Ibis Hotel (Wuhan Wangjiadun East Metro Station Tongji Medical College Store) Guest Reviews
4.3/5
305 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(305)
Positive reviews(288)
Reviews with photos/video(46)
Awesome rooms(50)
Friendly front desk staff(29)
Easy to get around(19)
Great location(17)
Quiet & comfortable(13)
Classy environment(12)
Great value for money(11)
Delicious breakfast(10)
Negative reviews(17)
NB
Business Queen Room
Stayed in Oct 2024
Couples
26 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Lovely staff, all very helpful. Nice coffee at breakfast. 15 minute walk to the nearest metro or buses right outside that go into town. Quiet location too.
Response from Property: Dear guests, thank you for your satisfaction and praise, if the experience is good, remember to support us! Looking forward to your next stay!
Ed
Superior Double Room
Stayed in Jun 2024
Solo travelers
20 review
4.5/5
Great
Posted on Jun 11, 2024
Great hotel but not in the most ideal location with it being a 15 minute walk to the nearest metro station. Apart from that, everything was really good.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
PLUY
Superior Double Room
Stayed in Dec 2024
Couples
18 review
3.5/5
Posted on Dec 13, 2024
Old hotel, the room are still the same than 15 years ago, when I first stayed there. A refresh of the bathroom would be welcome. But for the cheap price, I guess it is ok
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation gives the hotel great encouragement and the driving force for our progress. We will continue to be enthusiastic and strive to let every guest enjoy the feeling of staying at home. We are eagerly looking forward to your next visit! Welcome back to experience it again. I wish you a happy life!
ttgele
Business Queen Room
Stayed in Sep 2024
Solo travelers
16 review
4.7/5
Amazing
Posted on Sep 8, 2024
The room needed a proper deep scrub cleaning, but the bed and bathroom were adequate for one night stay. The front desk didn’t have any people when 5 people were checking in at midnight.
Response from Property: Dear customer, thank you very much for taking the time to leave such a favorable review for our hotel. Your satisfaction and support is our driving force, we will - as always - provide you with quality service and comfortable accommodation experience.
Charmaine Ennie
Superior Double Room
Stayed in Dec 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 15, 2024
The room was clean and the check in process was fast.
Response from Property: Thank you for your satisfaction and likes. If the experience is good, remember to support us more! Looking forward to your next stay!
Kieran
Superior Double Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The staff were very helpful assisted us with washing our clothes, as we struggled to work the machine. The room was clean, and checking in was very easy. We would definitely stay here again!
Response from Property: Thank you for your praise. Your encouragement will give us more motivation. The praise makes us very happy. We will definitely live up to your expectations and make friends from all over the world live comfortably and safely. We look forward to more friends coming here to experience the great value for money and affordable prices. Great value experience.
Anonymous User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
10 review
1.0/5
Posted on Feb 15, 2024
Dirty , Smelly, No tissue paper and enough towels, dim and dark light , less staff. Pathetic surrounding. Not recommended for families.
Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. Based on your feedback, we will make corrections in time and strengthen service details. We hope you can give us a chance and hope you can have a good check-in experience next time. .
Narkie
Superior Double Room
Stayed in Jul 2023
Solo travelers
35 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The rooms are well maintained even though the building is old . Great attitude and attention from staff. They are always available and have good customer service.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Best budget place if you want a place to stay for short while. 4/5 and stuff members are nice. Highly recommend
Response from Property: Thank you for your choice and recognition, Xiaoyi will always wait for you, there are a thousand kinds of waiting in the world, the best one is called the future, I am willing to meet you in ibis, Xiaoyi hope and you meet the day there is no wind and rain, only sunny, our encounter is worth waiting for.
Nikhen
Superior Double Room
Stayed in Dec 2023
Booked for others
8 review
4.7/5
Amazing
Posted on Dec 9, 2023
Great place with clean environment and great staff. Definitely would visit again when in Wuhan
Response from Property: Thank you for your choice and recognition, Xiaoyi will always wait for you, there are a thousand kinds of waiting in the world, the best one is called the future, I am willing to meet you in ibis, Xiaoyi hope and you meet the day there is no wind and rain, only sunny, our encounter is worth waiting for.
Guest User
Superior Double Room
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Although the building is old the hotel is clean throughout and the room is comfortable. Very warm and helpful staff. Buffet breakfast is basic Chinese but delicious. Value for money.
Response from Property: Thank you for your choice and recognition, Xiaoyi will always wait for you, there are a thousand kinds of waiting in the world, the best one is called the future, I am willing to meet you in ibis, Xiaoyi hope and you meet the day there is no wind and rain, only sunny, our encounter is worth waiting for.
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2023
Couples
10 review
4.2/5
Very Good
Posted on Nov 11, 2023
Good hospitality of staffs at reception and restaurant.good bf .a bit far from high speed train station.
Response from Property: Ten miles of peach blossom but also a compliment from you, thank you for your support and companionship, Xiaoyi waiting to meet you again, I wish you a happy life!
Dami
Superior Double Room
Stayed in Feb 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 10, 2023
Easy to find on the map and very close to basically everything... Very friendly receptionist also 😊😊
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Double Room
Stayed in Jul 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Jul 25, 2023
Had a great stay at this hotel. The front desk staff spoke English and was extremely helpful and also friendly. I was also given the opportunity to do a late check out. The hotel is also located closely to malls and food places. Would definitely stay here again.
Response from Property: Thank you for your encouragement to our service staff, we are very happy to get your praise, we will continue to work hard to do our work, looking forward to your next arrival, wish you and your family good health, all the best!
Guest User
Superior Double Room
Stayed in Jul 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 31, 2023
Staffs are very helpful.. Thanks to Tina and Andrea who worked at Ibis wuhan tongjii
Response from Property: Thank you for your encouragement to our service staff, we are very happy to get your praise, we will continue to work hard to do our work, looking forward to your next arrival, wish you and your family good health, all the best!