Optics Valley Kingdom Plaza

Optics Valley Kingdom Plaza Reviews

Optics Valley Kingdom Plaza

1 Wujiawan, Hongshan, Hongshan District, Wuhan, Hubei, 430074, ChinaView Hotel Details
Optics Valley Kingdom Plaza
Optics Valley Kingdom PlazaOptics Valley Kingdom PlazaOptics Valley Kingdom Plaza
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Optics Valley Kingdom Plaza Guest Reviews

4.8/5
Excellent
962 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(962)
Positive reviews(940)
Reviews with photos/video(122)
Delicious breakfast(98)
Friendly front desk staff(52)
Secluded lake view(27)
Great swimming pool(26)
Perfect for business trips(24)
Luxurious(13)
Convenient public transportation(12)
Negative reviews(22)
Guest User
Superior Lake-view Twin Room
Stayed in Jul 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Great location, staff very helpful, love the morning buffet, will come back again! Pic taken from my lake view room
Response from Property: Thank you for choosing us. We are very proud that you’ve had a wonderful time and that we’ve measured up to your expectations of service, comfort and value. Thank you again for your kind appreciation and looking forward to seeing you soon.
Guest User
Superior Lake-view Queen Room
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2022
Had a great experience! The staff are friendly and try their best to help you. Will definitely stay here again!
Response from Property: Thank you for choosing us. We are very proud that you’ve had a wonderful time and that we’ve measured up to your expectations of service, comfort and value. Thank you again for your kind appreciation and looking forward to seeing you soon.
Dragon1988
Superior Lake-view Twin Room
Stayed in Dec 2023
Solo travelers
163 review
5.0/5
Outstanding
Posted on Jan 26, 2024
excellent hotel
Akhil Garg
Superior Lake-view Twin Room
Stayed in Dec 2023
Couples
75 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Good Hotel
Response from Property: Thank you for choosing us. We are very proud that you’ve had a wonderful time and that we’ve measured up to your expectations of service, comfort and value. Thank you again for your kind appreciation and looking forward to seeing you soon.
Guest User
Superior Lake-view Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
It is a five-star hotel with high cost performance near Optics Valley. The transportation is very convenient. Turn right when you go out and there is Zhongshang World. Optics Valley Pedestrian Street is nearby. The hotel is very cost-effective and the view is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation! Wuhan Optics Valley Kingdom Hotel faces the beautiful East Lake and is backed by the charming Desheng Mountain. It has spacious ground and underground parking lots, which are convenient for parking. Guest rooms, catering, leisure, entertainment and other facilities are all available. Thank you for your stay. We will look forward to your next visit with the warmest smile and high-quality service!
Guest User
Superior Lake-view Twin Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel was able to provide good service during the peak period of May Day travel. There was ice lemon water at the check-in area in the lobby, which was very considerate. The room was also very satisfactory with complete facilities and comfortable bedding.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high recognition! Wuhan Optics Valley Kingdom Hotel has always been adhering to the service concept of "serving wholeheartedly and showing sincerity in details" to provide warm and thoughtful services to every guest. I hope you can always enjoy the hotel's meticulous care during your stay. I sincerely look forward to your next patronage!
Guest User
Superior Lake-view Twin Room
Stayed in May 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on May 3, 2024
The warm service and clean and tidy room make people feel more happy when traveling. The butler service is a plus and it is very convenient during the stay
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Response from Property: Dear guests, hello! Thank you for your love and recognition of us. We strive to make you leave a good memory of your stay in our hotel. We are honored to receive your praise, which also gives us the motivation to move forward. We hope to have the opportunity to serve you again!
FeihuoFAG
Superior Lake-view Twin Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The overall stay was very satisfactory, the room was cleaned very well. The service was also very warm and proactive, the surrounding area was also very lively with a business district and pedestrian street, the transportation was convenient and it was easy to take a taxi, recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high recognition! Wuhan Optics Valley Kingdom Hotel has always been adhering to the service concept of "serving wholeheartedly and showing sincerity in details" to provide warm and thoughtful services to every guest. I hope you can always enjoy the hotel's meticulous care during your stay. I sincerely look forward to your next patronage!
Guest User
Superior Lake-view Queen Room
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 13, 2024
During the cherry blossom season in Wuhan, I wanted to go to the East Lake of Wuhan University. This hotel is very close to everything. There are taxis, subways and buses at the door, so it is very convenient to travel. The room was cleaned spotlessly. When I checked out, I dropped a charger in the room. Fortunately, I contacted the housekeeper directly by phone to help me store it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise! Wuhan Optics Valley Kingdom Hotel faces the beautiful East Lake and is backed by the charming Desheng Mountain. It has all the subways and buses, and the transportation is very convenient. While providing you with warm and comfortable accommodation conditions, the hotel can also meet your dining, leisure, entertainment and other needs. We will look forward to your next visit with the warmest smile and high-quality service!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
10 review
1.0/5
Posted on Mar 22, 2024
