60 Market St, Wollongong, New South Wales, 2500, AustraliaView Hotel Details
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Hotel Totto Wollongong, an EVT hotel Guest Reviews
4.1/5
Very Good
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.7
Service4.1
Cleanliness4.3
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All reviews(42)
Positive reviews(38)
Reviews with photos/video(9)
Awesome stay(15)
Great location(12)
Clean and tidy(10)
Poor air conditioning(7)
Friendly host(5)
Negative reviews(4)
Guest User
Totto Petite Queen
Stayed in Nov 2024
Business travelers
4 review
3.7/5
Posted on Dec 25, 2024
The room was clean and cozy
Charles Aaron Julius
Totto Petite Queen
Stayed in Dec 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 3, 2025
I think the location cannot be stressed enough. The only quibble I have is that the aircon is difficult to adjust from the original bookie
WangWei
Totto Petite Queen
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The most modern hotel I have stayed, just next to the shopping centre. Also, love the fancy bar downstairs
Guest User
Totto Petite Queen
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 12, 2025
Good hotel, next door to the shopping mall which is very convenient. Lobby is very nice n clean and has a restaurant, bar. , staff were kind. Parking at $25 a day. Otherwise parking on the street though paid and 2 hour limits so not worth parking on the street. Shower floor was plastic which was kinda a turn off, otherwise very clean bathroom and nice shampoo and conditioner was good quality too.
David YT Chan
Totto Twin
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Dec 26, 2024
I would like to raise some issues regarding our recent booking at Hotel Totto. Despite being advertised as a 4-star hotel, the experience was disappointing for the following reasons:
1. The amenities were inadequate— e.g., only one coffee mug for a two-person room and no cutlery was provided.
2. Parking was charged at $25/day, which wasn’t stated clearly on the hotel website and seemed excessive for a 4-star hotel.
3. We booked three rooms, but one was placed on a different floor. Despite requesting cleaning in person, one room was not properly cleaned—only towels were replaced. In another room, towels and the bathroom mat were left on the bed after cleaning.
4. False fire alarms went off twice during the night (midnight and 4:30 a.m.), disrupting our stay. There was no apology or explanation from the staff.
5. The air conditioning in one of the rooms did not work. We were too tired to request a room change, but this is unacceptable for a hotel of this standard.
We hope you will address these concerns and provide feedback on how this situation will be resolved.
Stuckings
Totto Accessible Queen
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Very nice experience. Clean room with everything needed. Check-in was quick and easy. Staff were all professional and helpful. Overall the hotel is neat and tidy and modern in design. One thing to note is parking inside the building costs extra.
Jun Ramo
Totto Accessible Queen
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very clean rooms, very efficient check-in and check-out process. Unbeatable location at the heart of Wollongong. Overall a pleasant stay! Worth it!
SIJU
Totto King
Stayed in Aug 2024
Travel with friends
4 review
2.7/5
Posted on Sep 26, 2024
Room is very small, air conditioning is too noisy. facilities are very basic. Wollongong doesnt have many good quality hotels for value, this one is good for money value i guess.
Kirstym
Totto King
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Oct 13, 2024
Great hotel, has everything you need for a stay in the city. Restaurant food is great
Anonymous User
Totto Petite Queen
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Hotel was amazing, love it so much
Me and my partners have spend an amazing time at this place, clean, comfortable, modern. However, the aircon was a bit too loud like a motocycle but not a big problem, hope they can replace a new type of air con next visit. It was lovely that staff allow us to check in early
Guest User
Totto Petite Queen
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 2, 2023
The location was great right near everything and service was amazing forgot something once checked out and they put it aside so we could pick up after.
Ranxinyu
Totto Petite Queen
Stayed in Nov 2024
Solo travelers
2 review
4.3/5
Very Good
Posted on Dec 19, 2024
A budget hotel
Guest User
Totto Petite Queen
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Dec 15, 2023
Clean and convenient location.
Guest User
Totto Accessible Queen
Stayed in Dec 2024
Solo travelers
6 review
2.7/5
Posted on Jan 8, 2025
The environment and hygiene are OK, but there are some bad things. First, there is no free parking, which costs $20 a night. There is no free parking nearby. You have to look for it carefully one kilometer away. It is either expensive or inconvenient. Second, the toilet is leaking slowly. It is the toilet in the photo. As a result, it will suddenly start to add water to the water tank loudly after a while, which affects sleep in the dead of night. Finally, I have to turn off the water valve. Third, the refrigerator, although not large in size, suddenly starts to cool loudly after a while, with the sound of coolant flowing and the rumble of the compressor. I would rather not have this refrigerator than endure its sound. I have stayed in many hotels in Australia. It is hard to imagine that such a high-end hotel has such poor equipment and so many problems. It is not a very pleasant experience.
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Ailvxingdelandaiwang
Totto Petite Queen
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Very good, quiet, comfortable, clean
You can see the mountain from the room, the sanitary napkin is also quite big, I like it very much ...