Crowne Plaza Wuhan Optics Valley Hotel Reviews
Crowne Plaza Wuhan Optics Valley Hotel
No.668 Gaoxin Avenue, Wuhan, ChinaView Hotel Details
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Crowne Plaza Wuhan Optics Valley Hotel Guest Reviews
4.8/5
Excellent
3625 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(3625)
Positive reviews(3593)
Reviews with photos/video(744)
Friendly front desk staff(366)
Delicious breakfast(232)
Well designed(110)
Perfect for business trips(101)
Close to metro(75)
Great swimming pool(53)
Delicious buffet(46)
Negative reviews(32)
Aaliya_13
Superior Double Room
Stayed in Feb 2024
Friends
27 review
Amazing
Posted on Feb 17, 2024
#Scaycation
If you plan on never leaving the hotel this one is absolutely fantastic!
The breakfast options were excellent and good variety of Asian and Western. The room was huge and the attention to detail was lovely. It had everything I needed cotton earbuds, three sets of towels, face wash , bath salt and much more. The staff was really helpful as well there were some language barrier miscommunication but they went above and beyond to clear it up. The Sauna is only for men, they have a steam room for women.
Highly recommend as a relaxing get away.
6/7
Response from Property: Dear guest,Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us.We always strive to help our guests achieve their best, whether for business or leisure life. We are also committed to creating a unique modern business travel experience for our guests.Your feedback always gives us valuable information on how to present the best stay experience and food service. And we are looking forward to seeing you in the next time.
Dragon1988
Superior Double Room
Stayed in Dec 2023
Business travelers
156 review
Outstanding
Posted on Dec 5, 2023
Excellent people. Just a suggestion, they can switch off automatic start up of TV when entering room. Sometimes continuous TV ads are bit not comfortable
Response from Property: Dear guest, Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us. We always strive to help our guests achieve their best, whether for business or leisure life. We are also committed to creating a unique modern business travel experience for our guests. Your feedback always gives us valuable information on how to present the best stay experience and service. And we are looking forward to seeing you in the next time. Wish you have a good trip! Jimson Hao General Manager Crowne Plaza Wuhan Optics Valley
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
14 review
Amazing
Posted on Jul 16, 2023
had a nice stay, clean and service is very good.
Quite i expected after all, it's Crowne Plaza :)
Response from Property: Dear guest,Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us.We always strive to help our guests achieve their best, whether for business or leisure life. We are also committed to creating a unique modern business travel experience for our guests.Your feedback always gives us valuable information on how to present the best stay experience and food service. And we are looking forward to seeing you in the next time.Wish you have a good trip!
Anonymous User
Superior Double Room
Stayed in Oct 2022
Business travelers
15 review
Outstanding
Posted on Nov 1, 2022
during pandemic situation hotel still open , wonderful room with 🛀, good workers , very delicious breakfast, even I found my favorite Nutella 😍， thank you guys, see you next time
Response from Property: Dear guest,Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us.As an international hotel of IHG, we focus on the needs of ambitious people in the new era to effectively balance work and life. With professional, efficient and flexible service concept, the hotel helps guests to have inspiration and achieve success in every business trip.Hotel 311 rooms design is full of fashionable amorous feelings, from the two groups of rooms symmetric aisle design and rack, open chest to photograph echo with multi-function desks, stand for office use glass table can meet the different needs of business travelers.Looking forward to seeing you in the next time.Wish you a good trip!Jimson HaoGeneral Manager
TIHA jeans
Superior Room (2 beds)
Stayed in Nov 2023
Friends
26 review
Outstanding
Posted on Feb 18, 2024
Very good hotel and super clean
Response from Property: Dear guest,Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us.We always strive to help our guests achieve their best, whether for business or leisure life. We are also committed to creating a unique modern business travel experience for our guests.Your feedback always gives us valuable information on how to present the best stay experience and food service. And we are looking forward to seeing you in the next time.
