Unit 10, Building 9&10, Green Phase II, 4C2, Economic and Technological Development Zone, Caidian District, Wuhan, Hubei, ChinaView Hotel Details
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Vdore Hotel Wuhan Guest Reviews
4.6/5
Very Good
173 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(173)
Positive reviews(168)
Reviews with photos/video(45)
Large rooms(19)
Delicious breakfast(16)
Many amenities(13)
Friendly front desk staff(11)
Convenient parking(8)
Perfect for business trips(6)
Awesome gym(5)
Close to metro(5)
Negative reviews(5)
Rochelle Cayetano
Three-Bedroom Deluxe Suite
Stayed in Dec 2022
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2023
Staffs are very friendly, helpful, respectfull and very accomadating. Its just so sad that the swimming pool is closed.
Response from Property: Dear resident, thank you for sharing your feedback about your stay experience with us. We apologize that the swimming pool is closed temporarily for the COVID-19. We hope to be able to welcome you back to Somerset Zhuankou Wuhan or any one of our Ascott International Serviced Residences in near future.
Sugarie
One-Bedroom Deluxe Suite
Stayed in Jun 2022
Travel with friends
12 review
4.5/5
Great
Posted on Jul 10, 2022
Nice environment clean rooms amazing services.. it was a beautiful scenery
Response from Property: 尊敬的賓客,歡迎您入住武漢盛捷健龍沌口服務公寓,您的認可是我們不斷前進的動力,我們希望每一位客人都能開心而來,滿意而歸,因此我們竭盡全力將每一個細節、每一份愛心以舒適、暖心的方式呈現給每一位賓客,在這裏我們希望您能猶如回家一般輕鬆愜意。今後我們將一如既往為您提供優質服務,期待您的再次光顧,也希望盛捷能成為您在武漢下榻的首選!
Mohamed
Three-Bedroom Deluxe Suite
Stayed in Feb 2022
Family
4 review
4.5/5
Great
Posted on Feb 11, 2022
Somerset Zhuankou Wuhan hotel is a very nice place to stay with family. We stayed 2 nights in 3 bedroom apartment. The apartment is spacious, each room has a TV with 45 channels ( 5 or 6 in English). The furniture is modern and looks very new. there is a very good kitchen with an oven, stove, microwave, dishwasher, water kettle, toaster, huge fridge, and reasonable cooking utensils. There is a washing machine and dryer and stand to dry up your clothes. Technically, this apartment can accommodate 7 people in some ways.
Breakfast is nice, it has Chinese cuisine and also items for non-chinese or Asians like boiled eggs, rice, coffee, tea, milk, juices, yogurt, fruits, vegetables, bread, butter, jam, cookies, some hot plates. So breakfast is more than ok.
It has a nice swimming pool and a small pool for kids. Suna is also there (opened only on Friday, Saturday, and Sunday from 6 pm). there are kids playing ground, ping pong table, and a world-class gem.
The location is not very far from Wanda plaza ( 12 RMB by didi- 3 km away) and also another Eaon mall that is a bit far. There is a grocery shop just beside the hotel where you can get very nice bakery stuff, anything you want fruits, vegs, drinks, meat, chicken and also they do have food court to eat on sot from a menu. This grocery shop has fantastic seafood and huge crab, lobster..etc you name it.
The front desk is standard style so you will get answers if you ask questions. Although they are straight forward and locally trained they are kind or lack somerset and ascot hospitality that I got in different locations like Jakarta for example where they are very helpful, warm, hospitable and smile and pleasant all the time. Saying so doesn't mean that your stay will be by all means less enjoyable as you will get all your concerns answered. It is just you need to tell them and they will reply.
Housekeeping and kitchen are very warm and nice ladies and they are down to earth, hospitable, and always ready to help just bring your google translate and there are no problems at all.
Response from Property: Dear guest, welcome you to stay in Somerset Zhuankou Wuhan, your recognition is our motivation, we hope that every guest can be happy and satisfied, so we will try our best to every detail, every love in the form of a comfortable, warm heart to every guests, here we would like you to like home easily. In the future, we will continue to provide you with quality service, looking forward to your visit again, also hope that Somerset can become your first choice to stay in Wuhan!
