No.101 Dongfeng Avenue, Caidian District, Wuhan, Hubei, ChinaView Hotel Details
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Crowne Plaza Wuhan Guest Reviews
4.8/5
Excellent
1493 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1493)
Positive reviews(1468)
Reviews with photos/video(265)
Friendly front desk staff(119)
Near shopping area(119)
Convenient for shopping(97)
Delicious breakfast(92)
Delicious buffet(15)
Luxurious(12)
Tasty restaurant(11)
Secluded lake view(9)
Negative reviews(25)
Tumpa
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 28, 2024
Here is a 100-word hotel review:
The Crown Plaza Hotel was an absolute delight. From the moment I stepped through the grand, ornate entryway, I was struck by the elegant, timeless decor and impeccable service. My room was spacious and luxurious, with plush bedding, a marble bathroom, and breathtaking views of the city skyline. The on-site restaurant served exceptional cuisine made with fresh, locally-sourced ingredients. I particularly enjoyed the attentive but unobtrusive staff, who catered to my every need. The hotel's central location also made it easy to explore the surrounding neighborhood's charming shops and landmarks.
Response from Property: Dear Guest, Thank you very much for your meticulous praise. Our hotel is located in the core area of Wuhan Economic and Technological Development Zone, surrounded by complete commercial facilities. It is 39 kilometers away from Wuhan Tianhe International Airport. You can reach the hotel directly from Wuhan Metro Line 3, Sports Center Station. The transportation is very convenient. The hotel has 263 modern guest rooms designed by the Crowne Plaza brand's "Modern Business Travel" style, which are flexible and caring, and allow you to control whether to relax or focus efficiently. As a Crowne Plaza brand, we pay special attention to the guest's sleep quality. In terms of bedding, we use soft and hard pillows that meet global standards. In terms of mattresses, we also use internationally branded and certified mattresses. The design of the mattress is conducive to spinal health, providing guests with high-quality sleep. The hotel breakfast not only prepares American and Chinese breakfasts, but also has Wuhan's local specialties such as hot dry noodles and doupi. Thank you again for your love for Wuhan Baohe Crowne Plaza Hotel. We look forward to your next stay!Best regards,Eric ZhengGeneral Manager
XelaNahc
Superior Queen Room
Stayed in Sep 2023
Business travelers
61 review
4.7/5
Amazing
Posted on Nov 9, 2023
Comfortable stay, close to the wunhan Football stadium with lots of shops and restaurants very close by
Response from Property: Dear guest: Hello! As IHG's premium hotel brand, we are honored to have the opportunity to help you on this trip. Thank you for your detailed feedback and recognition, and thank you for your continued support for IHG! At intercontinental Hotels & Resorts, we believe that round-the-world travel is always glamorous. Sincerely look forward to your visit again, let us become your first choice in Wuhan, we look forward to your visit again! - Hotel General Manager
Amin Jaradat
Superior 2-bed Room
Stayed in Oct 2023
Couples
69 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Lovelyv, thanks a lot guys for great hospitality , thanks again
Response from Property: Dear guest: Hello! As IHG's premium hotel brand, we are honored to have the opportunity to help you on this trip. It is a great honor to receive your high evaluation and recognition of the hotel, and Crowne Plaza Wuhan is committed to providing sincere hospitality to every guest. We sincerely look forward to your visit again and hope that you can experience more intimate service we provide for you in the future! - Hotel General Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on May 27, 2024
Nice place to be
Response from Property: Dear Guest, Thank you very much for choosing to stay at Wuhan Baohe Crowne Plaza Hotel! We are delighted that you are satisfied with our service. Our hotel is located in the core area of Wuhan Economic and Technological Development Zone, surrounded by complete commercial facilities and adjacent to the Sports Center Station of Metro Line 3. The hotel boasts 263 modern guest rooms designed by the Crowne Plaza brand's "Modern Business Travel" style, which are flexible and caring, allowing you to choose whether to relax or focus efficiently. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at (86)27 8481 8888 .Best regards,Eric ZhengGeneral Manager
Guest User
Superior Queen Room
Stayed in Jun 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The breakfast is so great.
