FONTOO Hotel Wuhan Hankou IFC( International Financial Center) Reviews
FONTOO Hotel Wuhan Hankou IFC( International Financial Center)
No.109 Jianghan North Road, Jianghan District, Wuhan, Hubei, ChinaView Hotel Details
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FONTOO Hotel Wuhan Hankou IFC( International Financial Center) Guest Reviews
4.8/5
Excellent
1986 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
hotel is clean and spacious for 2, location is good, bout 10 mins to mrt walk! breakfast was good! and checkin was smooth. overall it's superrrrr worth it! with the supper and breakfast included
Response from Property: [Meet Hankou Lifen with the style of the Republic of China - Experience the Art Deco style and meet the old stories of Hankou] Dear guests, thank you for choosing to stay at Wuhan Hankou Financial Center Fengdu Hotel and telling us the details of your experience. Thank you again for your recognition of us, we are very happy. We hope to focus on every detail of your needs, adhere to the ingenious hospitality, and bring you a pure choice and a timeless extraordinary experience in the bustling city. We look forward to welcoming you back again in the near future, and wish you a nice day.
Nice cosy hotel near to walking street. Easy to catch taxi or Didi location.
Response from Property: 【Slow Life - Free Late Check-out】Dear guests, thank you very much for your affirmation of the hotel's design style, and we are glad to bring you a good time on your trip. The hotel is inspired by elements such as "Lake Radiant Han Show Classic" and "Republic of China Style and Rich Time", and the Western Art Deco design style and Jingchu culture are blended to open a journey through time, and the hotel expounds the aesthetic way of Fengdu's retro and contemporary design conflict. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic about making every guest feel at home, and we look forward to our next meeting with you and wish you a happy life.
Kumar06
Classic Room (2 beds)
Stayed in дек. 2023 г.
Business travelers
16 review
5.0/5
Outstanding
Posted on 14 дек. 2023 г.
Front desk staff (Callie, Jessi) with excellent service. The hotel has a beautiful environment. The hotel is also very well equipped and the room is very clean. I like this hotel very much and will stay next time I come to Wuhan
Response from Property: 【Enjoy leisure Life - Tasting exquisite late night snacks】Dear guests, thank you very much for your affirmation of the hotel design style, and I am very happy to bring you a wonderful time for your trip. The hotel is inspired by elements such as "beautiful lake, classic Chinese show" and "Republic of China style, rich time". The combination of western Art Deco design style and Jingchu cultural time has started a journey of crossing. The hotel expounds the aesthetic way of the conflict between Fengdu retro and contemporary design. Your appreciation gives great encouragement to the hotel, and it is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We are eagerly looking forward to meeting you next time and wish you a happy life.
sandy aw
Classic Room (2 beds)
Stayed in нояб. 2023 г.
Couples
17 review
4.5/5
Great
Posted on 28 нояб. 2023 г.
Don't be misleaded by the ifc as is not what you think. The hotel has all what you need except the water need lots of time to be heated up which is a minus for me. I would say is worth the $ you paid and the breakfast is good
Response from Property: [Exquisite morning, high-end enjoyment-it is too early to experience Benedict's eggs and Chinese flavor] Dear guests, thank you for choosing Fengdu Hotel in Wuhan Hankou Financial Center and sharing your stay experience. I am honored that you had a wonderful time during your stay, and I am very sorry that the facilities and equipment of the hotel did not meet your expectations. Thank you again for your recognition and praise of the guest experience team, which is a great motivation for us to keep working hard and maintain our best performance. Our goal is to consistently provide all guests with thoughtful and personalized service and take pride in it. I wish you all the best and look forward to seeing you again soon.
Lim
Pure Double Bed Room (Derucci Mattress + Voice Controlled Smart Home)
Stayed in мая 2024 г.
Couples
7 review
5.0/5
Outstanding
Posted on 26 мая 2024 г.
🌸 Best hotel ever in Wuhan offering unparalleled service. Our hotel room was upgraded & we were accorded complimentary breakfast. Late check out was allowed due to our late night ✈️ . Staff are awfully warm, friendly, ever ready to go an extra mile to make a difference. Fantastic experience, highly recommended 👍👍👍
Response from Property: [Exquisite morning, high-end enjoyment-it is too early to experience Benedict's eggs and Chinese flavor] Dear guests, thank you for choosing Fengdu Hotel in Wuhan Hankou Financial Center and sharing your stay experience. It is a great honor for you to have a wonderful time during your stay and to be satisfied with the hotel facilities and services. Thank you again for your recognition and praise of the guest experience team, which is a great motivation for us to keep working hard and maintain our best performance. Our goal is to consistently provide all guests with thoughtful and personalized service and take pride in it. I wish you all the best and look forward to seeing you again soon.
