To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(41)
Positive reviews(5)
Guest User
the Innside Room
Stayed in Aug 2023
Business travelers
8 review
3.0/5
Posted on Oct 26, 2023
Service in the restaurant was appalling which is a shame as the reception was great and the rooms ok.
Response from Property: Hello, Thank you for taking the time to review your stay with us. We are glad to hear that you found our reception service great and the rooms satisfactory. Our team strives to provide a welcoming and comfortable stay for all our guests. However, we are disappointed to learn about the service you encountered at our Restaurant VEN. We understand the importance of attentive and efficient service, especially when it comes to dining. Please rest assured that we will address this issue with our restaurant staff to ensure that such incidents do not occur in the future. We hope that you were able to enjoy the variety of international dishes and the terrace overlooking the city during your visit.We hope to be able to welcome you back in the future. Kindest regards,Gurnam Klair, Ass. Front Office Manager
Knut
the Innside Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 15, 2024
come again
Guest User
the Innside Room
Stayed in May 2024
Business travelers
26 review
3.2/5
Posted on May 19, 2024
Close to the train station and close to Volkswagen headquarters
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for this great review.Thank you very much for your review of our hotel. The convenient location you mentioned, close to the train station and Volkswagen headquarters, is what we are proud of. As the heart of the city, we ensure that every traveler can enjoy an experience that "starts with comfortable details to take your stay to the next level." Whether you're exploring the energy of Motor City or enjoying top-notch conveniences, we're committed to providing you with an unparalleled stayWe look forward to welcoming you back soon.Kind regards,.Gurnam Klair, Ass. Front Office Manager
Guest User
the Innside Room
Stayed in Jun 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 18, 2023
The room is better
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay in our hotel!
We are very happy to add pleasant memories to your journey! We are very grateful for your praise for the overall service and environmental facilities of our hotel! Providing guests with a high-quality and comfortable living environment and a home-like atmosphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here.
We will carry your trust, continue to improve and be ready to bring you more perfect service at any time, looking forward to your visit again!
Tobias, Resident Manager