Orange Hotel (Wuxi Sanyang Square South Changjie Branch) Guest Reviews
4.8/5
Excellent
2435 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2435)
Positive reviews(2417)
Reviews with photos/video(1266)
Friendly front desk staff(255)
Large rooms(157)
Easy to get around(136)
Delicious breakfast(126)
Convenient parking(65)
Located downtown(55)
Excellent TV(10)
Loved the night views(8)
Negative reviews(18)
Chloe Melissa
Selected 2-bed Room
Stayed in Oct 2024
Couples
9 review
4.0/5
Very Good
Posted on Nov 6, 2024
The hotel is located about 10minutes away from Sanyang Plaza, with not many shops around. Good views from a high floor but the facilities were a bit outdated. Room was large and comfortable. Overall a short but good stay.
Response from Property: Dear guests: Hello! Thank you for your recognition of us! The hotel is located in the city center, surrounded by abundant commercial facilities and attractions, convenient travel, and also adds more fun to your journey. We attach great importance to your travel safety and service quality, and hope to provide you with a more efficient, comfortable and safe travel experience in the future.
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S@M@
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Sep 22, 2024
The hotel cleanliness was good and location was proper too, the negative things about this hotel is limited option for breakfast, honestly it was poor
Response from Property: We have noticed your comments and deeply appreciate your suggestions. We have now started to address these issues and ensure that we will create a better accommodation experience for you. We very much welcome you to visit again and check out our improved services
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M Y
Queen Room
Stayed in Dec 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
good service ... better to use shenglimen or donglin plaza metro stop directly from the wuxi train station if one is having multiple luggage
Response from Property: 謝謝您的用心點評,小桔也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動,歡迎常回家看看!
Guest User
Business Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
This was our first time in Wuxi. We had a great experience and enjoyed the tour. It was a great hotel with great service, the room was very clean,comfortable and spacious. Thank you
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 小桔會是您回憶裏最温馨最獨特的那個!常回小桔看看
Ahmet
Business Queen Room
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Clean rooms, friendly service
Response from Property: 桔子酒店是一個富有年輕活力的酒店, 加州陽光的風格、温馨體貼的服務展示桔子獨特魅力。您鼓勵是對桔子最大的支持和鼓勵, 我們會用心服務好每一位家人,期待和您的下次相遇~
Angeline
Superior 2-bed Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 22, 2024
Nice n friendly services
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 小桔會是您回憶裏最温馨最獨特的那個!常回小桔看看
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Feb 3, 2025
Good enough
Response from Property: 桔子酒店是一個富有年輕活力的酒店, 加州陽光的風格、温馨體貼的服務展示桔子獨特魅力。您鼓勵是對桔子最大的支持和鼓勵, 我們會用心服務好每一位家人,期待和您的下次相遇~
Guest User
Queen Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel is very good, clean, cost-effective, and the room has good lighting. Although it is facing the main road, it is relatively quiet overall. The rice noodles and wontons for breakfast are delicious. The front desk service is very polite. A lady named Lu is very nice~ She gave my son candy and small gifts and responded to all his requests. I had a cup of Costa coffee in the lobby before leaving, and it tasted good. Overall, the living experience is quite good and worth recommending.
Original TextTranslated by Google
Response from Property: 非常感謝您對小桔的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Anonymous User
Superior 2-bed Room
Stayed in Feb 2025
Solo travelers
21 review
3.7/5
Posted on Feb 24, 2025
Good service, nice staff
But once you enter the hotel, the TV remote control is broken. You should double check that everything is in good condition before guests check in.
Original TextTranslated by Google
Response from Property: Dear customer, your dissatisfaction is an important reminder to us. We are well aware that we failed to meet your expectations this time, and we are deeply sorry for this. We will do our best to improve and look forward to providing you with quality service again.
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Guest User
Moon Glow Deluxe Suite
Stayed in Feb 2025
Couples
31 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The hotel is conveniently located, a 15-minute walk from Shenglimen subway station. There are many bus stops around the hotel. It is not far from Nanchang Street and Huishan Ancient Town, and Chong'an Temple is within walking distance. The rooms are clean and tidy, the service is warm, and it is suitable for business travelers.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of us! The hotel is located in the city center, surrounded by abundant commercial facilities and attractions, convenient travel, and adds more fun to your journey. We attach great importance to your travel safety and service quality, and hope to provide you with a more efficient, comfortable and safe travel experience in the future.
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Guest User
Queen Room
Stayed in Feb 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The hotel environment is very good and the location in the city center is very convenient for sightseeing
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoju will be the warmest and most unique one in your memory! Come back to Xiaoju often
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Guest User
Superior 2-bed Room
Stayed in Feb 2025
Couples
22 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The hotel is in a good location, very close to Donglin Academy, and there are many restaurants around. The parking lot is large. The bedding is of good quality and the bath water is large. The oranges in the lobby are very sweet, and I always take some every time I go back to the hotel. The girl at the front desk is very articulate and even takes guests to the elevator. Thank you!
Original TextTranslated by Google
Response from Property: 能與您相遇真是太幸運了,非常感謝您百忙之中寫下的寶貴點評,您的評價就是我們的最大動力呢!用心的服務,給您不一樣的體驗!
Dilanpudaren
Superior 2-bed Room
Stayed in Feb 2025
Family
16 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I used to stay at the International Hotel, which has now been changed to Orange and Atour. The room is newly renovated, the facilities are very new, the breakfast is rich, and the front desk service is also very good. The transportation is convenient and parking is convenient. It is within walking distance to the city center. I will choose this place as my first choice next time I travel.
Original TextTranslated by Google
Response from Property: 非常感謝您對小桔的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Guest User
Moon Glow Deluxe Suite
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
During the Spring Festival, a family of four traveled together. After a long time of choosing a hotel, we finally decided on this Orange Hotel. As expected, we were not disappointed. As soon as we entered the lobby, we felt very warm. The room was even more pleasant. The family suite was too large and spacious and comfortable. At that time, there was no suitable room type the next day, so we had to book a gilded twin room. The front desk also upgraded the family suite for free. The service was very good, the location was good, and the night view was beautiful. I highly recommend this hotel.
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Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of Xiaoju. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
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Anonymous User
Superior Queen Room
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 3, 2025
A very satisfying trip:
Highlight 1: The pillows are soft and hard, very user-friendly.
Highlight 2: The water for bathing is super big, and bathing is very refreshing.
Highlight 3: The TV can actually watch foreign blockbusters, "Avatar", "Black Panther" and other American blockbusters can be watched directly for free! The children are very happy watching them!
Others: The hotel is on a high floor, with a good view, the room is very quiet, and the transportation is convenient. There is a bus in two or three minutes' walk, and a subway in seven or eight minutes' walk. The room is not small, just like the All Seasons, with a sofa and a coffee table, and the breakfast is not bad. In short, I am very satisfied! Better than the All Seasons in the west, and the price is cheaper than the All Seasons in the west! It is also difficult to park in the All Seasons parking lot in the west.
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Original TextTranslated by Google
Response from Property: 非常感謝您對小桔的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。