A nice mosiac floor and glass trumpet lighting chandelier greets you when you walk into the lobby. Its a blueish hue, leather sofa and great service from reception with oupon for supper will surprise any guest. Room are cosy, clean and high tech with voice activated control by "xiao du". Lightning ambient can be change from bright to cosy to watch video stream from gour phone to a giant Huawei screen. Service call are answered promptly and receptionist goes the extra mile to answer your queries. Convenient location to go around city attraction. It near a metro station. Breakfast till 11am with a variety of English or Chinese menu.
Response from Property: 【Enjoy leisure Life - Free Late Check Out】Dear guest, thank you for choosing FONTOO Hotel as your home away home. For us, it is a great pleasure to have you spend an unforgettable and beautiful time here. From your comments, we truly feel your recognition of the hotel. Our goal is to serve guests well and create a beautiful and unforgettable experience for them. We will continue to maintain and strictly demand ourselves with higher standards, therefore every associates can provide unforgettable and personalized services for our guests. Wishing you all the best and looking forward to seeing you soon.
Beautiful hotel. The pictures are accurate. Breakfast was good- just enough. Next door is a McDonald’s and there are malls within walking distance. The room was lovely. Bed was comfortable. Loved the shower. Front desk staff was friendly and helpful. They recommended places to eat and things to do. Very accommodating. Even the cleaning staff was friendly. Highly recommend.
Response from Property: [Enjoy life slowly-free late check-out] Dear guests, thank you very much for your affirmation of the hotel design style, and I am very happy to bring you a wonderful time for your trip. The hotel is inspired by elements such as "beautiful lake, classic Chinese show" and "Republic of China style, rich time". The combination of western Art Deco design style and Jingchu cultural time has started a journey of crossing. The hotel expounds the aesthetic way of the conflict between Fengdu retro and contemporary design. Your appreciation gives great encouragement to the hotel, and it is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We are eagerly looking forward to meeting you next time and wish you a happy life.
The environment and location are good. The front desk staff of Lucy and Elvin are very helpful and especially helped us to bring our heavy and big suitcases to their main entrance for taxi to airport because there are so many stair steps which are not user friendly for our elders to walk up and down with heavy suitcases. Also we would like to thank for one lady she (陳四妹) works in the restaurant where provided for breakfast. She is so helpful and kindness to us during our breakfast time since we could not speak well Mandarin but she is willing to help us on the food.
Response from Property: 【Enjoy leisure Life - Free Late Check Out】Dear guest, thank you for choosing FONTOO Hotel as your home away home. For us, it is a great pleasure to have you spend an unforgettable and beautiful time here. From your comments, we truly feel your recognition of our team members. Our goal is to serve guests well and create a beautiful and unforgettable experience for them. We will continue to maintain and strictly demand ourselves with higher standards, therefore every associates can provide unforgettable and personalized services for our guests. Wishing you all the best and looking forward to seeing you soon.
Very impressed by the services of the friendly hotel staff in general n the manager 象牙 in particular who went on to extra mile helping us two couples upon checking out to get airport taxi with 6 big luggages.. He personally instructed the taxi driver to take good care of us 4 seniors.
Will stay here again.
Response from Property: Dear guests, thank you for choosing to stay at Fengdu Hotel, Hankou Financial Center, Wuhan, and tell us the details of your experience. Thank you again for your recognition. We Art Deco happy. We hope that we can focus on every detail of your needs, adhere to the ingenious way of paying customers, and bring you a pure choice and a lasting and extraordinary feeling in the noisy city. We look forward to welcoming you back again in the near future. Have a nice day.
Came to this hotel for my birthday get away from Shanghai. The staff were amazing and friendly. I received a lovely happy birthday card and some snacks from them.
