Hotels near Shaw's

Hotels near Shaw's, Worcester

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Best Hotels near Shaw's

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Comfort Inn Auburn-Worcester Hotels near Shaw's
Comfort Inn Auburn-Worcester Hotels near Shaw'sComfort Inn Auburn-Worcester Hotels near Shaw's
4.45km from Shaw's
With a stay at Comfort Inn Auburn - Worcester in Auburn, you'll be within a 10-minute drive of Union Station and DCU Center. This hotel is 0.2 mi (0.3 km) from Auburn Mall and 2.1 mi (3.4 km) from Goddard Rocket Launching Site. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include a banquet hall and a vending machine. A complimentary buffet breakfast is included. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite. Make yourself at home in one of the 71 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

2023.06.29
The excellent staff made our stay enjoyable and comfortable!! We felt very welcomed here. Our little dog was also treated with great dignity! The room was large and very clean! There were no hairs in the bathroom. There were two clean trash cans in the room that had trash liners. The linens on at least one of the beds were clean and fresh. The room had been renovated but was a little bit worn. However it was very clean!!! There was some construction work at night on a nearby road but the wifi was excellent and I was able to stream relaxing music all night to cover the noise from the nearby construction. The building and the lobby are really beautiful. There were a few things that were under repair, like plumbing for the breakfast and lobby coffee but the staff handled it wisely and came up with great solutions!! I would definitely stay here again!
97 review
3.6/5
Price from
IDR 1,535,609
per night
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Holiday Inn Express & Suites Auburn Hotels near Shaw's
Holiday Inn Express & Suites Auburn Hotels near Shaw'sHoliday Inn Express & Suites Auburn Hotels near Shaw's
5.51km from Shaw's
Your Ideal Destination for Business and Leisure in Auburn, MALocated with easy access to I-290, I-395, and the Mass Pike, the Holiday Inn Express & Suites Auburn is the perfect blend of comfort and convenience. Whether you're here for business or leisure, our welcoming atmosphere will make you feel right at home.Each of our spacious, clean guestrooms is thoughtfully equipped with modern amenities like microwaves, refrigerators, flat-screen TVs, and large work desks to meet all your business needs. Plus, with free high-speed WiFi, a 24-hour business center, and a fully equipped fitness room, staying connected and energized has never been easier.Start your day with our complimentary hot and cold breakfast, featuring our famous cinnamon rolls, to fuel up for your adventures. When it’s time to explore, you’re just minutes away from local attractions such as the Hanover Theater, DCU Center, and Indian Ranch for thrilling sporting and music events. Play a round of golf at Leicester Country Club or Blackstone National, enjoy tennis at the Worcester Tennis Club, or experience the great outdoors kayaking at Indian Lake and swimming at the Greendale YMCA. For a shopping spree, visit Blackstone Valley Shoppes and enjoy a relaxing coffee break.Cap off your day with a delicious seafood feast at J. Anthony’s, among many other fantastic dining options nearby. Whether you're in Auburn for business or pleasure, we will make your trip truly unforgettable.

Bbarolobrunello 2023.10.29
Stayed in a one bedroom ”suite” with the most disgusting bath/ shower. When I complained/ asked for a new room, I was told that all the baths are the same because Auburn has hard water, so they just paint over the rust... If this is what the bath in a suite looks like, I would hate to see the other rooms.
Excellent
105 review
4.3/5
Price from
IDR 1,862,799
per night
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Hampton Inn Auburn Hotels near Shaw's
Hampton Inn Auburn Hotels near Shaw'sHampton Inn Auburn Hotels near Shaw's
6.44km from Shaw's
The Hampton Inn Auburn, MA hotel is located on Dark Brook Reservoir and Route 12 in Auburn, Massachusetts. This beautifully landscaped hotel captures nature at its best. The pristine lake view is just what you need to get away and relax for a business trip or a leisure vacation. Our Hampton Inn offers well-appointed king rooms and double queen rooms with great amenities including microwave and refrigerator units, high-speed internet access, coffeemaker, iron and ironing board and hair dryer in all rooms. This Auburn Hampton Inn hotel features an indoor heated pool and hot tub, business center, fitness room, meeting room and guest laundry. Refresh yourself in the morning while enjoying our deluxe breakfast bar by overlooking the lake or just relaxing in front of the glass see-through fireplace. We love having you here at the Hampton Inn Auburn hotel in Massachusetts!

