Yangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan

Yangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan Reviews

Yangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan

Floor 28, Building 2, Tiandi Commercial Circle, Fifth Ring Road, Building 271, Zhuodaoquan Road, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
Yangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan
Yangjiawan Kamil Hotel, Optic Valley Plaza, WuhanYangjiawan Kamil Hotel, Optic Valley Plaza, WuhanYangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan
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Yangjiawan Kamil Hotel, Optic Valley Plaza, Wuhan Guest Reviews

4.8/5
Excellent
1744 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1744)
Positive reviews(1716)
Reviews with photos/video(263)
Classy environment(192)
Friendly front desk staff(184)
Easy to get around(183)
Many amenities(111)
Quiet & comfortable(111)
Close to metro(100)
Delicious breakfast(56)
Awesome gym(11)
Negative reviews(28)
Anonymous User
Guestroom (Memory foam mattress)
Stayed in Sep 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good experience, the rooms are very clean and well taken care of, the staff are friendly and inviting. The cleaner is thorough with her cleaning. It's also in a convenient location.
Response from Property: Thanks for your comments and wish you a happy life and a happy day!
eric7
Superior Room (Double bed)
Stayed in Apr 2024
Couples
24 review
5.0/5
Outstanding
Posted on Apr 8, 2024
the hotel was cozy, and clean. the service was good, and hotel was located in walking distance from the metro station. its super close to the city center, but still convenient for most locations
Response from Property: Thank you for taking the time out of your busy schedule to share your experience and your support for our hotel, and we are glad to hear that you are pleased with our hotel. We strive to provide a warm and welcoming experience for every guest. Your recognition is a great honor for us, and will also encourage us to further improve the quality of service, the hotel is conveniently located close to the subway station, thank you for your support, and look forward to your visit to the hotel again
Frosty 7
Light Luxury Twin Room (Leisure Chair + King Koil Mattress + Sky View)
Stayed in Mar 2023
Couples
17 review
2.5/5
Posted on Apr 6, 2023
This was my third stay at Kamil and l think the hotel standards have dropped. The room was not clean all compared to the previous stays l had. There was rust and stains on the floor. Also the bathroom glass had some gross stains. Its a nice hotel but they should address these issues.
6/8
Response from Property: Dear guest, We are very sorry for the unpleasant experience you had during your stay. We have received your feedback and will actively train our employees on their services. Sorry again for the unpleasant feeling caused by your stay! I hope that your next stay at the hotel will bring you a pleasant stay experience. If you have any questions during your stay, you can call the front desk and we will handle them as soon as possible.
Reenie Goh
Guestroom (Memory foam mattress)
Stayed in Aug 2023
Business travelers
41 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Nice and clean environment. Buffet breakfast is having various choice. Staffs are attentive and helpful.
Response from Property: Dear guest, thank you for your positive feedback. We will continue to work hard and feel at home. We will make more guests like Kamil, and we have been committed to providing a warm and friendly stay experience for every guest. Your recognition is a great honor for us and will inspire us to further improve our service quality. The transportation around the hotel is convenient and close to the subway station. Thank you again for your support and we look forward to seeing you again at our hotel!
Guest User
Superior Room (Double bed)
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
goodgood good goodgoodgiod
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Business travelers
1 review
2.7/5
Posted on May 10, 2024
When I checked in, I specifically looked at the gym hours: 7-23. Then when I went there at 9 o'clock, the lights inside were off. At this time, the front desk (male) came over and told me that the gym was closed. You can check it yourself. I was wondering, isn't it written 23 o'clock? Is my eyes blurry? At this time, an old man (about 60 years old) came over and was responsible for turning off the lights. He said: This 23 o'clock refers to 11 o'clock in the morning, not 11 o'clock in the evening. Is this the time of your psychiatric department? I said: But it is indeed 11 o'clock in the evening! Old man: Now the policy has changed. Me: What kind of policy? I just want to exercise, who did I offend? (At this time, I felt like K in Kafka's works, all the absurdity, all the unreachable... gym) Finally, the front desk (male) said, can't you come in the morning? Do you have to come in the evening? Me: ... (Are you my mother?) "Sorry, because I met a client, so I have time in the evening." He finally said very reluctantly: Where do you exercise? Me: Exercise my back. How long do you practice? 40 minutes. (You have to be my mother and my fitness coach) Finally, he reluctantly asked the old man to turn on the light for me. The old man said to the front desk clerk: It’s your fault if the customer complained! The front desk clerk pointed at me and said: If the customer complained, you left. Did you hear me? Yeah, I heard it. It’s all my fault. I don’t belong here. Let me go to hell.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We deeply apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. I hope you will give us another chance. We will provide better services and look forward to your stay again.
Guest User
Guestroom (Memory foam mattress)
Stayed in May 2024
Business travelers
5 review
3.5/5
Posted on May 8, 2024
The room is clean and sanitary, the facilities are average, the service is average, the location is okay, overall it's okay, if you need a location, I recommend staying in this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. During your stay, there is a gym and laundry room on the 28th floor for free use. Your recognition is our great honor and will also inspire us to further improve our service quality. Thank you for your support and look forward to your visit to our hotel again
Guest User