Hygiene: The carpets in five-star hotels are so black Facilities: The glass in the second picture can't be closed Environment: The mineral water in the third picture is this kind of water in five-star hotels This kind of equipment is basically ten years old and pitifully old. It is worse than the water in the 50-yuan express hotel on the roadside Service: basically zero service. I took the elevator with their staff. I stood in front and he was downstairs on the third floor. At that time, I let him get off the elevator. A normal person would say thank you, but he actually glanced at me and walked away directly. When he was in the elevator, his voice was super loud and he was chatting with others there This five-star hotel must be related to the Tourism Bureau, otherwise this service and this equipment Beijing, Shanghai, Guangzhou and Shenzhen - I have never encountered such a hotel or a five-star hotel. And most of the reviews on Ctrip are fake. I took a closer look. Don't come to this one to book. It's a scam!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for not being able to provide you with a perfect stay experience. According to your feedback, the hotel has conducted strict reviews and responded one by one. Carpet: After verification, the carpet has relatively long plush, which will give a visual illusion of dark color under low light conditions; Windows: They can be opened and closed normally with correct operation; Mineral water: The mineral water purchased by the hotel is safe drinking water that meets the standards, and the hotel is gradually replacing it with better quality mineral water. I hope you can continue to pay attention to us and look forward to your visit again!
Guest User
Deluxe Lake-view Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The hotel is located on Luoyu Road, Optics Valley Roundabout, with convenient transportation and a bustling surrounding. There is a dedicated butler to connect with before check-in, and you can communicate directly on WeChat if you have any needs, which is very convenient and efficient. The hotel also has smart robots that can deliver takeout, which is convenient and smart.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation! Wuhan Optics Valley Kingdom Hotel faces the beautiful East Lake and is backed by the charming Desheng Mountain. It has spacious ground and underground parking lots, which are convenient for parking. Guest rooms, catering, leisure, entertainment and other facilities are all available. Thank you for your stay. We will look forward to your next visit with the warmest smile and high-quality service!
Anonymous User
Superior Lake-view Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Hotels are an important part of the travel experience. After a long time of selection, we finally chose this one, which really did not disappoint us. It feels more comfortable than returning home. 1. First of all, the service. They will call me to confirm the communication needs before checking in. Our help will be satisfied. After checking out, I forgot something and they helped me to put it away and contact me. 2. Hygiene: It fully meets the five-star standard. It can be said that it is really spotless. The glass of the shower room is wiped clean, there is no fingerprint on the cup, and there is no dust on the electric kettle. It is like new. 3. Facilities: Gym and constant temperature swimming pool are equipped, but we don’t have time to go there ourselves. It feels great to take a bath in the room. 4. Amazing place: There are robots delivering takeout. It’s really happy to have children at home, which adds a lot of joy to the trip. 5. Lake view: The lake view of the room is very good. Wuhan East Lake is world-famous. Lying in the room to see the East Lake view, watching the lake view and eating breakfast... It’s really happy. I will stay in this hotel again if I have the opportunity to come to Wuhan in the future
Original TextTranslated by Google
6/7
Response from Property: Thank you for leaving wonderful images for our hotel. Every detail you recorded shows the unique beauty of our hotel. The warm rooms, complete facilities and beautiful scenery appear in your pictures. The beauty of the images comes from your recognition and love for our hotel. We look forward to your next visit and hope that you can leave a more vivid impression next time you come.
Guest User
Superior Lake-view Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The first choice hotel for traveling to Wuhan, with convenient transportation to various scenic spots, and the bus and subway are also nearby. The hotel also has free parking, which is very good. The room is also very large and comfortable to stay in. The breakfast is rich and the snacks are very authentic!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation! Wuhan Optics Valley Kingdom Hotel faces the beautiful East Lake and is backed by the charming Desheng Mountain. While providing you with a warm and comfortable accommodation environment, we can also meet your dining, leisure, entertainment and other needs. We will look forward to your next visit with the warmest smile and high-quality service!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jan 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 26, 2024
This stay gave me a very good feeling. The weather was cold and the temperature difference between morning and evening was large. The hotel lobby and room were quite warm. The front desk lady also gave me a hot pack, which was very warm. The room was large, well-equipped, and the scenery outside the window was also pleasing to the eye.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high recognition! Wuhan Optics Valley Kingdom Hotel has always been adhering to the service concept of "serving wholeheartedly and showing sincerity in details" to provide warm and thoughtful services to every guest. I hope you can always enjoy the hotel's meticulous care during your stay. I sincerely look forward to your next patronage!
Guest User
Superior Lake-view Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
Facilities: Good front desk service
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise! We are glad that you are satisfied with our service. Your recognition and trust give us more confidence. We always provide you with the most considerate and warm service, aiming to create the best stay experience for you. We will continue to work hard and continuously improve our comprehensive quality to provide a comfortable stay environment for guests from all over the world. We look forward to seeing you again!