Lalevy
One-Bedroom Deluxe Suite
Stayed in Jul 2021
Couples
7 review
5.0/5
Outstanding
Posted on Jan 2, 2022
Great for a weekend stay. The room is well laid out and very comfortable. I enjoyed having the cooking facilities to make a quick meal.
Response from Property: Dear guest, welcome you to stay in Somerset Zhuankou Wuhan, your recognition is our motivation, we hope that every guest can be happy and satisfied, so we will try our best to every detail, every love in the form of a comfortable, warm heart to every guests, here we would like you to like home easily. In the future, we will continue to provide you with quality service, looking forward to your visit again, also hope that Somerset can become your first choice to stay in Wuhan!
Guest User
Two-Bedroom Deluxe Suite
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Affordable and comfortable hotel, the room is warm and homely. The service staff is friendly and enthusiastic to answer guests' questions. The hotel breakfast has many categories and tastes very good. The gym is also a good choice on rainy days. There are many special snacks and attractions around, which is very suitable for travelers. This is an ideal place to stay and will definitely leave you with good memories.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,歡迎您入住武漢維多瑞酒店,您的認可是我們不斷前進的動力,我們希望每一位客人都能開心而來,滿意而歸,因此我們竭盡全力將每一個細節、每一份愛心以舒適、暖心的方式呈現給每一位賓客,在這裏我們希望您能猶如回家一般輕鬆愜意。今後我們將一如既往為您提供優質服務,期待您的再次光顧,也希望維多瑞能成為您在武漢下榻的首選!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The front desk lady provided great service. The room facilities are complete and feel like home. There is also a kitchen for cooking. It is suitable for business travelers and is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Wuhan Victoria Hotel. Your recognition is our driving force for continuous progress. We hope that every guest can come happily and leave satisfied. Therefore, we try our best to present every detail and every love to every guest in a comfortable and warm way. Here we hope that you can feel as relaxed and comfortable as at home. In the future, we will continue to provide you with quality services as always, and look forward to your patronage again. We also hope that Somerset can become your first choice for staying in Wuhan!
aitist
Superior Queen Room
Stayed in Mar 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Mar 31, 2024
I will continue to stay here next time I come to Wuhan
fully equipped
Hygiene: clean and tidy
Environment: Hema Fresh Food is right next door, which is very convenient for shopping.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, welcome to Somerset Jianlong Zhuankou Wuhan. Your recognition is the driving force for us to keep moving forward. We hope that every guest can come happy and leave satisfied, so we do our best to treat every guest Details and every love are presented to every guest in a comfortable and heart-warming way. Here we hope that you can feel as relaxed and comfortable as if you were at home. In the future, we will continue to provide you with high-quality services and look forward to your visit again. We also hope that Somerset will become your first choice when staying in Wuhan!
Yiyiyue
Superior Queen Room
Stayed in Mar 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Mar 29, 2024
I came here on a business trip with my husband and children. The hotel environment is very good, the front desk service is particularly good. Because the room was full due to the exhibition, they took the initiative to upgrade to a suite. The hotel breakfast does not have many varieties, but it is delicious, the fruit is very fresh, and my husband and children especially like the swimming pool and billiard room.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Somerset Jianlong Zhuankou Wuhan. Your recognition is the driving force for our continuous progress. We hope that every guest can come happily and leave satisfied. Therefore, we try our best to present every detail and every love to every guest in a comfortable and warm way. Here we hope that you can feel relaxed and comfortable as if you were at home. In the future, we will continue to provide you with quality services as always, and look forward to your patronage again. We also hope that Somerset can become your first choice for staying in Wuhan!
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The layout is very beautiful, the room is very clean, you can cook, and there is Hema Fresh right next to it. It's very comfortable to stay when traveling!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your valuable review. We are very happy to know that you have spent a happy time with us. Thank you for your satisfaction with the service and hygiene of the hotel. Somerset Jianlong Zhuankou Wuhan is committed to creating a high-quality service and accommodation experience for guests. Your affirmation and support are our driving force for continuous progress. Thank you again for visiting Somerset Jianlong Zhuankou Wuhan. Somerset Jianlong Zhuankou Wuhan wishes you a happy new year and good luck in the Year of the Dragon!
