Crowne Plaza Wuxi City Center Reviews
Crowne Plaza Wuxi City Center
No.18 Yonghe Road, Liangxi District, Wuxi, Jiangsu, 214023, ChinaView Hotel Details
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Crowne Plaza Wuxi City Center Guest Reviews
4.7/5
Outstanding
3673 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3673)
Positive reviews(3596)
Reviews with photos/video(978)
Friendly front desk staff(644)
Delicious breakfast(493)
Luxurious(64)
Loved the night views(36)
Located downtown(27)
Negative reviews(77)
Guest User
Crowne Plaza Superior Double Room
Stayed in mar 2024
Business travelers
2 review
Amazing
Posted on 21 mar 2024
The staff went out of their way to assist us with local transport and going the exstra mile to help us be comforyable and to make our stay pleasant. The Chines restaurant was a challange to eat at but room service food was lovely. Nearby parks to walk in is lovely also close to old city to feel some Chines culture. Thanks a lot
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! General Manager/Cathy Yang
Peter Clouston
Crowne Plaza Superior Double Room
Stayed in abr 2024
Business travelers
3 review
Posted on 15 abr 2024
Good hotel but getting a bit old, but enjoyed my stay
Response from Property: Dear Guest, Thank you for choosing to stay at Crowne Plaza Wuxi City Center. We appreciate your feedback and will continue to improve our services and upgrade our facilities to ensure a satisfactory stay for every guest. Thank you again for sharing your experience and we look forward to meeting you again in the near future. Wish you a pleasant life! General Manager/Cathy Yang
Miq
Crowne Plaza Superior Twin Room
Stayed in mar 2023
Couples
7 review
Outstanding
Posted on 29 mar 2023
Nice hotels at perfect location! Greatful for the upgrade
The services are also excellent
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
Guest User
Crowne Plaza Superior Double Room
Stayed in abr 2024
Business travelers
3 review
Outstanding
Posted on 10 may 2024
Friendly staffs, and good services
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! General Manager/Cathy Yang
Anonymous User
Crowne Plaza Superior Double Room
Stayed in dic 2023
Family
2 review
Outstanding
Posted on 1 ene 2024
house keeping service is lovely.
Anonymous User
Crowne Plaza Superior Double Room
Stayed in feb 2023
Business travelers
4 review
Very Good
Posted on 16 feb 2023
Worth the price.
Good for Chinese local visitors. Breakfast choices may be limited for foreigners.
Will return soon.
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and we have passed on your comments about breakfast to the Food and Beverage team.Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
RANJITH
Crowne Plaza Superior Double Room
Stayed in may 2024
Business travelers
1 review
Outstanding
Posted on 3 jun 2024
Very good hotel.
Response from Property: Dear guests,welcome to Wuxi, a city renowned for its picturesque scenery. Here you can indulge in the captivating beauty of Jiangnan and savor exquisite local cuisine.We look forward to meeting you again.Wish you a pleasant trip! /General Manager
Md
Crowne Plaza Superior Double Room
Stayed in ago 2024
Business travelers
7 review
Very Good
Posted on 11 sep 2024
It is good
Sandeep
Crowne Plaza Superior Twin Room
Stayed in sep 2023
Business travelers
5 review
Amazing
Posted on 23 sep 2023
Lovely experience, nice staff
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager/Cathy Yang
Guest User
Crowne Plaza Superior Double Room
Stayed in ene 2023
Business travelers
9 review
Outstanding
Posted on 24 ene 2023
Nice breakfast, big room, the team was excellent, fluent english 👌👌
Response from Property: Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at Crowne Plaza Wuxi City Center! We are very glad to know that my colleague making your visit enjoyable. Meanwhile, we take your guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for you feedback, We looking forward to welcoming you back in the near future. Thank you / General Manager
younga
Crowne Plaza Superior Twin Room
Stayed in ene 2022
Solo travelers
21 review
Amazing
Posted on 10 ene 2022
Great hotel out of the city center. Has a full gym and a heated swimming pool which was a delight to use.
Response from Property: Dear GUEST, Thank you for taking the time to tell us about your experience at Crowne Plaza WUXI CITY CENTER. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Again, thank you for choosing Crowne Plaza,。Sincerely, Joanna Li / General Manager
Heyang
Crowne Plaza Superior Double Room
Stayed in ene 2022
Couples
4 review
Outstanding
Posted on 5 ene 2022
Pretty good location and service quality.
Response from Property: Dear GUEST, Thank you for taking the time to tell us about your experience at Crowne Plaza WUXI CITY CENTER. I am pleased to hear you enjoyed your stay with us. I'm glad you like the location of our hotel and are satisfied with our service.It's something our staff takes great pride in, so we value your feedback. Crowne Plaza Wuxi City Center is conveniently located in the Liangxi District, the CBD area of Wuxi City, offering a perfect view to the Grand Canal, foothills of the Huishan, and full view of the city scenery. The hotel is surrounded by plenty choices of transportation, shopping malls, gourmet street and historic sites. 400 well-decorated rooms provide the highest convenience to visitors coming for any purposes.We hope you will visit us again.Again, thank you for choosing Crowne Plaza.Sincerely, Joanna Li / General Manager
Tuonideloulou
Superior Room
Stayed in sep 2024
Business travelers
7 review
Outstanding
Posted on 17 sep 2024
The guy at the front desk was very enthusiastic and upgraded the room to a suite. The room was very large and comfortable. We encountered a typhoon, and the waiter also actively solved the problem. We couldn't go out on a typhoon day, so we experienced the room delivery service in the hotel, which is worth a try. Lunch was at Fangyuan Chinese Restaurant. Huishan sesame crispy cakes were especially delicious. I highly recommend them. They are freshly baked, not sweet, and have a strong sesame flavor.
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Guest User
Crowne Plaza Superior Double Room
Stayed in sep 2024
Family
1 review
Outstanding
Posted on 17 sep 2024
The three-day and two-night trip encountered a typhoon and we basically stayed in the hotel. The room was very quiet and spacious. Max from the front desk was very enthusiastic and upgraded us to a high floor. We could see the Beijing-Hangzhou Grand Canal. The night view was very beautiful. The room decoration was a bit old, but the facilities were complete. The hotel service was also timely and meticulous. It was a good trip. Thank you
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Caijingjing
Crowne Plaza Superior Double Room
Stayed in sep 2024
Family
2 review
Outstanding
Posted on 17 sep 2024
During the Mid-Autumn Festival, we encountered a typhoon. We were lucky enough to stay for two nights and were very satisfied. The room voucher we bought was very cost-effective, and we received executive treatment. We couldn't go out on the second day due to the typhoon, so we had a good meal and drink in the hotel, and we could also swim. The hotel has a good location, convenient transportation, and clean rooms. I especially want to praise Evan at the front desk for his excellent service and his willingness to respond to requests. I also want to praise the hotel staff for their well-prepared response to the typhoon, guarding the door to ensure safety, which made us feel at ease. I will choose this place again next time.
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