Wuhan Yellow Crane Tower Atour Hotel

Wuhan Yellow Crane Tower Atour Hotel Reviews

Wuhan Yellow Crane Tower Atour Hotel

NO.482 Minzhu Road, Wuhan, ChinaView Hotel Details
Wuhan Yellow Crane Tower Atour Hotel
Wuhan Yellow Crane Tower Atour HotelWuhan Yellow Crane Tower Atour HotelWuhan Yellow Crane Tower Atour Hotel
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Wuhan Yellow Crane Tower Atour Hotel Guest Reviews

4.8/5
Excellent
1297 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1297)
Positive reviews(1277)
Reviews with photos/video(210)
Convenient location(168)
Classy environment(167)
Friendly front desk staff(149)
Delicious breakfast(145)
Close to scenic area(35)
Well decorated(33)
Well designed(32)
Nice elevator(16)
Negative reviews(20)
Shuiyijuexinglaitianhaimeiliangdezhangxiansheng
Executive Queen Room
Stayed in May 2024
Couples
23 review
5.0/5
Outstanding
Posted on May 9, 2024
The smart room experience is good. Although it is close to the railway, it doesn't feel like closing the window. The front desk is friendly
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are very happy to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home!
Shuaiqing
Executive Queen Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 8, 2024
The room has no odor, the sound insulation is OK, the room type has been upgraded, the service is very considerate, it is a good choice
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are very happy to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home!
Shahuangzhannifu
Executive Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2024
It's great, the details are in place, there are disinfectant wipes in the toilet, the shampoo and shower in the bathroom are in large bottles of good quality, the pillows and bed in the room are very comfortable, you can fall asleep as soon as you lie down, and they also thoughtfully prepared steam eye masks, and there are many teas and drinks. The children are very happy and took everything they could. I will choose next time
Original TextTranslated by Google
Response from Property: Thank you for taking your precious time to evaluate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel lobby is very design and beautiful. The hotel is very quiet, the breakfast is also great, and the service is in place!
Original TextTranslated by Google
Response from Property: Thank you for taking your precious time to evaluate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.
Guest User
Executive Queen Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room was clean and tidy. The bathroom was well-detailed. There was a place to put the clothes. The small trash can on the laundry table was a detail among details. After the women's cotton pads were used up, there was finally a place to throw them away. They didn't have to bend down to look for the trash can on the ground. The breakfast was generally good. The only suggestion for improvement was whether there could be freshly ground coffee? The drip coffee was not strong enough.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.
Guest User
Guestroom (Double bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Very close to the Yellow Crane Tower, the environment is good, very convenient, great!
Original TextTranslated by Google
Response from Property: Thank you for taking your precious time to evaluate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.
Guest User
Executive Queen Room
Stayed in Apr 2024
Family
32 review
3.0/5
Posted on Apr 7, 2024
Looking at the pictures, it says that it is 660 meters walk from the Yellow Crane Tower. I booked a room to get close, and I could make do with more than 1,000 yuan. After arriving, I found that it took 23 minutes to walk to the Yellow Crane Tower by navigation. 1.2 kilometers. When I arrived at the front desk, I was told that it was a straight-line distance, but the promotion said it was a 660-meter walking distance. Suspected of false advertising. It says that it is the Yellow Crane Tower store, and you can't see the Yellow Crane Tower from the window. The room window faces the residential building. It's 15 degrees outside, and it's colder to turn on the air conditioner than not. I called the service phone to tell them that the air conditioner can't heat. Finally, an electric heater was sent over, and it wasn't cold at all. It took more than 40 minutes to take a taxi to the Yellow Crane Tower in traffic jams. It was not convenient to go back and forth at all. The experience was too bad, and it was not worth the price. People who come to the Yellow Crane Tower to play must pay attention. His house is not close to the Yellow Crane Tower. If you want to be close, make a reservation carefully if you want to stroll around. Also, his air conditioner has no warm air, which is uncomfortable to live in, and there is no bathrobe.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for staying at Atour Hotel Yellow Crane Tower and giving us valuable suggestions in your busy schedule. Atour Hotel Yellow Crane Tower Wuhan is adjacent to the 5A scenic spot of Yellow Crane Tower, Hubu Lane, Yangtze River Bridge, Hongshan Square, and Zhongnan Road Business District. Atour's quality is always online. The lobby on the first floor is connected to the Zhuju Book Bar. It provides free borrowing 24 hours a day and can also be returned to Atour in other places. It is your mobile library in this city. Duoer provides neighborly services for every friend who returns home, so that you can have a relaxing and resting experience like at home here. If you can visit our store again in the future, we guarantee that you will have the best experience and service!
Tangjiaxi
Superior Double Room
