Best Hotels near Elm Park, Worcester

I had to postpone my review to put aside the emotions of the weekend. After arriving at the hotel late in the evening following my husbands brothers funeral and service. Finding no parking, we were told by reception to use a handicap spot. We had stayed at this Courtyard years ago and chose it knowing it had been newly renovated. The hotel lobby was inviting and modern decor filled the lobby. We checked in and went to our 4th floor room. Ready to go to sleep as soon as we could, we found there was no soap to get washed up. Then pulled back the covers to find that our bed was missing sheets. 3 -4 calls later, after the wrong size sheets were delivered twice, we finally got soap and the correct sheets. We had to make our own bed at 11:30pm. Then found a tick in the sheets. The next morning we made coffee… well, 1 cup. The coffee pot stopped working after the first cup was made. It seemed to have over heated. I skipped the shower after my husband reported finding hair wrapped around the shampoo dispenser. This hotel needs some quality control.

Great service. Cleanliness in lobby and hallways are great. In the suit however, I had to change the sheets myself because of stains and hair. Also had to wipe the walls in shower due to brown smudges. Otherwnice place to stay

Except for a bit noisy on the side of the road, everything else was good and the breakfast was very rich! The room has microwave, refrigerator, induction cooker, tableware, you can cook your own! Convenient transportation, opposite the train station and bus station.

Good location, surrounded by shopping malls and supermarkets; the room type is good, equipped with a microwave oven. The service staff is warm and friendly! And provide a simple meal to heat up in the microwave. Breakfast is simple but feels nutritious. Will choose again next time!

I recently (April 9th) spent one night at the Hampton Inn Boston/Marlborough. I have stayed there before. It is everything that you would expect from a Hampton Inn. It is conveniently located, is clean & well maintained, offers an standard but ample breakfast bar. So why is this a difficult review to write? On the morning that I was checking out -- but well before actual checkout time -- Housekeeping knocked on my door. They knocked DESPITE THE FACT that I had the ”Do Not Disturb” sign on the door. To my way of thinking, this is inexcusable. I was awake & had been down to breakfast, but the housekeeper had no way of knowing that. I couldn't just as easily been sleeping in before checking out. I stopped at the front desk on my out to inform them (1) I will NEVER stay at this property again, and (2) I will NEVER recommend this property to anyone. In fairness, the young lady on duty was very apologetic & it isn't her fault. She said they'd address the issue ... which may help the next guest, but it certainly won't help me. Ever.

My only issue was the insane and erratic behavior of the overnight manager named, Todd. We were in town this past weekend for a hockey tournament in which we had downtime and late night games. The one evening I notice my 14yr and his two friends being spoken too by this adult male. When I ask what was going on, he says they can't be running around the hotel which they weren't doing, and he tell me he is going to call the police if they don't go back to their rooms which I laughed at. This person never identified himself until I asked him who he was. He then tells me he is the manager and his name which was Todd. I take my kid to our room which ended the night. I find out the next day other parents experiences the same thing only to find out one parents child had taken property taken from them which a father had to take their property back from Todd. I let the front desk know of this interaction and how angry I was the next morning when checking out, only to find out this Todd person is leaving this property on Wednesday. I guessing he didn't care what his behavior caused since he is on his way out. Hotel was clean and the front desk was nice.

We live in the area and checked in for one night while we were having some work done on our house. They let us check in at 9:00 AM and use the room all day with no extra charge. The room was very clean. At 3:00 PM, after we had been in the room for several hours, someone checked in next door and was having a very loud dance party. I called the Front Desk and Allie offered to (1) tell the folks next door to turn it down and (2) allowed us to move to a quieter room with no adjoining room (the dance party was in an adjoining room). There was no extra charge for the room stay or the move (altho we left a nice tip for housekeeping!) Three cheers for Allie at the Front Desk who was understanding and very accommodating and did ask the dance party to quiet down (they did!) We learned there was a high school girls soccer tournament in the area and there were teens booked in many area hotels. When we went downstairs to get the new room key, Allie was instructing one of the adult chaperones on the hotel rules, including quiet time at 10pm. We never heard any noise again and had a restful evening/night. The room was very clean and the beds were super comfy (on the firmer side, which we like). Would not hesitate to recommend!

When we arrived almost 2 hours past our check in time we were told that our room wasn't ready. No apologies, just that it had been a busy night. We were told it would be another 30-45 minutes. We sat in the lobby for 20 minutes before we had the idea of leaving our things behind the desk and heading out into town to wait. When I asked the front desk person about holding onto our things, he checked his computer and said, ”Oh, your room is ready!” Not sure he would have said anything to us if I hadn't asked. I asked to speak with the manager about receiving a discount on our room and was told he was in a meeting. He handed me the manager's card which I called and left a message. I explained my situation and told him I looked forward to speaking with him in the near future. He never called back and we never received any type of discount or acknowledgement about our situation. Bad service and shame on a manager for not having the guts to call and speak with me.

I would give this hotel a 5 star rating based on Carmen's welcome and service at the front desk alone. We booked a king suite, last minute booking and hotel was quite full. Room had all the appearances of a post covid hotel room. Armoire, not a closet; wall mounted toiletries (dove shampoo, conditioner and body wash), no hand soap, no lotion or kleenex. In fairness. I didn't ask the desk although they do offer this option.Excellent wifi, iron, ironing board, microwave and fridge in our room. Small exercise room open but not ”spa” area. Breakfast starts at 7 and behind closed doors so dont go early. Usual offerings but fresh and plentiful. Coffee station outside which you can access before 7. When ou exit the hotel, walk down the ”hill” turn right and walk on the sidewalk under the overpass you'll find Bentley's Pub. Nice walking distance (5 minutes) , great service and generous, wholesome food.

I have stayed in at least 20 residence inn’s along with several Hampton Inn Homewood suites courtyard in Fairfield inn I am a diamond Hilton member and a gold Marriott member. Yes residence inn would not deliver extra sheets and blanket for the pull out sofa which was unmade they did not have extra pillows besides the two pillows on the king bed. We had to go to the lobby to get the bedding. Room had no USB ports anywhere. The oatmeal at breakfast was terrible very watered down although the second morning it was better they had no salt and pepper the first morning and when I asked for some they brought one package of salt to the table for three adults they did not bring any pepper the milk was a gallon of 1% or a gallon of skim milk I think the book “big big fat lie is“ is correct so I want whole milk if you want one percent or 2% you can mix that with skim. The next day they served only skim milk and 1% hard to make high fat content with that which is healthier for you arteries and your diabetes. I am a physician who stays up-to-date not somebody who believes in the big fat lie from General Mills in the American Heart Association from the 1960s. The second morning they had one grinder of salt and pepper instead of individual packages. It did not produce fine graded salt and was not a sanitary is the individual packages. So overall it is still a residence inn and in my opinion better than a lot of other hotels but because of service I would have to read it worse one of the worse places I have stayed in out of the ones mentioned. And a double the price it is far worse than “Americas best value hotel“ a new chain that I haven’t yet found in the east