Anonymous User
Superior Double Room
Stayed in Dec 2022
Friends
11 review
Amazing
Posted on Jan 1, 2023
It was an amaizing experience… the staff are quite friendly…. Its very clean and smells good
Response from Property: Dear guest,Thank you for your recent stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us.As an international hotel of IHG, we focus on the needs of ambitious people in the new era to effectively balance work and life. With professional, efficient and flexible service concept, the hotel helps guests to have inspiration and achieve success in every business trip.Hotel 311 rooms design is full of fashionable amorous feelings, from the two groups of rooms symmetric aisle design and rack, open chest to photograph echo with multi-function desks, stand for office use glass table can meet the different needs of business travelers.Looking forward to seeing you in the next time.Wish you a good trip!Jimson HaoGeneral Manager
Guest User
Superior Double Room
Stayed in Aug 2022
Couples
1 review
Great
Posted on Aug 17, 2022
My stay was amazing . I love the place , the hotel was very clean , stuff were nice and the service was good . Looking forward to busy again ❤️❤️❤️
Response from Property: Dear guest,Thank you for chosing to have a stay at Crowne Plaza Wuhan Optics Valley .It's nice to see your stay experience and we are very delighted to know you enjoyed a good time in our hotel.We are always committed to providing guests with a good experience, decorating in a modern life style ,delivering 24-hour robots round-trip service, so that customers can better experience the high-tech services while comprehensively improving accommodation satisfaction. Intelligent hotel service mode is realized to bring better service experience for guests.Our staff would happy to see your comment and recognition.Last,We are looking forward to seeing you in next time.Wish you good trip!Jimson HaoGeneral Manager
Tariqbasem
Modern Business Room (2 beds)
Stayed in Aug 2023
Business travelers
6 review
Great
Posted on Aug 9, 2023
They are so kind
Response from Property: Dear guests, hello! Thank you for choosing to stay at Crowne Plaza Wuhan Optics Valley and sharing your stay experience with us. Crowne Plaza Wuhan Optics Valley is located at the intersection of Gaoxin Avenue and Optics Valley 3rd Road, adjacent to Optics Valley Biocity, with a distant view of Erfei Mountain and a close view of Erfei Lake. The hotel is close to Metro Line 11, with a direct distance of about 40 kilometers from Wuhan Tianhe International Airport and about 14 kilometers from Wuhan Railway Station. It is convenient for you to go to the surrounding Wuhan Joy City Shopping Center, Sam's Club, and Optics Valley Pedestrian Street to enjoy leisure shopping and taste special food, or you can easily visit East Lake Ecological Scenic Area, Yellow Crane Tower and other scenic spots to appreciate the charm of Jiangcheng. The hotel has superior rooms, modern rooms, deluxe rooms and various special suites. The room is equipped with imported brand Borghese toiletry set, JBL Horizon2 Bluetooth alarm clock speaker, Toshiba 55-inch smart TV, WMF electric kettle, Scishare capsule coffee machine; Deluxe rooms and above are equipped with Dyson hair dryer and cut velvet bathrobe. The hotel has always been committed to providing guests with a good experience. A comfortable stay is every traveler's expectation and the ultimate goal of hotel service. The hotel will continue to work hard to make your trip perfect. At the same time, the hotel’s Caifenglou Chinese Restaurant has launched the Yunnan Mushroom Seasonal Treasures, which are the treasures of the mountains and forests, inviting you to explore the essence of the freshest season. We look forward to your stay at Crowne Plaza Wuhan Optics Valley again! — Jimson, hotel general manager
Zanny
Superior Room
Stayed in Oct 2021
Couples
2 review
Outstanding
Posted on Oct 7, 2021
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Wuhan.
Guest User
Superior Double Room
Stayed in May 2024
Family
11 review
Outstanding
Posted on Jun 1, 2024
This is a hotel with professional and considerate service. When checking in, in addition to helping to upgrade the room facing the lake, I also found that the room was thoughtfully decorated and had small gifts when I entered the room, which was really a surprise. The room was comfortable and clean, and you could enjoy the lake view. It was cozy and comfortable. The breakfast dishes were rich, and the hot dry noodles were authentic and delicious. I must eat them every time I come here. The meals in the executive lounge are also one of the top three best I have ever seen. The hotel has a swimming pool, gym and dance studio, which is also a good place for exercise. The female manager at the front desk was kind and the service quality was excellent. I will choose this hotel again when I come to Wuhan next time.
