Hanting Hotel (Wuxi Sanyang Square Subway Station) Reviews
Hanting Hotel (Wuxi Sanyang Square Subway Station)
No.15 Beichansi Lane, Liangxi District, Wuxi, Jiangsu, ChinaView Hotel Details
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Hanting Hotel (Wuxi Sanyang Square Subway Station) Guest Reviews
4.8/5
Excellent
1419 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1419)
Positive reviews(1400)
Reviews with photos/video(246)
Easy to get around(193)
Friendly front desk staff(135)
Classy environment(133)
Quiet & comfortable(116)
Close to metro(76)
Delicious breakfast(61)
Convenient for shopping(40)
Excellent TV(9)
Negative reviews(19)
James Wong
2-bed Room
Stayed in 2024年9月
Solo travelers
39 review
Outstanding
Posted on 2024年9月24日
Tucked away from the main street. So it's very quiet. Typical Hanting, very clean, very new and everything needed is there. Breakfast is delicious. Staff are friendly and helpful.
Response from Property: Thank you very much for your comments! We are glad that the hotel can provide you with a quiet environment away from the hustle and bustle of the main street. Hanting Hotel is committed to providing guests with a clean, new and well-equipped accommodation experience. We are also very happy that you can praise the delicacy of breakfast. Our staff will work harder because of your recognition and serve every guest in a friendly and helpful manner. Look forward to your check-in again!
kok huat
2-bed Room
Stayed in 2024年10月
Couples
12 review
Posted on 2024年11月1日
The hotel is located in a nice neighborhood with many eating places. A short walk to the malls on the main street and a number of tourist attractions.
The room is compact and sufficient for two people. However, the toilet smells and we had to pour washing liquid into it to get rid of the smell.
Another disappointment is the lack of first aid facilities such as band aid not available,
The staff is helpful and friendly.
Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. We deeply apologize and will make targeted improvements to address the issues you raised. Regarding urgently needed adhesive bandages, they are all at the front desk. Thank you for your feedback
Byaaaaa
Deluxe Double Room
Stayed in 2023年9月
Couples
3 review
Outstanding
Posted on 2023年9月28日
服务：ting hao
Response from Property: 能與您相遇真是太幸運了，非常感謝您百忙之中寫下的寶貴點評，您的評價就是我們的最大動力呢！用心的服務，給您不一樣的體驗！
Guest User
2-bed Room
Stayed in 2023年12月
Business travelers
46 review
Very Good
Posted on 2024年2月23日
goodroom
Response from Property: 非常高興您在我們酒店度過了愉快的時光，您如住的滿意下次可以幫我們點個五星好評哦，感謝
Guest User
Business 2-bed Room
Stayed in 2024年5月
Solo travelers
1 review
Outstanding
Posted on 2024年5月14日
Facilities: Very complete
Sanitation: Very clean
Service: First-class, the front desk staff is attentive and considerate, helping us a lot and making travel much more convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and a comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to seeing you again!
Guest User
17
Stayed in 2024年4月
Couples
1 review
Outstanding
Posted on 2024年4月15日
The environment and service are very good.
I hope your hotel can have an anti-pinch measure for the bathroom door. My hand was pinched by the bathroom door and bled. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the unpleasant experience you have had. We have received your feedback and would like to express our sincere apologies. We will immediately rectify the facilities.
Guest User
17
Stayed in 2024年4月
Travel with friends
1 review
Outstanding
Posted on 2024年4月7日
The room environment is good, the location is good, the service is very good, and the praise is good!
Original TextTranslated by Google
Response from Property: We are very grateful that you took the time to evaluate our hotel. Your affirmation is our driving force. We hope that you will feel warm and comfortable every moment in the hotel.
Guest User
17
Stayed in 2024年4月
Family
9 review
Outstanding
Posted on 2024年4月6日
The hotel is strategically located on a small fork in Zhongshan Road, yet quiet in the midst of the hustle and bustle. It is very close to Wuxi's time-honored restaurants Sanfengqiao and Wangxingji. There are also many restaurants nearby such as Dingfuji and Xinzhenyuan Shengjian.
The current Hanting is no longer the Hanting in memory. After checking in, welcome fruits are given, which is a great match! The room is clean and tidy, and the bath water is large. The bedding is comfortable, especially the latex pillows. There are not many varieties of breakfast, but it is fresh and hygienic. There are freshly cooked noodles, wontons, corn and sweet potatoes, which are delicious.
But one thing I don’t understand is why there are no labels on the switches in the room? (As shown in the picture)
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6/8
Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.
Mai_maiyatang
17
Stayed in 2024年4月
Family
2 review
Outstanding
Posted on 2024年4月5日
It was a very hurried trip, so I chose this Hanting Hotel because it was close to the subway and Sanyang Square. It looked like it was renovated recently, so it shouldn't be too old. I had to wait for almost an hour to check in. The room was only available around 3.44 in the afternoon. I received a piece of fruit when I checked in, and a robot delivered the takeout to the room. I was also very satisfied with the cleanliness. The service staff would take the initiative to say hello when I met them, which felt good! There is a school next to it, and the surrounding area is a busy area. It is quiet in the middle of the bustle and very close to the subway station. It is recommended to stay here!