GGuest User 2020.08.12
Good stay . The building was under construction so it threw me off a Iittle bit but nice and clean room
Very Good
39 review
4.2/5
Price from
IDR 2,074,381
per night
Check Availability
Worcester
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Fairfield Inn & Suites Worcester Auburn Hotels near Shaw's
Fairfield Inn & Suites Worcester Auburn Hotels near Shaw'sFairfield Inn & Suites Worcester Auburn Hotels near Shaw's
6.63km from Shaw's
Value. Convenience. Style. The newly renovated Fairfield Inn and Suites Worcester Auburn welcomes you whether you are here for work or play, you'll find everything you need for a comfortable stay at our hotel. Located just off I-90, our hotel in the Auburn, MA, area provides easy access to top local attractions including Six Flags New England, DCU Center, Hanover Theater as well as to Clark University and the University of Massachusetts Medical School. Before you head out for the day, enjoy a full hot complimentary breakfast and maintain your lifestyle in our expanded fitness center when you return. When you are ready to retreat for the day, our cozy guest rooms and suites boast Marriotts signature bedding, plush mattresses, complimentary WiFi and in-room mini-refrigerators. Should you require a space to gather with your family members or meet with your colleagues, our onsite meeting room can easily host 50 guests in 750 feet of banquet space. Experience a quality stay in our Auburn MA hotel.

GGuest User 2023.12.20
I stay at this well run and comfortable property often while visiting family nearby. Excellent location. Well laid out rooms with modern updates—-charging plugs, easy to use large LG TV, microwave. Excellent complimentary breakfast—-look for the microwavable wrapped breakfast sandwich biscuits in the fridge. The staff are friendly and helpful. Victor at the front desk is always personable. Very quiet rooms. Thank you Assistant General Manager Serkan Askin for your personal attention working with my bookings.
Very Good
102 review
4.1/5
Price from
IDR 1,782,092
per night
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Hampton Inn Boston - Westborough Hotels near Shaw's
Hampton Inn Boston - Westborough Hotels near Shaw'sHampton Inn Boston - Westborough Hotels near Shaw's
Westborough Shaw's Hotels
Choose Hampton Inn Boston-Westborough, Westborough's newest hotel. Located near the intersection of I-90 and I-495 and just north of the Massachusetts Turnpike, we are within reach of all the area has to offer. Located near several businesses and office parks including Westborough Executive Park, Computer Drive Office Park, Sanofi Aventis, Danaher, Dell, EMC, GE Healthcare and BJ's Wholesale Club, it is the perfect spot for your next meeting or business trip. Bring the whole team and enjoy our proximity to the New England Baseball Complex and New England Sports Center, as well as many schools and universities. Find yourself just 35 minutes from Downtown Boston's attractions, shopping and dining and minutes from Worcester, MA. Relax in one of our comfortable guest rooms, featuring a mini-refrigerator, coffeemaker, 43-inch HDTV and free WiFi. Upgrade to a King Studio Suite featuring a microwave, wet bar and extra space to unwind and stretch out. Enjoy the most important meal of the day on us, with Hampton's free hot breakfast®. If you're short on time, simply grab a free Hampton On the Run® Breakfast Bag, available Monday to Friday for a quick, healthy meal to go. Relax after a long day in our heated, indoor, saltwater pool or workout in our fully equipped fitness center. Catch up on work and stay connected in our 24-hour business center. Snacks and travel essentials are available in the Suite Shop, located in our hotel for your convenience. Host your next business meeting, event or social gathering for up to 40 people in our meeting room. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.®