Response from Property: Dear guest, Thank you for visiting Crowne Plaza Wuhan Development Zone and taking time out of your busy schedule to give us your sincere feedback. We are very pleased to see that you were satisfied with our breakfast and had a satisfactory stay at the hotel. We blend Wuhan with cultural practices from around the world to offer our guests a luxurious global travel experience. The restaurants of the hotel provide you with food from all over the world, we look forward to your next visit and taste, I wish you a happy life! - General Manager
AlejandroJPeñaGomez
Superior 2-bed Room
Stayed in Sep 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Good place to stay
Response from Property: Dear guest: As IHG's premium hotel brand, we are honored to have the opportunity to help you on this trip. It is a great honor to receive your high evaluation and recognition of the hotel, and Crowne Plaza Wuhan is committed to providing sincere hospitality to every guest. We sincerely look forward to your visit again and hope that you can experience more intimate service we provide for you in the future! - Hotel General Manager
Zenyangdenvhaidoumei
Superior Lake-view Queen Room
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The room is large and quiet, the temperature is suitable, the facilities are complete, and the view of Beitaizi Lake is beautiful;
The housekeeper (Miko Huang Xiaohui) is considerate and provides free red wine when checking in on the birthday🍷Good review
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對酒店的肯定和讚譽。武漢保和皇冠假日酒店坐落於“車谷”腹地,距離體育中心、經開萬達廣場、武漢體育公園、太子湖僅數步之遙,景色怡人,地理位置優越,交通便利。客房內,我們還有為熱愛户外運動的客人特別繪製的慢跑地圖,周邊特色景點在地圖上一目瞭然,觀光旅遊訊息一手掌握。非常高興您對Miko黃曉慧的服務表示滿意,期待您的持續關注,我們真誠歡迎您再次光臨!鄭程—酒店總經理
Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Butler Cheng Jian's service is very good. It was my first time to see Zhang Yuan's concert in Wuhan. He had called to make arrangements the day before and sent the concert merchandise to my room. The room was also upgraded to a twin room, which was very good. Experience! The hotel is very close to the stadium, just over 10 minutes' walk away. I was pressed for time, so I only took photos of the lobby.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!歡迎下榻武漢保和皇冠假日酒店,非常感謝您抽出寶貴時間,在此分享您的入住體驗!在演唱會期間,我們秉承著服務周到的理念,將會細心準備演唱會應援小物,十分高興得知您對我們的準備感到滿意!武漢保和皇冠假日酒店距離武漢體育中心僅需步行15分鐘,地理位置十分優越!您的肯定與支持是我們不斷前進的動力。同時,您對XXX的表揚已傳達至其本人及換部門,再次感謝您蒞臨武漢保和皇冠假日酒店。我們期待您的再次光臨!鄭程—酒店總經理
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Overall it's pretty good. The cleaning lady is also very kind. The only troublesome thing is that you have to go downstairs to pick up the takeaway😂. This time I came to watch the concert, thank you Ms. Liu Ke for preparing the support package💗
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!首先非常感謝您下榻武漢保和皇冠假日酒店,作為您此次出行的休憩地。關於您反饋的酒店不允許外賣送上樓的問題,為了您的安全及食品衞生考慮,我們會婉拒外賣配送人員進入酒店區域,進入電梯後到房間需要驗證房卡,相對的杜絕了非住店客人進入樓層之類的情況,從而更好的保護了您的安全。我們在酒店大堂區域設立外賣取餐點, 便於暫時存在餐食及賓客取餐。在演唱會期間,我們秉承着服務周到的理念,將會細心準備演唱會應援小物,十分高興得知您對我們的準備感到滿意!武漢保和皇冠假日酒店距離武漢體育中心僅需步行15分鐘,地理位置十分優越!您的肯定與支持是我們不斷前進的動力。同時,您對劉可的表揚已傳達至其本人及換部門,再次感謝您蒞臨武漢保和皇冠假日酒店。我們期待您的再次光臨!鄭程—酒店總經理
wangluwife
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Came to Wuhan to watch Zhang Yuan's concert and chose Baohe Crowne Plaza. The hotel was very considerate and prepared Zhang Yuan's peripherals for guests. The housekeeper Cheng Jian took the initiative to call me and add WeChat. When I checked in, he was afraid that I would arrive late and would not meet him, so he specially put the peripherals in the room first. I felt that the room was a bit stuffy and asked the cleaning staff to send a purifier. It was very considerate and thoughtful. The hotel is very close to Wanda and the venue. It is very convenient to eat and drink, gather fans to support and then go to the venue.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對武漢保和皇冠假日酒店的寶貴點評。我們很高興得知您與我們度過一個愉快的入住體驗,並對酒店的環境與明星演唱會應援打卡活動感到滿意。同時也非常榮幸,您對酒店的位置感到滿意,酒店距離武漢體育中心僅1000米,地理位置優越,出行十分方便。武漢保和皇冠假日酒店致力於為賓客打造優質的服務住宿體驗,您的肯定與支持是我們不斷前進的動力。您對程健的表揚已傳達至其本人及換部門,再次感謝您蒞臨武漢保和皇冠假日酒店。我們期待您的再次光臨!鄭程—酒店總經理
Wankudeaqi
Superior Lake-view Queen Room
Stayed in Oct 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Came to Wuhan to watch Zhang Yuan's concert. The hotel is very close to the venue, 15 minutes walk. It is the first choice hotel for watching concerts in Wuhan!
Next to the hotel is Wanda Plaza, which has food, drinks and entertainment. It is very lively and there are many foods at night.
The room is large, clean and sanitary, with complete facilities and a good view outside the window.