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The room is spacious, clean and sanitary, the breakfast is rich, the location is excellent, you can walk to the Yellow Crane Tower Hubu Lane and other attractions, parking is convenient, it is very suitable for tourism and living.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I have stayed in Atour in the third city. I like the simplicity and quietness of Atour. I like the atmosphere of the light hotel. The front desk is also very considerate. The children like the hotel's picture books the most. I really recommend it.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are glad to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The front desk lady was very friendly. I was given tea as soon as I entered the store. The environment was amazing and the photos were very good. There were baby toiletries for those who brought their babies to stay. The hotel was very high-tech. There was Xiaodu and robots delivering food.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are glad to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home.
Guest User
Executive 2-bed Room
Stayed in Mar 2024
Friends
8 review
4.5/5
Great
Posted on Mar 18, 2024
The front desk service is very good👍🏻very considerate😄the room is very spacious👍🏻👍🏻wide We stayed for three consecutive nights and got a free breakfast😍
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are glad to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel environment is nice and the service is very enthusiastic. Due to a change in my schedule, I needed to check out three hours later. The hotel front desk was very enthusiastic to handle it and did not charge any fees. I was so touched. This is the first time I have encountered such a good hotel.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are very happy to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home!
Haipanwangyunshan
Guestroom - Mountain-View (Double bed)
Stayed in Feb 2024
Solo travelers
7 review
3.7/5
Posted on Feb 18, 2024
To be fair, the decoration is very unique, and the pictures of the room are not fake, it is quite beautiful, but there are several major flaws that are really unbearable. The temperature cannot be controlled by yourself, which is too bad. The temperature outside is 7 degrees, and I set it to 21 degrees. As a result, the indoor temperature gradually climbed to 26.5 degrees, which made me sweat. After calling the front desk, they told me that the air conditioning cannot be turned on due to the central air conditioning control. The solution is either to turn it off or open the window. I tried to open the window, but because the mountain view room faces the railway track. After the glass sound insulation is gone, every time the train passes by, it is earth-shattering, and I have to close the window to endure the high temperature. Speaking of sound insulation, I can hear the voices of the children in the room opposite me clearly. At first, I thought it was a ** and scared me. I can accept it. I can hear clearly what is said in the corridor, but it is too exaggerated to hear what is said in the room opposite. The hair dryer is also outrageous. The plug is not stable at all. I have to press him with one hand and push him with the other hand. I could call them to change it for me, but they were already very busy, and I really couldn't bear to cause trouble for them, so I thought about it and let it go. However, the hardware of Atour is really not very good, and the elevator is also very slow. I booked it because it is close to the Yellow Crane Tower, but I didn't sleep well at night because of the temperature and noise, which led to me not going there. In the end, I moved to Wanda Hotel. In fact, the price difference is only more than 200, but the experience is far better than Atour. I will never dare to choose Atour again. Of course, the service is very good, especially the front desk staff, who are obviously very busy, but still try very hard to take care of me, such as pouring water for me while I am waiting, and they help me pour it every time I go, but the hotel hardware is really not good.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for staying at Huanghelou Atour Hotel and giving us valuable suggestions despite your busy schedule. The hotel has installed four-layer soundproof glass in all rooms near the railway track. It is quieter when the windows are closed, and earplugs and eye masks are provided free of charge. The front desk did not pay attention to your needs for the room in time. We will strengthen improvements to ensure that every guest can live comfortably and at ease. Duoer is very sorry for giving you a bad experience and apologizes to you. Regarding the dining issue you raised, the hotel is close to Tanhualin, Liangdao Street, and Hubu Lane, which are famous dining and snack streets in Wuhan. If you can visit our store again in the future, we guarantee that you will have the best experience and service!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel is in the old city, the transportation is OK, it is very clean, the room is big, it is very close to the Yellow Crane Tower, and it is convenient to walk to the Yellow Crane Tower at night. Liangdao Street and Tanhualin are nearby
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your stay and 5-star review. We are very happy to bring you a good stay experience. Duoer believes that guests are family members and hopes that every time you travel, you will feel like home!
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 6, 2024
The room is very clean and the heating is sufficient in winter. It's my first time staying at Atour. The bed is very comfortable to sleep on, with the right softness and hardness that I like. The service provided by the front desk guy is also very friendly. The lobby is quite beautiful, with a public leisure space, which is good!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to rate Duoer. Atour pursues not only the satisfaction of guests, but also focuses on giving guests surprises and touches. Duoer will definitely keep its original aspirations in mind and continue to work hard to provide better services and provide you with a better stay experience. Duoer looks forward to meeting you next time and wishes you a happy life.