GGuest User 2024.01.05
The hotel room is large and the stay is very comfortable. It is very suitable for family travel to choose this brand hotel. The hotel's breakfast is also good. There is also a hotel parking fee that is free and very good.
Excellent
104 review
4.5/5
Price from
IDR 2,185,625
per night
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Homewood Suites by Hilton Boston Marlborough Hotels near Shaw's
Homewood Suites by Hilton Boston Marlborough Hotels near Shaw'sHomewood Suites by Hilton Boston Marlborough Hotels near Shaw's
Berlin Shaw's Hotels
Have a fun and relaxing stay at Homewood Suites by Hilton Boston Marlborough. Our hotel is conveniently located two miles I-495, within 30 minutes of major offices such as GE Healthcare, IBM, and Raytheon. There's plenty to explore in your free time – we're just a mile from Solomon Pond Mall and 15 minutes from The International and Juniper Hill golf courses. Check out the Nashoba Valley Winery while you're here or see what's in bloom at the Tower Hill Botanic Garden. Whether you're visiting for three nights or three weeks, our modern suites have everything you need to feel at home away from home. Kick back on the sofa watching the HDTV and cook your favorite meals in the fully equipped kitchen. Along with work space and free WiFi in each suite, guests enjoy a choice of spacious floorplans including private bedrooms. Join us for a free hot full breakfast each day and enjoy a complimentary evening social* every Wednesday. It's easy to change up your exercise routine each day with our basketball court, indoor pool, and 24-hour fitness center with all the latest equipment. Time to work? Print what you need in the 24-hour business center and host small meetings in our well-equipped conference room.

2024.01.06
Very nice hotel. I booked this place specifically for the complimentary Wednesday evening social and it was disappointing after I checked in to find out they weren’t offering the social that night. There was no heads up when booking and even after I checked into the room (before I inquired with the front desk about the evening social) I had a “welcome bag” in my room that said on it that they offer complimentary evening socials every Wednesday, said nothing about that they weren’t doing it this week. Another complaint was house keeping was knocking on our door at 8 am trying to enter to clean the room. We were still asleep and they tried to enter the room, thankfully we had the extra lock on the door, about 45 minutes later, before 9 am, house keeping came knocking again trying to clean the room and we even had the do not disturb sign out for this time around. Check out wasn’t until 11 or 12 and we didn’t check out yet! I have never had this happen before. The breakfast was good, the room was nice and clean. They had a pool, outdoor area, little basket ball court, EV charging (for fee).
Outstanding
28 review
4.6/5
Price from
IDR 2,898,898
per night
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DoubleTree by Hilton Boston - Westborough Hotels near Shaw's
DoubleTree by Hilton Boston - Westborough Hotels near Shaw'sDoubleTree by Hilton Boston - Westborough Hotels near Shaw's
Westborough Shaw's Hotels
The Doubletree Hotel Boston Westborough is a full service hotel located 26 miles west of Boston at I-495 and Route 9 just north of the Massachusetts Turnpike. Our hotel is conveniently located next to many business and technology parks as well as many national and regional corporations. We are only 15 minutes east of Worcester and 45 minutes from Boston Logan International Airport and T.F. Green Airport at Providence, R.I. Doubletree Hotel Boston/Westborough room features include contemporary and nicely appointed guest rooms, 55 inch HD televisions, Digital Key, spacious work surfaces and high-speed Internet access, in-room refrigerator and safe, Crabtree and Evelyn amenity package in each guest bathroom, a delicious Doubletree Chocolate Chip Cookie at check-in, coffee maker with complimentary coffee and tea, iron and ironing board, and hair dryer. Doubletree Hotel Boston Westborough is conveniently located next to major companies such as Olympus, and Astellas Pharmaceuticals Southwick Zoo, Worcester Art Museum, Apex Center, New England Baseball Complex and New England Sports Center are just minutes away, as well as Wrentham Village Shopping Outlets, golf courses, skiing and Hopkinton State park.

GGuest User 2023.04.04
Overall my stay was very good. The staff were helpful and kind; check in/out process was easy in person and with app use; the building and rooms are clean. Event food was very good and a great selection. Some things that were challenging are the layout of the building -- the central hub is fine but the long corridors to rooms can be daunting to navigate at the end of a tiring day. I did request (and receive) a room closer to the front to alleviate this issue. Also, the room toilets are very low and are difficult to maneuver if one's physical strength is not 100%. All in all, I enjoy this hotel. It was not my first visit and it will not be my last.
Very Good
116 review
4.1/5
Price from
IDR 2,039,481
per night
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Hyatt Place Marlborough/Apex Center Hotels near Shaw's
Hyatt Place Marlborough/Apex Center Hotels near Shaw'sHyatt Place Marlborough/Apex Center Hotels near Shaw's
Marlborough Shaw's Hotels
Guest rooms feature the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42-inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet-dry bar and bathroom vanity with granite countertops. Enjoy comp wireless high-speed internet. Complimentary breakfast.