Finally, thank Xiao Cheng from the hotel for helping me send the necklace I lost back to me.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對武漢保和皇冠假日酒店的寶貴點評。我們十分榮幸,您選擇下榻我們酒店,同時非常高興得知在演唱會期間給您帶來一個滿意的入住體驗。酒店距離體育中心僅需步行15分鐘左右,地理位置優越,出行十分便利。酒店在演唱會期間會為入住粉絲準備演唱會應援周邊。我們致力於為賓客打造優質的服務體驗,您的肯定與支持是我們不斷前進的動力。同時,您對程建的表揚已傳達至其本人及換部門,再次感謝您蒞臨武漢保和皇冠假日酒店。我們期待您的再次光臨!鄭程—酒店總經理
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The room is very satisfactory. Thank you to the hotel housekeeper Cheng Jian and the front desk Ivy for their thoughtful arrangements. The hotel contacted in advance and everything was arranged in place. It was very reassuring.
The hotel room was clean and tidy, and the facilities were in place for personal travel.
The hotel is very close to the Wuhan Sports Center. I recommend friends who are watching concerts to stay here.
A very satisfactory experience~ I will come again next time if I have the chance~
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對武漢保和皇冠假日酒店的寶貴點評以及分享酒店圖片。我們很高興得知您與我們度過一個愉快的入住體驗並對酒店的位置與服務以及環境感到滿意。武漢保和皇冠假日酒店致力於為賓客打造優質的服務住宿體驗,您的肯定與支持是我們不斷前進的動力。酒店在演唱會期間會為入住粉絲準備演唱會應援周邊。我們致力於為賓客打造優質的服務體驗,您的肯定與支持是我們不斷前進的動力。同時,您對程健和Ivy的表揚已傳達至其本人及換部門,再次感謝您蒞臨武漢保和皇冠假日酒店。我們期待您的再次光臨!鄭程—酒店總經理
szz2583
Superior Queen Room
Stayed in Oct 2024
Business travelers
79 review
5.0/5
Outstanding
Posted on Nov 23, 2024
1. It meets the standards of Crowne Plaza, the room is large, the bathroom is separated into dry and wet areas, and there are two independent wash basins. 2. The breakfast is rich, combining Chinese and Western food. 3. It is next to Wanda Mall, which is very convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!作為洲際酒店集團旗下的高端酒店品牌,我們對有機會為您的此次出行提供服務感到榮幸。酒店地理位置優越,是您在武漢出行的理想選擇;非常榮幸地收到您對酒店的高度評價和認可,武漢保和皇冠假日酒店致力於為每一位賓客提供充滿真情實意的熱情款待。位於酒店一樓的味彩全日制餐廳不但為客人準備美式、中式、歐陸式早餐,更有熱乾麪、豆皮、麪窩、炸酥餃、糯米雞等武漢本地的特色,衷心期待您的再次光臨,希望您在未來能體驗到我們為您提供的更多貼心服務! 鄭程—酒店總經理
Guest User
Deluxe Executive Double Room
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
It was my first time to come to Wuhan. I chose the hotel closest to the stadium for a concert. I booked an executive king-size room early. Two days before check-in, the housekeeper Cheng Jian took the initiative to contact and add WeChat, asking about the check-in time and requirements in advance. The arrangement was perfect. Cheng Jian was young, but he must be praised for his service! The leader must give Cheng a thumbs up when he sees it. I have stayed in Crowne Plaza in so many cities, and this is the first time I have met such a responsible and considerate housekeeper! ! I look forward to staying again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店和管家程健的肯定和讚賞!我們很高興能夠為您提供如此出色的服務體驗。您的滿意就是對我們最大的鼓勵和支持。我們會將您的表揚轉達給程健,並鼓勵他繼續保持這種高水平的服務態度。我們也期待您下次再來武漢時,能夠再次選擇我們酒店,並享受更加優質的服務和體驗。感謝您的支持和信任,祝您一切順利!鄭程—酒店總經理
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
This time I came to Wuhan to watch a concert, and booked the Crowne Plaza Hotel near the venue. It is very convenient to walk to the venue, and it is also next to Wanda Plaza, which is very convenient for eating, drinking and having fun. What I want to praise most is the hotel service, especially the housekeepers Cheng Jian and CiCi. They contacted me before check-in to understand my room needs and arranged a suitable room for me. When they learned that we were watching a concert, they also prepared peripherals and eye masks for us. It was super considerate. When I left the hotel, they sent me a message to greet and bless me. Next time I come to Wuhan, I will choose this place again. Full score recommendation!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your high evaluation of our hotel and service! We are glad that you are satisfied with our geographical location, surrounding facilities and the attentive service of housekeepers Cheng Jian and CiCi. We look forward to your next visit, and we will continue to work hard to provide you with better service! Full score recommendation is also our driving force for progress. Thank you again for your support! Zheng Cheng - Hotel General Manager