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The overall environment is good
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Somerset Jianlong Zhuankou Wuhan. Your recognition is the driving force for our continuous progress. We hope that every guest can come happily and leave satisfied. Therefore, we try our best to present every detail and every love to every guest in a comfortable and warm way. Here we hope that you can feel relaxed and comfortable as if you were at home. In the future, we will continue to provide you with quality services as always, and look forward to your patronage again. We also hope that Somerset can become your first choice for staying in Wuhan!
Guest User
Two-Bedroom Deluxe Suite
Stayed in May 2024
Family
20 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is large and clean. The front desk service is very good. They sent me a breakfast. Thumbs up! There is a Hema supermarket downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Wuhan Victoria Hotel. Your recognition is the driving force for our continuous progress. We hope that every guest can come happily and leave satisfied. Therefore, we try our best to present every detail and every love to every guest in a comfortable and warm way. Here we hope that you can feel as relaxed and comfortable as at home. In the future, we will continue to provide you with quality services as always, and look forward to your patronage again. We also hope that Victoria can become your first choice for staying in Wuhan!
Guest User
Two-Bedroom Deluxe Suite
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Overall, the service is really good. This is the second time I've stayed here. The surrounding facilities are pretty good, and it's convenient to eat and go shopping! Problems can be solved in a timely manner. The service awareness from managers to employees is very good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your valuable comments. We are very happy to know that you have had a pleasant stay with us again and gave a high evaluation of the hotel's service. Somerset Jianlong Zhuankou Wuhan is committed to creating a high-quality service and accommodation experience for guests. Your affirmation and support are the driving force for our continuous progress. On behalf of all the hotel staff, I would like to welcome you back next time and wish you a happy family, good health, a happy life, and everything goes well!
olivesh
Two-Bedroom Deluxe Suite
Stayed in Oct 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 6, 2023
During the National Day, the prices are very good, the transportation is convenient, and there is a Hema downstairs.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your valuable review. We are very happy to know that you had a pleasant stay with us and were satisfied with the service and hygiene of the hotel. Somerset Jianlong Zhuankou Wuhan is committed to creating a high-quality service and accommodation experience for guests. Your affirmation and support are our driving force for continuous progress. On behalf of all the hotel staff, I would like to welcome you back next time and wish you a happy family and a happy life!
Guest User
Two-Bedroom Deluxe Suite
Stayed in Oct 2023
Family
30 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Very satisfied, full marks in all aspects. Great value for money. Very convenient for travel. Wanda is not too far away, mainly because it is very convenient to drive on the elevated road. The room is large and very boutique. First-class service, leisurely breakfast, drive to one or two attractions, perfect.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy to spend a wonderful time with you. Thank you for your recognition and support. A wonderful encounter made us become friends. We have made unlimited preparations for our friends in a limited time. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service and make you feel that the money is worth it. All the staff of Somerset Jianlong Zhuankou Serviced Apartment Wuhan sincerely look forward to your visit again.
Qinglangxiaofei
Superior Queen Room
Stayed in Oct 2023
Business travelers
97 review
4.2/5
Very Good
Posted on Oct 2, 2023
The room bathroom has a serious odor, and the breakfast of Ascott's hotel really needs to be improved. Compared with other hotel groups, it really needs to be improved. The room size is okay!
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you very much for staying at Somerset Zhuankou Wuhan. At the same time, we are sorry that our breakfast does not suit your taste. The hotel's buffet breakfast includes Chinese and Western food, from milk, coffee, juice to yogurt, from steamed buns, corn, sweet potatoes, beef noodles, hot dry noodles, millet porridge to bread, salad, fruit, etc. We have reported the bad experience of breakfast to the hotel management and ordered the restaurant to adjust the dishes. The hotel will continue to upgrade the types and tastes of breakfast. I hope you can come again. We will definitely bring you a different breakfast experience. I wish you a happy family and a sweet life.