GGuest User 2022.10.24
My only issue was the insane and erratic behavior of the overnight manager named, Todd. We were in town this past weekend for a hockey tournament in which we had downtime and late night games. The one evening I notice my 14yr and his two friends being spoken too by this adult male. When I ask what was going on, he says they can't be running around the hotel which they weren't doing, and he tell me he is going to call the police if they don't go back to their rooms which I laughed at. This person never identified himself until I asked him who he was. He then tells me he is the manager and his name which was Todd. I take my kid to our room which ended the night. I find out the next day other parents experiences the same thing only to find out one parents child had taken property taken from them which a father had to take their property back from Todd. I let the front desk know of this interaction and how angry I was the next morning when checking out, only to find out this Todd person is leaving this property on Wednesday. I guessing he didn't care what his behavior caused since he is on his way out. Hotel was clean and the front desk was nice.
Excellent
97 review
4.4/5
Price from
IDR 2,567,346
per night
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Best Western Royal Plaza Hotel and Trade Center Hotels near Shaw's
Best Western Royal Plaza Hotel and Trade Center Hotels near Shaw'sBest Western Royal Plaza Hotel and Trade Center Hotels near Shaw's
Marlborough Shaw's Hotels
Find everything you need at this Boston Marlborough hotel, perfectly located in central Massachusetts just west of Boston. The Best Western Royal Hotel Trade Center in Boston Marlboro is the perfect choice for parties of all sizes. For our larger groups including sports teams and tour groups, enjoy special group rates at our prime location. Whether youre here to attend a sporting event or are here for an epic trade show, youll enjoy our close proximity to Boston. This Boston Marlborough hotel is situated near the Tower Hill Botanic Garden which is the perfect place for a ceremony. Our property hosts over 20,000 square feet of meeting space which is perfect for weddings, business gatherings and seminars. We also have over 47,000 square feet of exhibit space to host your next large event. Centrally located at the crossroads of central Massachusetts near Fenway Park, home of the Boston Red Sox, and the New England Revolution at Gillette Stadium®, home of New England Patriots, our Boston Marlboro hotel is known for its close proximity to sporting events. Don’t forget to catch a Boston Celtics or Boston Bruins game at the TD Garden or visit the New England Sports Center, the New England Baseball Complex in Northborough and Citizen Bank Fields in Lancaster. Our guests will also enjoy quick access to Worcester which is home to many Universities and the Hanover Theater. You can also take in the sights of the scenic coast ways of Maine or Cape Cod, just a short drive away. As ambassadors for the region, our top priority at the Best Western Royal Hotel Trade Center is to ensure your trip, meeting or event is the best it can be.

GGuest User 2022.10.11
2 of 4 elevators that had been inspected 2 months before were out of service (the technician was coming Wednesday - what one was never detailed). The bathtub drain backed up and spewed black gunk into the tub - four requests for maintenance were ignored but when we left, they thought maybe they would take the room out of service. The daytime staff was indifferent, the young man in the evening was personable and tried to be helpful. Once you leave the shiny lobby it is outdated, dirty, and badly in need of plumbing repair, ceiling repairs for the moldy water leaks. You get the picture. However, the free breakfast for some reason is very well done, great choices, and a pleasant helpful staff.
107 review
3.8/5
Price from
IDR 1,958,774
per night
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Embassy Suites by Hilton Boston Marlborough Hotels near Shaw's
Embassy Suites by Hilton Boston Marlborough Hotels near Shaw'sEmbassy Suites by Hilton Boston Marlborough Hotels near Shaw's
Marlborough Shaw's Hotels
Welcome to the Embassy Suites Boston Hotel! This full-service, upscale, all-suite hotel is centrally located in Marlborough MA, between Boston and Worcester. This beautiful Boston area hotel is truly considered to be at the crossroads of New England. You will find a variety of Marlborough/Boston attractions near the hotel, such as The New England Sports Center, two and a half miles north, downtown Boston, 35 miles away, Fenway Park, 30 miles from us, Gillette Stadium, 33 miles away, and much more. The Embassy Suites Boston-Marlborough Hotel boasts a full-service business center, meeting space, and a beautiful indoor pool. Enjoy free cooked-to-order breakfast, and relax at our nightly manager's reception featuring delicious hors d'oeuvres. Stone 31 Bar + Kitchen prides itself on providing exquisite American cuisine with a New England flare. Book today and enjoy New England at its best! Guest Room Amenities: * Spacious two-room suites with separate bedroom and living areas * Wireless High-Speed Internet Access available for a nominal fee * Full size work desk plus lap desk for your convenience * Alarm clock radio with MP3 connection * Mini-refrigerator, microwave, and coffee maker * Complimentary Bottled Waters Full Kitchen Suites: Features include all of the standard guest room amenities plus the following: * Full kitchen with full size refrigerator with ice maker, stove, microwave, and dishwasher * All necessary cooking utensils including pots and pans, silverware, and glassware * Working Gas Fireplace * Private balcony * Plenty of closet space for long-term guests * CD Player * Two Self-Serve laundry facilities on property Embassy Suites Boston/Marlborough Hotel is close to these New England destinations: * New England Sports Center – 2.5 miles * Downtown Boston – 35 miles * Fenway Park- home of the Boston Red Sox – 30 miles * Harvard University – 31 miles * Gillette Stadium- home of the New England Patriots and New England Revolution – 33 miles * Apex Entertainment Complex - located across the...

