Shangri-La Hotel Wuhan Reviews

Response from Property: Dear Guest, Thank you for your interest in Shangri-La Wuhan. Shangri-La Wuhan offers 3 distinctive dining experiences. The Shang Palace Chinese Restaurant on the second floor of the hotel provides high quality private dining services, making it an excellent venue for business banquets and gatherings of close friends. On the first floor of the hotel, Café Wu Western Restaurant offers a variety of open stalls with different flavors and specialties for breakfast, which brings guests an energetic and healthy breakfast experience. The Lobby Lounge is located in the lobby of the hotel, with a floor-to-ceiling glass room, providing you with an elegant environment for afternoon tea. Thank you for taking the time to share your stay with us, it is our honor to serve you, and we sincerely look forward to welcoming you again in the near future, wish you a happy life!

Response from Property: Dear Guest,Thank you for staying at Shangri-La Wuhan, your satisfaction is our greatest goal. We are honored that you had a pleasant stay here, and we sincerely thank you for your support and love for the hotel, and look forward to meeting you next time, wishing you a happy life!

Response from Property: 【3,000㎡ Fitness Center with full equipment】Dear guests, thank you for your full score review. Shangri-La Wuhan is strategically located adjacent to the shopping mall of The MIXC, converging three subway lines, with abundant business and living resources for easy travel. Located on the fourth floor of the hotel, the Fitness Spa Center consists of a high-end fitness area, an indoor heated swimming pool, a spa and a yoga rooftop garden, creating an urban high-end sports space for you to enjoy one-stop fitness and spa services. Your recognition is our greatest encouragement, we will continue to work hard, and look forward to your visit again will have a better feeling, I wish you a happy life!

Response from Property: Dear guests,Thank you for your full review. Shangri-La Wuhan is located in the core of Hankou, adjacent to the shopping mall of The MIXC, with a wealth of business and living resources, located in the center of the entire subway network, about 1 minute away from the Hongkong Road subway station, where three subway lines intersect, the hotel Gaoxiong Road side of the convergence of a number of specialty cafes, the surrounding area of about 3 kilometers within the gathering of the Wuguang Shopping Mall, K11,such as fashionable business district, convenient access. Your recognition is our forward momentum, we will continue to maintain enthusiasm, looking forward to your re-visit will have a better feeling, wish you a happy life!

Response from Property: Dear Guest, thank you very much for choosing Shangri-La Wuhan, we are very pleased to see your praise for the hotel services, your affirmation is our driving force to move forward, we will continue to work hard to provide guests with better service, we sincerely look forward to your visit again, I wish you a happy life!

Response from Property: Dear Guest, Thank you very much for taking the time to share your stay with us. Shangri-La Wuhan is the first international five-star hotel in Wuhan. In addition to maintaining the original Shangri-La style, we continue to update our facilities and equipment with the times, from intelligent underground parking to Bluetooth chargers and contact-free sanitizers, we have paid attention to all the details that can bring a great experience to our guests, and have completed the upgrading of our 3,000 sq ft high-end fitness spa. Each hotel room is equipped with a closet, washbasin, separate toilet, bathtub and separate bathroom and other thoughtful designs, and the executive rooms are equipped with L'Occitane toiletries, so that you can enjoy SPA-level luxury and pampering. We will strengthen the maintenance and updating of hotel facilities and equipment to create a more comfortable and safe accommodation for our guests. The hotel attaches great importance to your dining feedback and has conveyed the situation to the catering department to follow up, at the same time, we will continue to adjust the buffet food according to the customer's tastes and seasonal changes, so that every guest has a good dining experience. The hotel is adjacent to MixC shopping Mall, located in the center of the city's subway network, out of the door that is the Hong Kong Road subway station, Exit A, Wuchang, Hankou, Hanyang can be reached directly. Sincerely look forward to your re-visit can bring you a better feeling, wish you a happy life!

Response from Property: Dear guests, thank you very much for choosing Shangri-La Wuhan, we are very pleased to see your praise for the hotel services, your affirmation is our driving force to move forward, we will continue to work hard to provide guests with better service, we sincerely look forward to your visit again, I wish you a happy life!

Response from Property: 【Hankou Centre Location】Dear Guest! Thank you for your full review. Shangri-La Wuhan is located next to the beautiful Baodao Park, with convenient traffic and pleasant environment, converging three metro lines, close proximity to the shopping mall of The MIXC,which is an excellent choice for your business trips and excursions. Your recognition is our forward momentum, we will continue to maintain enthusiasm, looking forward to your return visit will have a better feeling, I wish you a happy life!

Response from Property: Dear guests, thank you very much for your stay and appreciation!We are glad that you are very satisfied with your stay and highly approve of the hotel environment, your satisfaction is our motivation to move forward, we will continue to strive to provide guests with a warm and comfortable accommodation environment, look forward to your return, wish you a happy life!

Response from Property: Dear guests, we regret that this trip did not meet your expectations. Shangri-La Wuhan is the first international five-star hotel in Wuhan, after 23 years of precipitation, in addition to maintaining the original Shangri-La style, we continue to update facilities and equipment with the times, from intelligent underground parking to Bluetooth chargers, no-touch disinfectant hand soap, we pay attention to all the details that can bring customers a good experience, and in 2019 completed the 3,000 square foot high-end health spa We value your feedback. We value your feedback, and we will continue to improve ourselves to make every guest's stay a better experience with better hardware and facilities. We sincerely hope you will stay at our hotel again and look forward to a different experience when you visit us again.

Response from Property: Dear Guest, We are glad that you have chosen to stay at Shangri-La Wuhan. The hotel is centrally located in Hankou, adjacent to Mixc shopping mall and just a 1-minute walk from Hong Kong Road Station of Metro Line 3/6/7, making it convenient for guests to travel. Located on the fourth floor of the hotel, the Fitness Spa consists of a high-end fitness area, indoor heated swimming pool, spa and yoga rooftop garden, creating an urban high-end sports space for you to enjoy one-stop fitness and spa services. Your recognition is the greatest encouragement to us, we will continue to work hard and look forward to your return visit will have a better feeling, wish you a happy life!

Response from Property: Dear Guest, Thank you for choosing Shangri-La Wuhan. We apologize for the inconvenience you have experienced during your stay with us. We apologize for the inconvenience. Hygiene is always our top concern, as is safety. We will send your feedback to the head of the housekeeping department, and we will be more stringent about the cleaning and inspection process in the future. We sincerely hope to have the opportunity to serve you again in the near future and create a good and beautiful experience for you to make up for the shortcomings of this experience. Thank you again for sharing your experience with us, and we look forward to your next visit.

Response from Property: Dear Guest, We are glad that you had a good time at the hotel. Shangri-La Hotel, Wuhan is located in the commercial and financial district of Hankou, with convenient transportation and complete facilities, making it an excellent choice for your business and leisure travels. Each room is equipped with a closet, washbasin, separate toilet, bathtub and separate bathroom, and the executive rooms are equipped with L'Occitane toiletries, so you can enjoy the luxury of SPA-level pampering. Your recognition is our greatest encouragement, we will continue to work hard to make every guest have a wonderful stay, wish you a happy life!