really unfortunate that the staff messes it up like that. You also notice that it doesn't matter how the guests experience their stay since they don't even ask if everything is going as they wish, not even when people check-out. Accommodation gets 4/5, service 2/5.