Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay Reviews
Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay
Loong Bay International Ocean Resort, Wuchuan, Guangdong, ChinaView Hotel Details
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Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay Guest Reviews
4.5/5
Good
1647 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(1647)
Positive reviews(1568)
Reviews with photos/video(488)
Classy environment(257)
Friendly front desk staff(197)
Close to beach(101)
Loved the beach(89)
Great swimming pool(47)
Perfect for kids(28)
Luxurious(16)
Clean pool(10)
Negative reviews(79)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 8, 2024
hotel staff are friendmy and nice.we will come back for mr.Kahn good service
Response from Property: 尊敬的賓客，您好！感謝您下榻湛江吳川鼎龍灣福朋喜來登酒店並抽出時間與我們分享您的住宿體驗，感謝您對我們前台Kahn 服務的認可和鼓勵，能夠陪您度過一段美好的假期時光，我們感到非常的榮幸和喜悦！您的舒服和滿意是我們最大的動力,我們便滿懷期待您的再次到來。為每一位客人提供非凡的入住體驗一直是我們努力的目標，而您的認可也是我們不斷前行的動力。我們誠摯邀請您再次光臨。祝您生活愉快！
Bagedadexiaopengyou
Deluxe Room (2 beds)
Stayed in Oct 2023
Family
31 review
Very Good
Posted on Oct 7, 2023
the experience was made quite worse by the sudden power shortage in the compound.
Response from Property: Dear guest, hello!Sorry for the unpleasant experience.We apologize for not being able to inform the guests in time due to the sudden high voltage tripping of the power supply.Looking forward to your visit again, Have a Nice day!
Guest User
Deluxe Sea View Double Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 29, 2024
We do love the hotel facilities and services
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. We are glad that you are here to give the hotel the greatest encouragement, and we will continue to strive to provide high-quality service to every guest. The hotel is located in the best location of Dinglong Bay International Ocean Resort, the beach, entertainment is close at hand and rich in green plants, fresh air, is indeed an ideal choice for travel. Excellent food, comfortable living environment, beach drive to the sea, orchard picking, sunrise at sea, Texas Tourist town, Texas Water World and so on are all good places for family trips ~ looking forward to your visit again!
Kuanzhai
Deluxe Queen Room
Stayed in Jun 2022
Other
61 review
Outstanding
Posted on Jun 20, 2022
Good place, new hotel, great staff at the lobby. Just the breakfast needs improvement:)
Response from Property: Dear guest, thanks for your comments regarding our property. We would improve our breakfast in July, hope to see you again in the near future! - Resident Manager: Jay Zhou.
Guest User
Accessible Queen Room
Stayed in Aug 2023
Family
3 review
Outstanding
Posted on Aug 18, 2023
Very good 👍
Response from Property: 尊敬的賓客，您好！感謝您下榻吳川鼎龍灣福朋喜來登酒店，很高興給您帶來完美的住宿體驗，是的呢，如您所説酒店位於吳川鼎龍灣國際海洋度假區內，擁有16公里海岸線世界濱海王國，椰風海韻，碧海藍天，水清沙細，是濱海之旅必打卡的城市之一，期待客官的再次光臨！
Anonymous User
Deluxe Sea View Double Room
Stayed in Jan 2023
Booked for others
11 review
Posted on Jan 28, 2023
Not good
Response from Property: Dear guest, please accept our sincere apology for your stay experience, we hope we can do it better when you come back next time. Gong Xi Fa Cai and Happy New Year! - Jay Zhou
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2022
Travel with friends
7 review
Outstanding
Posted on Jun 8, 2022
alice！
Response from Property: 尊敬的客人，您好！感謝您對於咱們Alice服務的點贊，期待您的再次光臨！祝您萬事順心！- 駐店經理：周績。
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 30, 2024
There is only one star hotel, which is a must for families. You can play in the water and dig sand without going to the beach.
The service attitude is very good, the brothers and sisters are very nice, and they upgraded the sea view room
The room was a bit damp these days, and the quilt and pillow had a bit of smell. Fortunately, I brought my own sheets and quilts for the children when I went out
Overall, I am quite satisfied and will come again next time
It is enough to stay for two days without rushing or taking your time to play
Original TextTranslated by Google
6/16
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. Providing every guest with an extraordinary stay experience has always been our goal, and your recognition is also our driving force for continuous progress. Because the hotel is close to the sea and the air humidity is high, the room air conditioner can be adjusted to dehumidification mode or you can call the guest service center to arrange an additional dehumidifier. Four Points friends hope to solve the problem for you as soon as possible. Looking forward to your visit again!
Guest User
Premier King Bed Room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 12, 2024
Although the hotel is by the sea, it is not damp at all. The scenery is great and the service staff are very friendly. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay and taking the time to share your accommodation experience with us. The hotel rooms combine a variety of moisture-proof plans to solve the user experience as much as possible. It is a great honor to bring you a different experience. Looking forward to your arrival in summer, a cowboy-themed water park with a super-large scale of 500 acres and 32 exciting water entertainment projects. At the same time, staying in the hotel can enjoy VIP play channel rights, and more fun benefits are waiting for you. Looking forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
1 review
Posted on May 6, 2024
The hygiene is not good, there are mosquitoes on the quilt, the roof has turned black, the chairs... There are many kinds of breakfast, but many toasts have been cold for a long time. I arrived at 8*00 and they taste bad and have no fragrance.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. We are deeply sorry for your experience during your stay. Your feedback is very important to us. We will inform the relevant departments to supervise the quality of service. Thank you very much for your feedback so that we can do better. If you have any questions during your stay, you can call the guest center number "0". Four Points hopes to solve the problem for you as soon as possible. We also believe that you will give the hotel, which is looking forward to improvement, the opportunity to make up for the unpleasantness and the room for improvement. We look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on May 13, 2024
I stayed here for three days during the May Day holiday.