Original TextTranslated by Google
Response from Property: Dear customer, we are very grateful that you took the time to evaluate our hotel. Your affirmation is our driving force. Due to the recent large number of customers, we are very grateful for your understanding. We hope that you will feel warm and comfortable every moment in the hotel.
Guest User
17
Stayed in 2024年3月
Solo travelers
1 review
Outstanding
Posted on 2024年4月3日
The room is clean, the service is excellent, the hotel is very new, right in the city center, outside is Sanyang Square, it is very convenient to go anywhere, the subway station and bus station are very close, recommended
Original TextTranslated by Google
Response from Property: We are very grateful that you took the time to evaluate our hotel. Your affirmation is our driving force. We hope that you will feel warm and comfortable every moment in the hotel.
Guest User
17
Stayed in 2024年3月
Travel with friends
1 review
Posted on 2024年3月28日
It was the first time I felt that the hotel was dirty. I came back in the middle of the night to wash up and go to bed. I found a bug crawling on the bedside. I suddenly lost all sleep. I saw that there was a layer of dust floating on the pillow. I took a photo and went down to see the staff. There was nothing there. A word of apology, saying throughout the process that they were verifying who cleaned it, asking us to wait, and then saying that the guest room is now full, either changing the sheets for me, or giving me a refund, leaving the consumer to bear the responsibility for the negligence caused by the guest room. Will it be clean just by changing the sheets? It's 12 o'clock in the middle of the night and you give us a refund. Does this mean I'm going to sleep on the road? This hotel chain, the environmental sanitation and service really opened my eyes.
Original TextTranslated by Google
Response from Property: We have enhanced our hotel's sanitation and pest control measures to ensure similar issues do not occur again. Thank you for your correction. If you have any other questions or need help, please feel free to contact us.
Guest User
17
Stayed in 2024年3月
Solo travelers
12 review
Outstanding
Posted on 2024年3月27日
Good hygiene, the front desk service attitude is very good and considerate. Convenient transportation, far from the subway, surrounded by large shopping malls. There is a time-honored "Buyan Noodle House" downstairs for eating Yangchun noodles, and there is a medium-sized supermarket further out, where the fruit prices are very affordable. There is a time-honored "Wang Xingji" at the intersection, and the ingredients of "Xin Zhenyuan" are very sufficient for Shengjian and Qingtuan. I will choose this store again when I come to Wuxi in the future. The cleaning lady and breakfast waiter are very good.
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Response from Property: Dear guests: We are glad that you and your friends have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Yilizidenuomi
17
Stayed in 2024年2月
Business travelers
5 review
Outstanding
Posted on 2024年2月28日
Facilities: The facilities are very new and good, the TV is large and can be projected, the hair dryer can be adjusted to three gears, in addition to toothbrushes and combs, sewing kits and shower caps are also provided, there is a food delivery robot, there is a small bedside lamp, the room table has its own socket, and there is a clothesline in the bathroom
Environment: It is about 500 meters away from Sanyang Square subway station on Line 1, very close to Nanchang Street, Nanchan Temple, there are many shopping malls nearby, and it is convenient for eating and shopping
Hygiene: The auntie cleans very cleanly
Breakfast: Very rich, you can also ask the auntie to cook noodles, salads, fruits, stir-fried dishes, staple foods and drinks are all available
Original TextTranslated by Google
Response from Property: Thank you for your careful evaluation. Our store is located in the center of Wuxi, with convenient transportation and convenient travel. We look forward to your next visit.
Kejifuli
17
Stayed in 2024年2月
Business travelers
16 review
Outstanding
Posted on 2024年2月18日
It's OK, it's clean and quiet, it's worthy of the saying that you live in Hanting, it's clean, convenient transportation and surrounding business districts, the best choice for business trips, and the breakfast is also very rich🌹
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. We are glad that you are satisfied with the hotel's facilities and services. We will work harder to ensure that every guest can enjoy first-class service and a pleasant experience in our hotel. Thank you for your compliment and look forward to seeing you again!
Anonymous User
17
Stayed in 2024年2月
Other
16 review
Great
Posted on 2024年2月14日
The location is excellent, the front desk service is enthusiastic, the breakfast is rich in variety, and the room is quite spacious.
There are several unsatisfactory experiences: the room was not cleaned in time (I returned to the room on the second day of check-in, the garbage was not emptied, the bottled water was not replenished, and the bed was not made. I reported it to the front desk, but it was not resolved within 90 minutes); because the bottled water was replenished late, I did not finish it before leaving on the second day, and the water for the second day was not replenished normally after returning to the room on the same day, which was a very bad experience; finally, when booking, I booked rooms with both Huazhu and Ctrip. When renewing my stay, Huazhu extended the stay with Ctrip's room, which resulted in Huazhu showing non-member stay, no room nights, no points, and no subsequent solution.
Original TextTranslated by Google
Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.