Response from Property: [Enjoy life slowly-free late check-out] Dear guests, thank you very much for your affirmation of the hotel design style, and I am very happy to bring you a wonderful time for your trip. The hotel is inspired by elements such as "beautiful lake, classic Chinese show" and "Republic of China style, rich time". The combination of western Art Deco design style and Jingchu cultural time has started a journey of crossing. The hotel expounds the aesthetic way of the conflict between Fengdu retro and contemporary design. Your appreciation gives great encouragement to the hotel, and it is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We are eagerly looking forward to meeting you next time and wish you a happy life.
MelOwl
Classic Room (2 beds)
Stayed in мар. 2024 г.
Family
5 review
3.7/5
Posted on 13 мар. 2024 г.
Due to all these new high technology, controlling of facilities sometimes can become a problem. Electric gets cut off when we are out. Meaning Do Not Disturb button is of no use. After 20-30min that we are out, house keeping will enter even though we left with the DND option on.
Response from Property: 【Enjoy leisure life - free check-out】Sorry to hear that you have experienced an unpleasant stay in our hotel. Please accept sincerest apologies from hotel associates. We attach great importance to your feedback and feelings regarding the experience during this stay in technology. Should you encounter any problems or needs during your stay, please feel free to call the "0" Guest Service Center at any time, Service ambassador will assist our guest as soon as possible.Wishing you all the best and looking forward to seeing you again.
位置:nice
环境:so nice
卫生:nice pro
设施:nice max
服务:nice pro max
Arthur Delande 陆思齐
Classic Room (2 beds)
Stayed in окт. 2023 г.
Couples
5 review
4.7/5
Amazing
Posted on 3 нояб. 2023 г.
Quiet hotel where you get the feeling of being in a luxury palace. I totally recommend. The staff was very helpful and speaks English.
A lot of amenities and gifts. We loved it!
Thanks for having us. Hope to be back soon.
Response from Property: 【Enjoy leisure Life - Free Late Check Out】Dear guest, thank you for choosing FONTOO Hotel as your home away home. For us, it is a great pleasure to have you spend an unforgettable and beautiful time here. From your comments, we truly feel your recognition of the hotel. Our goal is to serve guests well and create a beautiful and unforgettable experience for them. We will continue to maintain and strictly demand ourselves with higher standards, therefore every associates can provide unforgettable and personalized services for our guests. Wishing you all the best and looking forward to seeing you soon.
By far this is the best hotel I've stayed across 20+ countries over the world that I've travelled to. The front desk team which is led by Elvn(director) provided impeccable services which go beyond extra miles. Bella(manager) arranged transportation for us during a raining day and waited with us on the roadside till the cab arrived. Lucy(receptionist) reserved the Hubei museum on our behalf thru her mobile phone and wechat me the details of confirmation as my wife and I do not have a local mobile line to do so. Jojo(receptionist) provided us with two mobile electric fans on a day which the temperature was 36 degree celcius. Apart from these examples, the rest of the team were very friendly, always greeted guests with a smile. The rooms were always clean and our room was equipped with AI technology. The usher was always polite and helped guests with their luggage. The hotel's interior is well designed with modern decoration and advance technologies. Lots of food choices can be found within walking distance and McDonald's is just beside the hotel. Massage/Face spas are within and beside the hotel. Everything is almost perfect except the taste of breakfast which can be improved. Nevertheless, credit should be given to the team of FONTOO Hotel Wuhan Hankou IFC for the wonderful job and always served guest with a heart!
Response from Property: 【Enjoy leisure Life - Free Late Check Out】Dear guest, thank you for choosing FONTOO Hotel as your home away home. For us, it is a great pleasure to have you spend an unforgettable and beautiful time here. From your comments, we truly feel your recognition of the hotel. Our goal is to serve guests well and create a beautiful and unforgettable experience for them. We will continue to maintain and strictly demand ourselves with higher standards, therefore every associates can provide unforgettable and personalized services for our guests. Wishing you all the best and looking forward to seeing you soon.
Amazing hotel
Did my friend a birthday cake for free
Very clean
Friendly staff
On top of a McDonald’s for those hungover mornings.
Would stay again.
Response from Property: Dear guests, thank you for choosing to stay at Fengdu Hotel, Hankou Financial Center, Wuhan, and tell us the details of your experience. Thank you again for your recognition. We Art Deco happy. We hope that we can focus on every detail of your needs, adhere to the ingenious way of paying customers, and bring you a pure choice and a lasting and extraordinary feeling in the noisy city. We look forward to welcoming you back again in the near future. Have a nice day.