GGuest User 2022.09.20
As someone who travels for work, I typically stick to using Embassy Suites. I enjoy the extra space for work travel, especially when I'm on location for more than a few days. My recent work travel took me to this location August 21 - September 2. A long two weeks on the job started with my being given a key to my room, going upstairs about 11:30 at night and opening the door to My assigned room which already had a guest in it. I gave this poor business in his boxer shorts a fright as he sat on his laptop. I was mortified and apologetic. The front desk gave me a new room and some snacks, saying sorry they had a rough night. As I stayed there I had to ask for specific things or no service was provided. Over the weekend I asked them to please change the sheets for week two. They did but they didn't take the trash or the dirty towels or replenish the toilet paper. I'd ask for towels but then they wouldn't take the used towels. If I asked for trash bags they would give me some, but they wouldn't take the trash. Every time someone would come to drop the one item I asked for while I was at work, they'd turn the AC up to 80. Oh and I was told at check in they don't do hospitality because this is Massachusetts. We don't do that here. It was a horrible stay. I should have known by how the stay began that the next two weeks would be bad. Because they didn't seem to care at all about any type of customer service.
Outstanding
108 review
4.6/5
Price from
IDR 2,486,640
per night
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See all Hotels near Shaw's

Top Pick Hotels near Shaw's

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Check out our most booked hotels near Shaw's from the past 30 days!
No.1
AC Hotel Worcester Hotels near Shaw's
4.5/5
104 review
AC Hotel Worcester
Worcester | 4.21KM from Shaw's
"Good Location"
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No.2
Hilton Garden Inn Worcester Hotels near Shaw's
3.9/5
40 review
Hilton Garden Inn Worcester
Worcester | 4.55KM from Shaw's
"Good Location"
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No.3
Homewood Suites by Hilton Worcester Hotels near Shaw's
4.4/5
100 review
Homewood Suites by Hilton Worcester
Worcester | 4.55KM from Shaw's
"Good Location"
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No.4
Courtyard Worcester Hotels near Shaw's
3.9/5
106 review
Courtyard Worcester
Worcester | 5.04KM from Shaw's
"Good Location"
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No.5
Hampton Inn & Suites Worcester Hotels near Shaw's
4.1/5
103 review
Hampton Inn & Suites Worcester
Worcester | 5.13KM from Shaw's
"Good Location"
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No.6
Beechwood Hotel Hotels near Shaw's
4.4/5
98 review
Beechwood Hotel
Worcester | 7.12KM from Shaw's
"Good Location"
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No.7
Residence Inn Worcester Hotels near Shaw's
4.1/5
96 review
Residence Inn Worcester
Worcester | 8.0KM from Shaw's
"Good Location"
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Latest Reviews for Worcester hotels

