Hampton by Hilton Wuhan East Lake Optics Valley Reviews
Hampton by Hilton Wuhan East Lake Optics Valley
Tianlong Investment Building, No.9 Guanshan 2nd Road, Donghu New Technology Development Zone, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
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Hampton by Hilton Wuhan East Lake Optics Valley Guest Reviews
4.8/5
Excellent
4942 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4942)
Positive reviews(4898)
Reviews with photos/video(342)
Friendly front desk staff(829)
Delicious breakfast(793)
Easy to get around(572)
Close to metro(360)
Luxurious(74)
Perfect for business trips(68)
Delicious buffet(50)
Awesome gym(37)
Negative reviews(44)
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Solo travelers
1 review
Amazing
Posted on Oct 23, 2024
very close to subway,frendly staff, had a very good experience, will come again
Nitin
Cozy Double Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 13, 2023
Aimee was superhelpful. I don't speak Chinese but she made sure that our stay was super comfortable. She is an asset to the company.
Response from Property: Hampton by Hilton HUST has always recognized us as a customer, and the Petrov toiletries in the room are Huanxiaopeng's choice for high standards. Looking forward to your return. ——Attentive happy friends
Vladimir Kharlamov
Cozy Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 18, 2024
Great rooms, excelent breakfast, perfect service
Response from Property: Dear guest, I'm really happy to see you give such a high evaluation. Huan Xiaopeng and friends will definitely work harder to bring you a better experience for your next stay. ——Looking forward to your frequent friends.
Paulo
Superior Room (2 beds)
Stayed in Apr 2024
Other
1 review
Posted on Apr 28, 2024
Rooom smelled like cigarettes
Response from Property: relative. Thank you for taking the time to give us your feedback. We are deeply sorry that our failure to handle the problems you encountered in a timely manner and our lack of professionalism have brought you a bad check-in experience. We will definitely learn lessons and continue to improve our Quality of service. We once again apologize for this unpleasant check-in experience. We hope that you can give us another opportunity to serve you. Huan Xiaopeng looks forward to your next stay! ——Huan Xiaopeng who studies hard
Chew
Deluxe Double Room
Stayed in Jul 2023
Family
4 review
Very Good
Posted on Jul 28, 2023
Good Service and the breakfast is great.
However the room is a bit small
Anonymous User
Cozy Double Room
Stayed in Jan 2023
Business travelers
61 review
Outstanding
Posted on Feb 4, 2023
Stayed here for business. Service and room was good. Restaurants and shopping mall not too far away. Would stay again.
Response from Property: Thank you for giving such a high evaluation, you rest assured, huan xiaopeng will not be proud of, will continue to work hard oh! We will constantly strive to provide you with a more comfortable and secure living environment. Thank you very much for sharing such a valuable check-in experience. Welcome to stay with us next time. -- Sincerely welcome my friend.
HASAN KHALAF ABDULWAHID
Cozy Double Room
Stayed in Oct 2023
Business travelers
4 review
Outstanding
Posted on Oct 24, 2023
Thanks for May and kitty
Guest User
Cozy Double Room
Stayed in Oct 2022
Business travelers
8 review
Outstanding
Posted on Oct 4, 2022
Very satisfied with a stay, the room is very quiet, all kinds of equipment is good, the hotel staff has a good attitude, especially Alice, helped me a lot, thanks,
Cathy and zoie was friendly,too.Nice hotel！
Response from Property: Everything is what we should do and are willing to do.We are glad you are satisfied with us.Hope to see you again!——lovely Hampton.
Sankexin999
Cozy Double Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 23, 2023
服务：Cathy很nice
Djadjabinks
Deluxe Double Room
Stayed in Sep 2022
Business travelers
10 review
Outstanding
Posted on Sep 17, 2022
Thanks to all the staff, very helpful
Response from Property: We were delighted! Thanks for choosing Hampton, wish to see you again!—— Cutely Hampton!
Guest User
Cozy Double Room
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Nov 4, 2024
Convenient transportation, 5 minutes walk from the subway station, good location, small gift given at check-out, room upgrade at the hotel front desk, very good experience, laundry at the gym is very convenient, especially the front desk Xiao Wang is very enthusiastic to deliver things to the room, a very pleasant stay experience, delicious and rich breakfast, breakfast is very good, cost-effective and recommended to stay
Original TextTranslated by Google
Response from Property: It is our responsibility to take good care of you. If you find your stay comfortable and comfortable, please remember to recommend us to your friends. We look forward to seeing you again. ——Hospitable Huan Xiaopeng.
Anonymous User
Cozy Double Room
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 23, 2024
I recently went to Wuhan on a business trip and chose to stay at Hampton by Hilton Wuhan East Lake Optics Valley. The location of the hotel is very good, close to East Lake, convenient for subway, pleasant surrounding environment, when checking in, the front desk staff was warm and thoughtful, and very efficient. York is very reliable and was very enthusiastic to help mail the leftover items when checking out, the service is great!
Original TextTranslated by Google
Guest User
Cozy Double Room
Stayed in Oct 2024
Couples
1 review
Posted on Oct 20, 2024
Service: OK
Room: As soon as you enter, you can smell the smell of smoke and dampness, which is unpleasant. What I don’t like most is that the window in the room is very small, and the steel grid outside the window is full of dust, which is very dark.
Breakfast: Very average, the Wuhan-style bean curd is oily and hard, and the hot dry noodles are not authentic and not delicious
Original TextTranslated by Google
Response from Property: Huan Xiaopeng is very sad, wuwu, I'm really sorry that I couldn't give you a comfortable stay. Every one of our staff is very enthusiastic, and the friends of Huan Xiaopeng are all thinking about the guests and will provide you with humanized services. Huan Xiaopeng looks forward to accompanying you on every trip and looking forward to your next stay. ——I’m very sorry, Huan Xiaopeng.
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
7 review
Outstanding
Posted on Oct 14, 2024
The hotel was booked to watch the Wuhan Open. The environment is very good, the room is very comfortable, the breakfast is delicious, and the transportation is very convenient. It is the first choice for travel and it is a very good experience.
Original TextTranslated by Google
Response from Property: Yes, Huan Xiaopeng's home is convenient for traveling and has a good location. It is a touch of tranquility in the hustle and bustle of the city. Moreover, behind Huan Xiaopeng's home is the East Lake Greenway and Forest Park. It is like being in a natural oxygen bar. Huan Xiaopeng sincerely invites you to experience it again. ——Enthusiasm Huan Xiaopeng.
Shechumaomao🐱
Superior Room (2 beds)
Stayed in Oct 2024
Couples
6 review
Outstanding
Posted on Oct 14, 2024
I booked this hotel for an exam. It's one subway stop away from Huazhong University of Science and Technology.
Xiao Deng at the front desk was very enthusiastic and handled the matter quickly. The hotel is pretty good overall. Although it is close to the elevated road, it is also very quiet. Breakfast has simple hot dry noodles, haha.
Original TextTranslated by Google
Response from Property: Wow, thank you for choosing Hampton by Hilton Wuhan East Lake Optics Valley. We are very happy to spend a wonderful time with you. Thank you for your recognition and support of us. Come back next time. ——Huan Xiaopeng is working hard here and waiting for you to come back.