Hyatt Regency Wuhan Optics Valley

Hyatt Regency Wuhan Optics Valley Reviews

Hyatt Regency Wuhan Optics Valley

No. 1077 Luoyu Road, Hongshan District, Wuhan, Hubei, 430074, ChinaView Hotel Details
Hyatt Regency Wuhan Optics Valley
Hyatt Regency Wuhan Optics ValleyHyatt Regency Wuhan Optics ValleyHyatt Regency Wuhan Optics Valley
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1 night

Hyatt Regency Wuhan Optics Valley Guest Reviews

4.7/5
Outstanding
2533 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(2533)
Positive reviews(2482)
Reviews with photos/video(447)
Friendly front desk staff(302)
Well designed(182)
Delicious breakfast(118)
Well decorated(101)
Perfect for business trips(54)
Close to metro(48)
Great swimming pool(27)
Delicious buffet(26)
Negative reviews(51)
Johannes Jurie
Club King
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great hotel. Very good service.The room was very clean and well maintained. The restaurant has good food and the staff was very welcoming. The swimming pool and spa staff were very kind help.
Response from Property: Dear Guest,Warmest greetings from the City of Lakes.Thank you for taking your time to write us your feedback.Your generous compliments in regards to room conditions, service quality and food has been well noted and communicated with the Hotel Team. Your recognition and continuous support will always encourage us to strive for better products and services.We look forward to welcoming you back in the near future.Thank you.
Guest User
Regency Twin
Stayed in Dec 2023
Solo travelers
16 review
4.7/5
Amazing
Posted on Dec 25, 2023
Very nice and good service, located well for my visit. I did think it was odd that you need a room key to use the lobby bathroom, which was actually an issue when I met my friend for tea and he needed to use it, and then again, after I checked out, before I made the long journey to the airport.
Response from Property: Dear Guest, warmest greetings from Hyatt Regency Wuhan Optics Valley. Thank you for taking your time to write us your feedback. Your generous compliments in regards to location and service has been well noted and communicated with the hotel team. Your recognition and continuous support will always encourage us to strive for better products and services. As for lobby bathroom, it does require a key to use. Before the key policy came out, many outsiders would come in and use lobby bathroom, creating unpleasant experience for in house guests and cleaning pressure for on duty associates. Apologies for any incurred inconvenience but please always feel free to contact lobby associates for access when no key is in hand. They will be happy to assist. Looking forward to welcoming you back in the near future. Thank you.
Mr. Potaaato
Guestroom - With View (Double Bed) (Upper Floor)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Verrry good hotel, better than most hotel that I've ever been. Love from Canada.
Regency King
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Staff are all very kind and room was very comfortable.
Response from Property: Warmest greetings from the City of Lakes. Thank you for taking your time to write us your feedback. It has been a great pleasure to read your comments based on your recent stays. Your generous compliments has been well noted and communicated with my whole Team. Your recognition and continuous support will always encourage us to strive for better products and services. The hotel team look forward to welcoming you back in the near future.
Jay n gatti
Regency King
Stayed in Jun 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Pretty clean and very friendly stuff the rooms are dope and quite
Response from Property: Dear guest, Thank you for taking your time to write us your feedback.It has been a great pleasure to read your comments based on your recent stays. Your generous compliments in regards to room and staff are well received and appreciated. Your recognition and continuous support will always encourage us to strive for better products and services.The hotel team are looking forward to welcoming you back in the near future.Thank you.
Anonymous User
Regency King
Stayed in Dec 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 13, 2023
Great place great service everybody was nice blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
Response from Property: Greetings from Hyatt Regency Wuhan Optics Valley. We are grateful for your feedback. It is our pleasure to have you here and we very much look forward to welcoming you back in your next trip to Wuhan.
Alaa seven
Regency Twin
Stayed in Feb 2024
Other
10 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Best hotel, love it 😍
WangXing
Regency King
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Nice hotel!
Guest User
Guestroom - With View (2 Beds) (Upper Floor)
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 14, 2024
Great service.
Response from Property: Dear guest, warmest greetings from Hyatt Regency Wuhan Optics Valley. Thank you for sharing your recent stay with us. Your generous compliments are well received and shared with the hotel team. Your kind words will always encourage us to strive for better products and services. We look forward to hosting you again in the near future.
Guest User
Regency King
Stayed in Jul 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 29, 2023
设施:ok 卫生:OK 环境:OK 服务:OK
Miko Bayuaji
Regency Suite King
Stayed in Oct 2021
Friends
15 review
4.7/5
Amazing
Posted on Oct 13, 2021
Best service among all hotels in wuhan, good decoration, very accomodating reservation team, many staff can speak english fluently (feels like stay outside mainland china)
Response from Property: Warmly wishes and best regards from Hyatt Regency Wuhan Optics Valley! Thank you for staying at Hyatt Regency Wuhan Optics Valley. From your overall review, we are so delighted that you had a perfect stay with us. Looking forward to welcoming you back to enjoy our hospitality again and to discover more surprising delights at Hyatt Regency Wuhan Optics Valley!
David4Shanghai
Regency King
Stayed in Oct 2022
Business travelers
31 review
5.0/5
Outstanding
Posted on Oct 8, 2022
Front desk Shirly and Chris are very nice!
Response from Property: Warmest greetings from Hyatt Regency Wuhan Optics Valley.It’s been a great pleasure reading your comments in regards to your recent stay. Your generous compliments on services, especially on Shirley and Chris are greatly appreciated.  The hotel team will keep up the good morale and ensure consistent products and services are delivered for your future stays.Looking forward to hosting your soon in Wuhan.
mmmindy
Club King
Stayed in Aug 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 13, 2023
感谢Ella Jansen
Guest User
Regency King
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Great hotel!
FineChina
Regency King
Stayed in Nov 2021
Couples
1 review
5.0/5
Outstanding
Posted on Nov 17, 2021
We had a lovely stay. The staff were bubbly and helpful. The food was great, overdulged in the room service menu, the dishes were delicious. We recommend the chinese menu 😊 We also had a massage in the hotel spa, that was heavenly. We are definately going back for that 👍👍👍
Response from Property: Warmest greetings from Hyatt Regency Wuhan Optics Valley. It has been a great pleasure to read your generous compliments regarding hotel tasty dishes and hospitality. Thank you very much for recommending us to your colleagues, customers and business partners. The team and I will keep up the spirits and ensure the products and services consistency for your future stay.