The Westin Wuhan Hanyang Reviews
The Westin Wuhan Hanyang
No.9 Longyanghu Dong Road, Hanyang District, Wuhan, Hubei, ChinaView Hotel Details
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The Westin Wuhan Hanyang Guest Reviews
4.7/5
Outstanding
1449 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1449)
Positive reviews(1414)
Reviews with photos/video(279)
Friendly front desk staff(121)
Delicious breakfast(89)
Easy to get around(69)
Convenient for shopping(38)
Close to metro(19)
Great swimming pool(16)
Delicious buffet(11)
Luxurious(9)
Negative reviews(35)
Paul SHE
Deluxe Double Room
Stayed in Aug 2024
Business travelers
357 review
Outstanding
Posted on Aug 25, 2024
the location is very good and the service is also very good for business traveller
philippe
Deluxe Double Room
Stayed in Jun 2024
Business travelers
22 review
Posted on Jul 2, 2024
it's a nice new hotel, the pool is splendid, rooms are clean and comfy. Just the room service menu is poor and not of good quality
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us.It is always a pleasure to receive your feedback. We are so pleased that you made the most out of our convenient location and enjoyed our pool! Your suggestions and feedback have been conveyed to our associates.Thank you again for sharing your experience, and we hope to see you again next time in our property.
Kuanzhai
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
61 review
Outstanding
Posted on Jul 6, 2024
New, clean and well equipped rooms! Good stay!
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel.
Guest User
Executive Double Room
Stayed in Jul 2024
Solo travelers
5 review
Outstanding
Posted on Aug 4, 2024
Great breakfast and nice room!
Sebaa
Deluxe Double Room
Stayed in Feb 2024
Family
21 review
Outstanding
Posted on Feb 20, 2024
Great hotel and service. Breakfast is delicious
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our friendly services and delicious breakfast! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope to see you again next time in our property.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 14, 2024
Great service and location
Shahar
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travelers
13 review
Outstanding
Posted on Jul 2, 2024
Best hotel
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us.It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our convenient location and enjoyed our friendly services! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope to see you again next time in our property.
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 13, 2024
The room was really great, a perfect stay. When we first arrived, the concierge greeted us warmly and helped with our luggage. The front desk guy was also great. Bowen, the front desk guy, was very enthusiastic in checking us in and helped us upgrade our room type. He was very welcoming to guests.
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Yebianditingdongfangshuo
Executive Room (2 beds)
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 25, 2024
Upgraded to an executive business room, the room is large, clean and hygienic. The bedding is comfortable and very quiet. There are many types of breakfast, which is really convenient for taking children out. It is very close to the subway station. The surrounding area is very lively, recommended. The luggage arrived first, and the concierge delivered the luggage to the room in advance, which was very nice. They also greeted us warmly when they saw us. Both adults and children like it. The executive lounge is also very considerate, with fruits and drinks, and hot food in the evening, so I was full directly.
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 20, 2024
Very satisfied, very pleasant stay experience, convenient transportation, subway and taxi are easy to take, Moore City and Wangjiawan are nearby, the staff is warm and thoughtful, a very unforgettable trip!
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
27 review
Outstanding
Posted on Aug 19, 2024
The hotel is elegantly decorated, the staff in the lobby are very enthusiastic, and every waiter they meet will take the initiative to say hello, which is very good and makes people feel warm. The breakfast is good, with a wide variety of options, and there are even a variety of freshly squeezed fruit and vegetable juices, which is worth recommending.
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Zhuanzhuangengdi
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
10 review
Posted on Sep 2, 2024
This Westin is a rip off. It's not good enough after just opening. The chairs are in such bad condition, the room leaks, and the hygiene is not in place. To be honest, this level is only worth 400 yuan.
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Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
6 review
Outstanding
Posted on Aug 8, 2024
Every staff member is enthusiastic in service. Bella at the front desk is very considerate and took the initiative to upgrade the room when checking in. The environment is comfortable and hygienic, and the bedding is comfortable and I sleep well every night.
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Guest User
Executive Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 6, 2024
The hotel is very new and meets five-star standards. The breakfast is very good. Few hotels have freshly squeezed juice in the morning. The staff I met in the hotel are very friendly and greeted me. Next door is Moore City and several well-known crayfish restaurants nearby. It is very close and convenient for eating, drinking and having fun. I will book this hotel again when I come to Wuhan next time.
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Shuijingluzi
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
2 review
Posted on Jul 31, 2024
I called on 8.30 to ask why the deposit was not returned, and the reply was that it would be returned within 48 hours.
On 22.25, I asked again why the deposit was not returned, and the reply was that it would be returned within 48 hours. When I told them that the 48 hours had passed, they told me to reply within 10 minutes. At this moment, 28 minutes have passed, and there is still no reply. How can I stay in such a hotel in the future? Where is my deposit? Will it be returned to me?
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