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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
GGuest UserThis day was comfortable. Staff was very courteous nice. The place was very clean and the location was perfect. A lot of great restaurants around with great food. Easy to get around location was downtown. Everything was easy to get to.
AC Hotel Worcester Hotels near Shaw's
AC Hotel Worcester
Worcester
Price per night from: IDR 2639328
4.4/5
Excellent
GGuest UserExcept for a bit noisy on the side of the road, everything else was good and the breakfast was very rich! The room has microwave, refrigerator, induction cooker, tableware, you can cook your own! Convenient transportation, opposite the train station and bus station.
Homewood Suites by Hilton Worcester Hotels near Shaw's
Homewood Suites by Hilton Worcester
Worcester
Price per night from: IDR 2774566
4.4/5
Excellent
GGuest UserEvery time I go to Worcester, this hotel is my favorite. Convenient parking, large hotel rooms, and good breakfast. You can have a very nice breakfast for 12 yuan.
Beechwood Hotel Hotels near Shaw's
Beechwood Hotel
Worcester
Price per night from: IDR 3780129
4.1/5
Very Good
GGuest UserI stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow. The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful. There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink. These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
Hampton Inn & Suites Worcester Hotels near Shaw's
Hampton Inn & Suites Worcester
Worcester
Price per night from: IDR 2408114
4.1/5
Very Good
The hotel is in a quiet area, and is the closest of the chain hotels to the University of Massachusetts T.H. Chan Medical School. The hotel is relatively new and the staff is excellent. But be aware, the Residence Inn Worcester houses both homeless parents with their children, and refugees. This puts quite a burden on the cleaning and the breakfast staffs. Rooms are cleaned only upon request and guests must take out their own trash. The business center's lone computer is occupied most of the day. Of course, the State of Massachusetts doesn't pay anything close to rack rate for these guests, so others effectively subsidize the less fortunate. Just consider it good karma.
Residence Inn Worcester Hotels near Shaw's
Residence Inn Worcester
Worcester
Price per night from: IDR 2482277
3.9/5
NNANParking is free, on the ground. Breakfast is very simple, Western-style, scrambled eggs, patties, thick cereals, baked potato pieces, juice, bread, fried eggs, can be self-service at a single point. It is a style of American family, the facilities are not bad, but it is not a style with domestic hotels. The location is OK, basically in the university. It’s enough for me, not a vacation.
Courtyard Worcester Hotels near Shaw's
Courtyard Worcester
Worcester
Price per night from: IDR 2327408
3.9/5
Carpets and bedding musty and lumpy, broken lamps, worn furniture -- everything in the room seemed 30 years old and unloved. Tiny cramped bathroom, with minitub, soap and shampoo in refillable pump bottles mounted on shower wall as at a gym, that pull off and fall into tub when you try to use them (and hardly seems sanitary that every guest has their hands all over them). Below freezing cold outside but a/c was blasting frigid air, controls and on/off switch on a/c-heating unit not functioning, wall temperature control box not operable by guest. The room seemed like housekeeping had not been in it since several months before in summer -- how else would nobody have noticed the a/c blasting frigid air before February? Ended up trying to block the icy blast from the a/c blower by covering vent with towels, bedspread, but not successful. Jacuzzi spa was completely drained and bone dry -- with strips of moldy duct tape stretch across it like a giant asterisk -- that duct tape looked pretty old and discolored, as if placed there a long time before: ”Oh, we're waiting for a part,” says the desk. Right. Pool looked fine but was closed: ”Oh we're down for maintenance.” ”Oh we're waiting for the inspector.” When paid-in-advance customer opines they chose the hotel for pool and jacuzzi, is told by desk, ”We'll refund one night from your bill.” A total lie. Despicable: charging for facilities and services they've no intention of providing, lying to customer re refund just to stop them from demanding what they paid for. This place effectively has no pool and no jacuzzi, and negligent maintenance altogether. Oh and the ”breakfast available” will set you back about $20 per person with tax. They display bottles of water prominently in the room, but fine print on the label warns they are only ”free” if you first pay a hefty rewards program membership fee. $50 per night ”incidentals fee” swiped from your credit card on check-in, I guess in case you drink of the forbidden water. I cannot comprehend the level of pettiness in the corporate boardroom when policies creating this nickel-and-dimey guest-hostile operation were decided. It is beyond cheap, it is beyond a clip joint: it is fraud. Was in town for events, so no time or energy for the distraction of acting as unpaid consultant to this absolute disaster of a company -- incompetence plus bad attitude all around -- the antithesis of hospitality. Must to avoid.
Hilton Garden Inn Worcester Hotels near Shaw's
Hilton Garden Inn Worcester
Worcester
Price per night from: IDR 2253245

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