Steigenberger Wuxi Reviews

It was an amazing experience. Siutated very close to the lake with balcony. Couldn't be better for a relaxing weekend.

Good hotel and nice location. Great hotel for family trips to enjoy

Really comfortable

5 stars without any bar, food or service available in the evening. Rooms are big but amenities not for 5 stars… maybe is a 4.5 stars..

Very good

Please send me the phone number of the General Manager, I am out of words

Eva liao

1. I booked a package of hotel and theme park on Ctrip. The hotel's little bear called in advance the day before I arrived. This time, it was my child's birthday. The little bear was very considerate and took care of me very carefully. It was really nice! 2. Every staff member I met from check-in to check-out was very enthusiastic. Because I brought my child, the front desk specially upgraded the room to a suite and added a single bed. The room was large, and the facilities and hygiene were good. I had a really happy holiday. 3. The buffet dinner in the package was changed to Chinese food, which was also good. Because the child was given longevity noodles on his birthday, the hotel also gave him a cake, and the child was very happy! The hotel's meticulous service made me feel warm and I really like it!

The environment and service are good, especially the butler Xiao Xiong is very warm and thoughtful. He took the initiative to contact us before check-in to ask if there is anything we need. He tried his best to solve any requests during the stay. It was a very good stay experience

The room is very big, and each bed in the twin room is 1.35 meters, which is basically enough for one adult and one child to live in. The front desk and housekeeper have a good service attitude, which is basically the most considerate hotel housekeeper I have ever met. They upgraded the room in advance, put in fences, heaters and children's toothbrushes, and sent drinks and fruits. Because I was delayed in checking out of the hotel, they also applied for a late check-out. They replied to my messages very quickly. Next time I go to Wuxi, I will choose Shibo Hotel again, and I also want to find Xiaoxiong.

Because we were going on a whim, I was struggling with which hotel to book and didn't do much research, so I chose this one. I called to contact on the day of check-in. The service attitude of the front desk housekeeper, Miss Bear, was very good. She informed us of relevant information in advance. She would also confirm whether the welcome fruit was fresh. Our children forgot to bring their homework and test papers, and she would help print them out and send them to us. Thank you very much. The room is very spacious and has a balcony. The weather in November is very comfortable. Next time if you have friends coming to Wuxi Three Kingdoms Water Margin City, I will recommend staying here

The room is spacious, the breakfast is good, the room service is good, anything you need is delivered quickly, and the service of the little bear butler is very satisfactory! Recommended! The indoor swimming pool is also very good, not many people, basically reserved, clean!

The hotel service is very satisfactory. The housekeeper Jingwen contacted us one day in advance, sent the hotel location, reminded us of relevant precautions, introduced the hotel's relevant areas and facilities, and gave us breakfast and fruit plates. I am very grateful for the housekeeper Jingwen's work. The hotel room is spacious and bright, with complete facilities, clean and sanitary, and a small balcony. The scenery outside the window is also very good, recommended.

It's a hotel cluster, so it doesn't matter which one you choose. Try Shibo Court, it feels similar to Crowne Plaza. The breakfast is nothing special, and there is no Wuxi Xiaolongbao. The toilet is too small... And it seems that there is no exhaust, which is a flaw... Sunac Mall is quite depressed.