Light Luxury Twin Room (Leisure Chair + King Koil Mattress + Sky View)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Since I stayed at Camus Hotel once, Camus is my first choice every time I come to Wuhan. The hotel environment is very good. The bed is very comfortable. It's really good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. We have been working hard to provide a warm and friendly stay experience to every guest. Your recognition is our great honor and will also inspire us to further improve the quality of our service. Thank you for your support and look forward to your visit to our hotel again
Guest User
Guestroom (Double bed)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The environment and location are good. The facilities are complete. I chose a 2.4-meter large bed. I thought it was a custom-made one, but it turned out to be two beds. However, the mattress is quite comfortable. The large quilt that matches the width of the bed is OK. All aspects are good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. We have been working hard to provide a warm and friendly stay experience to every guest. Your recognition is our great honor and will also inspire us to further improve the quality of our service. Thank you for your support and look forward to your visit to our hotel again
Guest User
Guestroom (Double bed)
Stayed in May 2024
Solo travelers
3 review
4.6/5
Great
Posted on May 5, 2024
During the May Day holiday, I stayed in two rooms. Overall, the rooms were nice, well-equipped and relatively clean. The bathroom in the ordinary double room was quite large. The hotel is located in Yangjiawan, close to Huquan and Huashi, close to the subway station, with convenient transportation and food. In terms of service, I was quite satisfied with the lady who served on the floor, who was patient and kind. If it weren't for her, I would have experienced an unprofessional front desk and a waiter who pressed the wrong doorbell in the middle of the night, which would have deducted a lot of points in terms of service. For Apple mobile phone TV projection, you need to ask the waiter to install Wi-Fi separately. The hotel is actually quite quiet overall, but it can't stand the noisy neighbors around it. Overall, the sound insulation of the room is average.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made serious investigations and timely adjustments. At the same time, we will also strengthen the training of employees. Sincerely look forward to your visit again.
Guest User
Guestroom (Memory foam mattress)
Stayed in May 2024
Other
4 review
4.5/5
Great
Posted on May 3, 2024
It's still very good, very quiet, only the sound of traffic, the service is also in place, and it's very close to the subway station, which is convenient for travel. It's worth the price
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are sorry that we did not give you a satisfactory stay experience. If you feel that the traffic noise is too loud, you can close the windows when you sleep. We look forward to your next stay.
Anonymous User
Guestroom (Double bed)
Stayed in Apr 2024
Couples
12 review
4.1/5
Very Good
Posted on May 3, 2024
Stayed at Camus Hotel for three nights. In terms of facilities, the hotel air conditioning is controlled by the front desk, and the cold and warm wind cannot be controlled by the front desk. It didn't work after the front desk turned it to cold wind, and there was basically no air conditioning. I basically didn't use the air conditioning these days. But the service attitude was very good, and I went to the front desk to get an electric fan to use. The hygiene was very good, and the aunt was very considerate, which must be praised. Umbrellas were also provided. But on the last day, I was still sleeping when I was woken up by a call from the front desk, and they asked directly whether I would stay longer, and their attitude was very bad. When I went there, the service staff and the cleaning aunt were very good, but because of this, I just want to give two hearts. I was particularly angry about this.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that we did not give you a satisfactory stay experience. The air conditioner is central air conditioner. The recent weather is indeed difficult, and it is difficult to satisfy everyone. Please understand. We will also promptly feedback and rectify the problems you reported, and serve every guest with a better service attitude. We look forward to your next stay.
Duosaitejundufu
Guestroom (Memory foam mattress)
Stayed in May 2024
Couples
33 review
5.0/5
Outstanding
Posted on May 19, 2024
It's pretty good, the bed is very good, and there are a lot of restaurants nearby.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. I am glad to hear that you are satisfied with our hotel. We have been working hard to provide a warm and friendly stay experience to every guest. Your recognition is a great honor for us and will encourage us to further improve our service quality. Thank you for your support and look forward to your visit to our hotel again.
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Overall satisfactory, the high floor has a wide view, the hygiene and breakfast are good! Convenient transportation, next to the subway station; convenient life, there is Walmart, restaurants, Starbucks, Nayuki downstairs...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. We have been working hard to provide a warm and friendly stay experience to every guest. Your recognition is our great honor and will also encourage us to further improve the quality of our service. The hotel is conveniently located near the subway station. Thank you for your support and look forward to your visit to our hotel again.
Guest User
Light Luxury Twin Room (Leisure Chair + King Koil Mattress + Sky View)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room environment is very good, the hygiene is very clean, the front desk service attitude is also good, and they will give you snacks when you leave. It is worth recommending. If I book a hotel next time, I will book this one
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience and your support for our hotel. We are glad to hear that you are satisfied with our hotel. We have been working hard to provide a warm and friendly stay experience to every guest. Your recognition is our great honor and will also encourage us to further improve the quality of our service. The hotel is conveniently located near the subway station. Thank you for your support and look forward to your visit to our hotel again.