The hotel room was OK.
Maybe it was because it rained a lot recently and it was close to the sea.
The bed felt a little damp.
The hotel staff were very nice and greeted everyone when they met.
There were many activities in the hotel lobby.
Children could also do small crafts next to the lobby.
The swimming pool was open, but it closed a little early at night (closed at 8pm).
I just came back from dinner and found that it was closed, so I had to swim early in the morning.
The water quality was good, but it was still a little cold in May.
The room included breakfast. There were many types of restaurants.
You could basically eat a lot. There was a small wave pool next door to satisfy the children.
The hotel was very close to the beach, and you could catch crabs and pick up some small shells.
I also saw several jellyfish, but I didn’t dare to touch them because I was afraid they were poisonous.
I always wanted to go to the water world next door, but it was raining. I can only leave a little regret and come again next time.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. Providing every guest with an extraordinary stay experience has always been our goal, and your recognition is also the driving force for us to keep moving forward. Because the hotel is close to the sea, and it is rainy and the air humidity is high, the room air conditioner can be adjusted to dehumidification mode or you can call the guest service center to arrange an additional dehumidifier. Four Points friends hope to solve the problem for you as soon as possible. Due to the weather, it is a little regretful that we will arrange a summer trip on May Day. Looking forward to your visit again. Wish you all the best!
Guest User
Accessible Queen Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 1, 2024
Overall, the geographical location is 6 minutes away from the beach and 4 minutes away from the amusement park, which is the best and most convenient place in this area.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Four Points by Sheraton Wuchuan Dinglong Bay and taking the time to share your accommodation experience with us. The hotel is located in Dinglong Bay International Ocean Resort. It is a Four Points by Sheraton under the Marriott Group and the only star-rated hotel in the scenic area. We provide you with quality service, comfortable sleeping environment and rich meals. Dinglong Bay International Ocean Resort is a cultural and tourism masterpiece covering an area of 25,000 acres. It only takes 5 minutes to walk from the hotel to the cowboy theme water park with 32 exciting water entertainment projects to help you start a full day. You can walk to the 16-kilometer ultra-long pure golden coastline, stroll along the beach pier, listen to the gentle sound of the waves, and feel this unique tranquility at will. Looking forward to meeting you again~
Kudechedi
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
49 review
Outstanding
Posted on Apr 26, 2024
The location is very good, with a dedicated beach. Not many people in this season, a very good experience. I came here from Guangzhou specifically for tourism. It is a holy place for traveling with children. It is a perfect way to avoid the May Day holiday. I will come again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Wuchuan Dinglong Bay and leaving us a good review. Thank you for your encouragement to Lee. We are honored to add points to your journey. Your encouragement is the driving force for our progress. We sincerely look forward to your visit again!
Guest User
Deluxe Sea View Double Room
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 15, 2024
Thank you very much for upgrading the sea view suite. The location and floor are great. It's very comfortable to stay. The service is really good! The breakfast is also very rich. I will stay in this hotel next time I come to Dinglong Bay. I really recommend it!
Whoever comes to stay will enjoy it haha👏🏻👏🏻
The only drawback is that there are no disposable toilet seats and disposable bathtub bags🥹 But I gave a small suggestion to the front desk when I checked out. I hope the small suggestion will be adopted🫰🏻
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. Dinglong Bay International Ocean Resort is a 25,000-acre cultural and tourism masterpiece planned and designed by the internationally renowned Atkins. It takes only 3 minutes to walk from the hotel to the cowboy-themed water park with 32 exciting water entertainment projects to help you start a full day. You can walk to the 16-kilometer ultra-long pure golden coastline, stroll along the beach pier, listen to the gentle sound of the waves, and feel this unique tranquility at will. We have also fed back your suggestions to the relevant departments. Thank you for your suggestions and sharing, and look forward to meeting you again~
Youqudelinghunyy
Deluxe Room (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 13, 2024
The hotel is near the Dinglong Bay beach, close to the beach, and there is a water world next to it, which is suitable for children to play. The hotel staff provided good service, the room was spacious and clean, and there was an outdoor balcony. It was comfortable to drink tea and watch the sea breeze on the balcony in the morning. There are many food stalls near the hotel, and you can call for pick-up. The seafood is very fresh and delicious.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are glad to bring you a perfect accommodation experience. The hotel is located in the best location in Dinglong Bay International Ocean Resort, with beaches and entertainment close at hand, making it an ideal choice for your travel and stay. Dinglong Bay Texas Water Park is finally back, and will return on April 27th! ! ! The water play horn has been blown, and the super-large-scale coastal theme water park of about 500 acres has 7 major areas and 32 recreational facilities waiting for you to experience. We invite you to bring your family to experience different happiness together. Looking forward to your visit again!