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6/15
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
3 review
Outstanding
Posted on Jun 26, 2024
Although the hotel is in Optics Valley, the location is good. It is very close to the Optics Valley Biopark subway station on Line 11, and it only takes 5 minutes to walk there. It is also convenient to go to Wuhan Railway Station. There is Joy City 1 stop away from the hotel, and it is very convenient for dining and shopping.
I have stayed in InterContinental Hotels several times before, and the service was very good. This hotel is also very good. I called to ask about the special requirements for the floor and room the day before check-in. The check-in speed was fast, the doorman took the initiative to pick up the luggage, and upgraded the room type and sent welcome fruits. Lisa arranged the room very carefully and seriously, provided a night bed service, and thoughtfully supplemented the used room items. Overall, it is a very good service attitude, and Xiaoying and Qin Yongli are also great. I have the opportunity to choose to stay next time!
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Response from Property: Dear guests, hello! Welcome to Wuhan, the "River City", and choose to stay at Crowne Plaza Wuhan Optics Valley. Your affirmation of the hotel's overall stay experience and service is very important to us, which will always encourage us to continue to interpret the true way of hospitality. The hotel is close to Metro Line 11, about 14 kilometers from Wuhan Railway Station, and about 40 kilometers from Wuhan Tianhe International Airport. It is within walking distance of the Optics Valley International Tennis Center concert venue and the Optics Valley Skytrain Internet celebrity check-in place. It takes 15 minutes by car to reach the East Lake Ecological Scenic Area. You can easily visit the East Lake Moshan, Luoyan, Chuidi, and Tingtao Ecological Scenic Area to appreciate the charm of the river city. It is also convenient to go to Joy City Shopping Center and Sam's Club. The hotel has superior rooms, modern rooms, deluxe rooms and various special suites. The room is equipped with imported brand Borghese toiletries, JBL Horizon2 Bluetooth alarm clock speakers, Toshiba 55-inch smart TVs, WMF electric kettles, and Scishare capsule coffee machines; Deluxe rooms and above are equipped with Dyson hair dryers and cut velvet bathrobes. Enjoy your trip and taste the Southeast Asian themed buffet dinner in the all-day restaurant. The hot and spicy flavor will amaze your taste buds. We look forward to seeing you stay at Crowne Plaza Wuhan Optics Valley again! — Jimson, General Manager of the hotel
Jinlitandang
Superior Double Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 23, 2024
I booked a hotel for my parents to watch a concert. The hotel environment is beautiful and quiet. Red from the guest service center helped me arrange the room and prepared a little surprise, which made me very happy. Sun Bei is also very good and enthusiastic. RIZ is also very professional. There is free parking and it is very convenient to go out. I had a lot of fun❤️My parents kept saying that the hotel was booked very well, hahahaha, I will stay here again next time!
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Guest User
Deluxe Room
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Jun 21, 2024
Came to Wuhan on a business trip and stayed at Crowne Plaza for the first time.
The hotel is relatively new and the guest rooms are also intelligent.
Lisa and Xiaoying in the lounge provided good service and the food was rich and delicious.
Butler Jory followed up the experience throughout the whole process and provided positive service, which greatly added points to this stay.
The Chinese restaurant on the third floor tasted good and had a rich variety of dishes.
I will choose this place again when I come to Wuhan next time.
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Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
20 review
Outstanding
Posted on Jun 16, 2024
Come here often. Red arranged the room according to my preference in advance. Seven and Kate were also very enthusiastic. They were very good and kept the service level. [Strong]
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Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 8, 2024
Kate called ahead to inquire about her arrival time and preferences. When Bailee learned that she wanted to celebrate her birthday during this trip, she added WeChat to follow up on her needs one-on-one and arranged a small cake and birthday decorations in advance. I am very grateful to the two room managers, Yu Zhibin and Huang Guohua, for their thoughtful arrangements.
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