NOVOTEL WUXI Reviews

Nice hotel. Newly opened. Shared building with another local hotel, so both addresses can be used when booking taxi. Very responsible and friendly staff. Lent me an umbrella when it was raining heavily and made me feel warm inside. Will stay again

Great service from the front desk and the cleaning team! I appreciate that the front desk lady hailed a taxi for me as I did not have a Chinese cell phone.

Spacious Room and well maintain. Hotel is not close to the city but you can easily take Metro and reach in 20 minutes time.

I chose to stay because of the Novotel brand and the fact that the hotel has charging stations, but the actual experience was not good and was far from what I expected. First of all, the hotel did not have its own charging stations as claimed, and in fact there was no charging service. Yes, this brings extra trouble; secondly, the service quality is too different from the brand, parking is inconvenient, room service response is not timely, etc. These basic requirements are not met, which was not thought of in advance. What did the staff explain? The hotel had just changed hands, the brand had taken over less than 2 weeks ago, and the staffing was not yet complete, so why rush to open the hotel? Of course, it is not without its merits. For example, the breakfast is relatively rich; and when complaining about charging inconvenience, the hotel staff can proactively propose solutions; I hope that in the future, better services can be provided to guests.

Cleanliness: The room is very clean Service: The guy at the front desk is very enthusiastic and his service awareness is comparable to that of the front desk of a five-star hotel. Facilities: There is a laundry room and a gym. Parking is very convenient. There is a parking lot at the gate. If the parking lot is full, you can also park underground. This location is a complex with a lot of parking spaces. This is a hotel that I will stay at again next time. It’s great.

The first newly opened Novotel in Wuxi, I couldn't wait to book a room and wanted to experience it. As soon as I entered the lobby, a very nice fragrance hit my nose. The front desk staff was also very enthusiastic and patiently told me some precautions. The room is very clean. Even if it is newly decorated, there is no smell. There is also a purifier in the room. It is a great experience.

I arrived at the hotel very late at night, and the guy at the front desk even helped me bring breakfast. He was very enthusiastic and helped me carry my things and brought them to the elevator. The room is large and the sleep is quite comfortable. The breakfast variety is also very rich and the selection of materials is very good. Overall it is a very good stay experience and it is worth trying for friends who come to Wuxi.

The location is close to Columbus Square, past the snack street and the famous barbecue restaurant. The hotel's breakfast is delicious, with beautifully arranged fruits and freshly made soup noodles. The taste can be compared with that of restaurants. It's really good.

I chose this place for a business trip. It is very close to Wuxi Station. It only takes ten minutes if there is no traffic jam. There are many delicious restaurants around. It is also very close to the subway station. It is very convenient to go everywhere. The front desk service is also very good. He greeted me warmly as soon as he walked in and helped with the luggage. The front desk also called the front desk in advance to find out the approximate arrival time and then helped turn on the air conditioner in advance. It was really considerate.

It was a newly opened hotel. I came here with a trying attitude. The lady who served me at the front desk was very enthusiastic. Because of the recent rainy weather, she took the initiative to hold an umbrella for me. She also offered me tissues and warm water when I got caught in the rain. It made my heart warm. , made me feel at home, and will be my first choice when I come back in the future. 😁😁😁

The hotel is very close to Line 3, only a few hundred meters away. I happened to make an appointment with my girlfriend here on the weekend. There is a very delicious ground pot chicken near this hotel. The hotel service is also very good, because recently It was raining. The lady at the front desk saw that I had not ordered breakfast and gave us two breakfasts. She was also very attentive and asked us when we could use breakfast. The breakfast was very good. My girlfriend liked it very much. After checking out, my girlfriend kept reminding me to make sure. I want to give them a thumbs up, I really love them.

My boyfriend and I are getting married next month and we are booking a hotel for relatives and friends. We happened to come across this newly opened Novotel when we were looking at the hotel. The lady at the front desk showed us the room and booked a night experience on the spot. Although it is a renovated store, The facilities are very good. The most noteworthy thing is that the service in their hotel is really good. As soon as we entered the door, the waiter greeted us warmly. After understanding our needs, he immediately found a few rooms to show us. The stay was also very good. Warm and warm, since the breakfast room is still being optimized, breakfast is delivered to the room, and there are two types of Chinese and Western styles for us to choose from.

I went on a business trip and a tour. I chose the hotel nearby. It is next to the subway station. The transportation is very convenient. The room facilities are very good. The room is clean and tidy. Although it is a newly opened hotel, the service is very good. I can bring my family out next time. experience it again

This hotel is really considerate, and I am very satisfied with my stay. The lobby is super big, the environment is very upscale, and the front desk service is super nice. When checking in, the little brother and sister also introduced surrounding tours. I was originally just a travel partner. As a side note, now I can borrow flowers to offer to Buddhas and act as a little tour guide. Check-in is also super fast. The bed in the room is big and very comfortable. Because there was an episode during the trip, they also helped me with late check-out for free, which is great! [Fireworks][Fireworks][Fireworks]