Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store) Reviews

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)

Room 1, Building 5-6, No.396 Youyi Avenue, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)
Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)
Check available rooms for your travel dates
We Price Match
1 night

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store) Guest Reviews

4.8/5
Excellent
2828 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2828)
Positive reviews(2786)
Reviews with photos/video(847)
Classy environment(427)
Friendly front desk staff(314)
Delicious breakfast(215)
Easy to get around(150)
Well decorated(103)
Well designed(52)
Perfect for business trips(46)
Close to metro(46)
Negative reviews(42)
Anonymous User
Garden-View Twin Room-Orchid With Skylight, Smart Guest Control, And Screen Projection Tv
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Room is quite spacious, amenities are refilled everyday and room service is good. I stayed during summer so the airconditioner temperature is too high for me…i wish it was colder but even the their technician not sure what happened to our aircond. Hotel wifi is bad…slow to no connection. Breakfast is nice, lots of choices.
Response from Property: Dear guest, thank you for visiting Zhencheng Hotel, sorry for not bringing you a perfect stay experience, we will correct the problem you raised immediately, looking forward to your visit again, I wish you and your family good health and happy every day!
Guest User
Executive Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Booked Executive Queen Bedroom. Stay was pretty amazing. Room service was A+. Robot pickup and drop off services were fascinating.
Response from Property: Dear guest, I am delighted to hear from your message that you have left such a wonderful impression. I hope you will continue to follow Zhencheng in the future and share with us more about your feelings and experiences during your stay. We warmly look forward to your visit again!
Anonymous User
2-bed Room
Stayed in Jul 2024
Business travelers
1 review
2.5/5
Posted on Jul 27, 2024
Dislike the smoking smells, dislike the lobby not at G floor, dislike the unfriendly and unhelpful male receptionist, dislike the reception are not helping to keep parcels deliveries. A
Response from Property: Dear guest, thank you for visiting Zhencheng Hotel, sorry for not bringing you a perfect stay experience, we will correct the problem you raised immediately, looking forward to your visit again, I wish you and your family good health and happy every day!
Joseph Tsy Hu
Garden-View Twin Room-Orchid With Skylight, Smart Guest Control, And Screen Projection Tv
Stayed in Jan 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Jan 29, 2024
Great location for dining and shopping. Easy access to Metro and taxis.
Response from Property: 尊敬的賓客:您好!很高興您選擇入住臻程酒店,看到您的評價小的頓時呆懵了!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口,外帶會有打包盒的哦!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Galangkangin
Guestroom - Double Occupancy (Double Bed)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very nice room. Clean. Nice breakfast
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel rooms are warmly furnished and equipped with free high-speed WIFI, hoping to bring a little home warmth to your business trip. It is our pleasure to serve you. All the staff of Zhencheng Hotel look forward to your next visit!
Guest User
2-bed Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 3, 2024
设施:👍🏻 卫生:👍🏻 环境:👍🏻 服务:👍🏻
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in Dec 2024
Other
6 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very good hotel, the lobby is very grand, the location and facilities are very good, the staff are also very friendly, the front desk lady is good, the environment is clean
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Zhencheng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Zhencheng looks forward to your visit again
Guest User
Cozy Double Bed-Mei In Neo-Chinese Style With Ai Smart Guest Control And Kingkoil Latex Mattress
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel environment is very good, very spacious, the room is very clean, the warm color decoration is very comfortable, and there is a rich variety of buffet breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Zhencheng Hotel Wuhan Xudong Xianpinmao Hubei University Branch. It is the goal of all the staff of Zhencheng Hotel to add warmth to your travel. The hotel will continue to maintain and improve to better serve you. You are also welcome to come again next time and wish you a happy life
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The room is clean, spacious and bright. Facilities: complete, smart, Xiaoai music, etc. Environment: quiet and convenient, considerate service, enthusiastic front desk, good service attitude! I have stayed here many times and it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Zhencheng Hotel Wuhan Xudong Xianpinmao Hubei University Branch. It is the goal of all the staff of Zhencheng Hotel to add warmth to your travel. The hotel will continue to maintain and improve to better serve you. You are also welcome to come again next time and wish you a happy life
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The hotel environment is very good and the overall environment is very clean. The lady at the front desk is very gentle and has a very good attitude. After checking in, the hotel will send some warm reminders on WeChat, which is very convenient. The experience is full!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Zhencheng. Zhencheng has been working hard to create a comfortable and warm experience for passengers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Anonymous User
Cozy Double Bed-Mei In Neo-Chinese Style With Ai Smart Guest Control And Kingkoil Latex Mattress
Stayed in Nov 2024
Other
15 review
4.6/5
Great
Posted on Dec 5, 2024
Let me first talk about the overall situation, which is good. Whether it is products or services. Overall it is worth recommending. Let me first talk about the good places. The hardware facilities are relatively new, the configuration in the room is also good, the breakfast is also rich, and the service staff are quite flexible. Let's talk about the shortcomings. The price of the hotel's official APP is much higher than that of Ctrip. As a Black Gold Card member, the booking price is still so, not to mention the others; because of the booking channel, there is neither Ctrip member benefits nor Black Gold Card member benefits; the room I stayed in was facing the street, with an elevated platform, and the sound insulation effect was average (the glass window was a little loose). The current Dongcheng member experience is getting worse and worse.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation and valuable suggestions. Your opinions are very important to us. We immediately arranged for the engineering department to check and maintain the windows of all rooms. We have reported to the leaders about the different prices for different order channels. There will be some preferential activities for different platforms in each time period. Thank you again for your valuable opinions. We will continue to improve the quality of our service. You are welcome to come and supervise next time. I wish you a happy life.
Guest User
Queen Room With City View
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Unexpected five-star experience. Cultural atmosphere, good service, comfortable environment, bright and clean bathroom. Great value for money.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Zhencheng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Zhencheng looks forward to your visit again!
Anonymous User
Guestroom - Garden-View (Double Bed)
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
First of all, the hotel has a great location, free parking, and a good environment. The lobby and rooms are clean, spacious and comfortable. A power card was given when I checked in. The hotel is very considerate. The facilities in the room are complete, and there is a sewing kit. The details are great. The reception service at the front desk is very fast and friendly. In short, it is very comfortable to stay here. I was recommended by my friends to stay here. I will choose here next time I travel.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Love you (づ ̄3 ̄)づ╭❤~Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Xiaozhen's home will be the warmest and most unique one in your memory! We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. You must come home often to visit, and I wish you all the best!
Guest User
Deluxe Smart Room - City-View, Street-View (Double Bed)
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The hotel is in a good location, with a snack street next to it, very close to the subway station, convenient for travel, free parking, warm service, and they will greet you when you meet. Needless to say, the room environment is clean and comfortable to live in. The facilities are very new and smart. The hotel is decorated very simply and elegantly. It is really good at this price👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The lobby is on the 5th floor. When I checked in, I was upgraded to a quiet and comfortable room. The environment was clean and tidy, the sanitation was cleaned in a timely manner, and the service attitude was very good. It was a very satisfactory experience.
Original TextTranslated by Google
Response from Property: Dear guests, the new Chinese style decoration style is the feature of the hotel. I hope it can bring you a wonderful visual experience. There is a subway station on Line 8 near the hotel, and the bus stop is just downstairs. The transportation is very convenient. I hope your travel is unimpeded. There is a free parking space downstairs to provide convenience for your car. Welcome to come again next time!